The driver called me when he couldn’t get into my building due to a fault with the entry system. It meant I could get him in and he could deliver the package to a secure location. Hived provides a goo... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Service was generally good. The only reason for not giving 5 stars is that, despite my instructions to leave the parcel in the recycling bin if no one was home, my wife was actually in. However,... Näytä lisää
Yritys on vastannut
Always a great customer experience with HIVED. The driver was very professional and friendly and he kindly carried my box all the way up to my door. The package was handled with great care and deliver... Näytä lisää
Yritys on vastannut
I am always very satisfied when my delivery comes through with hived. Drivers have always been very nice to deal with and delivered correctly. It's actually so nice to feel relieved when i notice a... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
There’s parcel delivery. And then there’s HIVED. We’re building the most-loved delivery network at scale, powered entirely by electricity, for a delivery experience you can actually look forward to: fast, reliable and uncomplicated.
Yhteystiedot
1a Old Nichol Street, E2 7HR, London, Yhdistynyt kuningaskunta
- info@hived.space
- hived.space
4,8
Erinomainen
12 t. arvostelua
On vastannut 98 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Super speedy
Super speedy. Fabulous service and thank you.
18. huhtikuuta 2026
Oma-aloitteinen arvostelu
Driver was super helpful
Driver called ahead of the delivery and was able to hide the parcel in a secure location since I wasn’t home.
18. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HIVED
Thanks for the kind words! We know how important it is to stay in the loop, so we’re glad you found our updates helpful throughout the process.
Prompt and professional delivery driver…
Prompt and professional delivery driver and service.
18. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HIVED
Thanks for the great feedback! We aim to get things moving as fast as possible, so it’s great to know we hit the mark.
Slick operation
I wasn't going to be in on the day they were delivering and was able to reschedule, including over the weekend. First plus point.
On the day, I stepped out for a coffee and saw the courier as I was walking up to the flat. He asked my name and ensured that I could open the door before handing me the delivery. Good to be 100% sure, right? Second plus point
Thank you, Hived
18. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HIVED
Thanks so much for the kind feedback. We're really pleased our driver made a good impression and appreciate you taking the time to share this review.
excellent company
they are really nice for putting it under the door mat so it doesn’t get stolen i like this company a lot better than Evri and Royal mail. i also like how they provide many different photos for proof and it’s not blurry. great job!
18. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HIVED
Thanks so much for the kind feedback. We’re really pleased we could provide a better experience and appreciate you taking the time to share your review.
Vastaus yritykseltä HIVED
Thanks for the great feedback! We aim to get things moving as fast as possible, so it’s great to know we hit the mark.
A courier company that cares
The driver called me when he couldn’t get into my building due to a fault with the entry system. It meant I could get him in and he could deliver the package to a secure location. Hived provides a good service unlike the other major courier companies.
18. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HIVED
Thanks so much for the kind feedback. We’re really pleased we could provide a better experience and appreciate you taking the time to share your review.
Vastaus yritykseltä HIVED
Thanks for the kind words! We know how important it is to stay in the loop, so we’re glad you found our updates helpful throughout the process.
Thoughtfulness when delivering goes a long way
Wasn't around and it was thoughtfully left I'm a safe inconspicuous place. I appreciate that.
18. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HIVED
Thank you so much! We’re lucky to have such a friendly team, and I’ll be sure to pass your kind words on to the driver. We appreciate you sharing your experience.
Followed my delivery instructions
Followed my delivery instructions . All good.
18. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HIVED
Thanks so much for the kind feedback. We’re pleased to hear your instructions were followed and appreciate you taking the time to share your review.
Prompt efficient service
Prompt efficient service, along with a friendly driver. Thanks Hived
18. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HIVED
Thank you so much! We’re lucky to have such a friendly team, and I’ll be sure to pass your kind words on to the driver. We appreciate you sharing your experience.
Hived. Best courier company
Hived courier service is the best courier company that I have experience through the years. Their tracking details are on point and the drivers are professional. I wish all my deliveries were delivered by them.
18. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HIVED
Thanks so much for the kind feedback. We’re really pleased we could provide a better experience and appreciate you taking the time to share your review.
Vastaus yritykseltä HIVED
Thanks for the great feedback! We aim to get things moving as fast as possible, so it’s great to know we hit the mark.
Swift delivery and drop-off…
Swift delivery and drop-off instructions followed.
18. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HIVED
Thanks for the great feedback! We aim to get things moving as fast as possible, so it’s great to know we hit the mark.
Friendly and personal
Delivery driver was friendly and personal, and delivered direct to my apartment in good time.
18. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HIVED
Thank you so much! We’re lucky to have such a friendly team, and I’ll be sure to pass your kind words on to the driver. We appreciate you sharing your experience.
Receiving a shipment on time
Receiving a shipment on time, intact at the correct address and professionally delivered is not an “experience “ but normal good service which long ,long ago was a normal phenomenon and rewarded by a simple thank you.
17. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HIVED
Thanks so much for the kind feedback. We’re really pleased we could provide a better experience and appreciate you taking the time to share your review.
Friendly helpful driver
17. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HIVED
Thank you so much! We’re lucky to have such a friendly team, and I’ll be sure to pass your kind words on to the driver. We appreciate you sharing your experience.
Vastaus yritykseltä HIVED
Thanks so much for the kind feedback. We're really pleased our driver made a good impression and appreciate you taking the time to share this review.
MINUS STARS.
Between the two of them John Lewis and Hived don't know what is going on with my delivery. Multiple emails with misinformation from both sides. 1st Hived claimed that there was an unsuccessful delivery attempt. Not true. Managed to speak to someone at Hived who checked. First excuse: the driver didn't leave the depot.
Second excuse: the item wasn't on the van. Promised next day delivery. Nothing. More emails chat, etc. back and forth. John Lewis staff in SA just provide th equivalent of pouring honey on a dummy, i.e. appear sympathetic but no action and don't know what is going on.
Today, informed item would be delivered and to give the delivery people more time as only half the day had gone. Of course no delivery again.
New excuse from Hived: problem with scanning the item. So apparently a brand new phone in a box with a bar code is causing a 'scanning problem' They have no idea when the phone will be delivered and I am guessing no idea where it is. John Lewis are refusing to provide a refund as apparently they don't have faith in the phoning being found and returned to them. Ha ha! but I have paid them and supposed to wait around until it turns up some time, never. If they had any decency they would send another phone by express delivery and ask Hived to return the first one to them, if it's ever found. Disgraceful. Now being told it will take 24 -48 hours for Hived to investigate. What!!!
15. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HIVED
We’re really sorry to hear about your experience, that’s not the level of service we aim to deliver. We couldn’t locate your account based on the details in your review, but we’d like to look into this for you. Please contact us at https://help.hived.space/ and include a link to your review so we can assist you as quickly as possible. Thank you!
Vastaus yritykseltä HIVED
Thanks so much for your kind feedback! We’re really glad to hear everything arrived smoothly and appreciate the review.
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