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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Had to cancel my ticket last minute, so I was a bit worried about the refund process, but hi5tickets.com handled it brilliantly. Put in the request and, honestly, it was all sorted within 3 days, no c... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Had to cancel my flight unexpectedly, so I was expecting a bit of a headache, but Sarah handled the refund like a dream while I know some travel agencies waste your time and does not refund the amount... Näytä lisää

Saanut 1/5 tähteä

This company is not legit. They will take your money and not give you your tickets. it is better to book from a reputable source. They take advantage of African customers and use false reviews with... Näytä lisää

Saanut 5/5 tähteä

Absolutely top-notch customer service from hi5tickets. Had a couple of questions before booking, and their team got back to me in no time, proper helpful and polite. They made the whole process feel e... Näytä lisää

Yrityksen tiedot

  1. Matkatoimisto

Yrityksen kirjoittama

Hi5Tickts.com is a leading travel agency, serving the passengers at its best with very affordable pricing. Hi5Tickets.com is Your Trusted Partner in Travel.


Yhteystiedot

4,0

Hyvä

TrustScore 4/5 tähteä

73 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 93 %: iin saamistaan huonoista arvosteluista

Vastaaminen kestää yleensä yli kuukauden

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Easy cancellation and quick refund

Had to cancel my flight unexpectedly, so I was expecting a bit of a headache, but Sarah handled the refund like a dream while I know some travel agencies waste your time and does not refund the amount. submitted the request and had the money back within a few days, no meddling or mucking around. Everything was clear and straightforward, which made the whole situation much easier. Solid service all around.

22. huhtikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Absolutely top-notch customer service…

Absolutely top-notch customer service from hi5tickets. Had a couple of questions before booking, and their team got back to me in no time, proper helpful and polite. They made the whole process feel easy and stress-free, which you don’t always get these days. Brilliant support from start to finish, thanks to Aryan for helping me out.

22. huhtikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Got Refund Easily

Had to cancel my ticket last minute, so I was a bit worried about the refund process, but hi5tickets.com handled it brilliantly. Put in the request and, honestly, it was all sorted within 3 days, no chasing, no hassle £1470 with only a minor transaction charge, straight into the account. The whole process was clear and straightforward, which made a stressful situation much easier to deal with. Proper reliable service, really impressed!

20. huhtikuuta 2026
Oma-aloitteinen arvostelu
Hi5tickets.com-logo

Vastaus yritykseltä Hi5tickets.com

Morning Mr. Wahid,

As we always strive to serve our passengers, it is our priority to facilitate the passenger in every way we can. We appreciate your patience and trust in us.

We shall wait for the new travel plan.

Thank you very much.

Customer Care Team

Saanut 5/5 tähteä

Had a cracking experience with…

Had a cracking experience with hi5tickets.com, to be honest. The whole booking process was smooth as anything and no confusion, no unnecessary steps, just straight to the point. It only took a few minutes to sort everything, which is exactly what you want when booking travel. Proper decent service, made the whole thing feel effortless.

20. huhtikuuta 2026
Oma-aloitteinen arvostelu
Hi5tickets.com-logo

Vastaus yritykseltä Hi5tickets.com

Dear Mr. Aziz,

Thank you very much for taking time and reviewing us, we appreciate your kind words. Best of luck for your upcoming travel.

As we always strive to help passengers, we'd love to hear from you again and to book further tickets.

Thank you for trusting in us.
Customer Care Team

Saanut 5/5 tähteä

Really impressed

Really impressed with hi5tickets.com - booking was dead easy, no messing about at all. Quick, smooth, and stress-free. Proper handy service, will definitely use again.

20. huhtikuuta 2026
Oma-aloitteinen arvostelu
Hi5tickets.com-logo

Vastaus yritykseltä Hi5tickets.com

Dear Mr. Patel,

Thank you very much for taking time and reviewing us, we appreciate your kind words. Best of luck for your upcoming travel.

As we always strive to help passengers, we'd love to hear from you again.

Thank you for trusting in us.
Customer Care Team

Saanut 5/5 tähteä

Absolutely brilliant experience with…

Absolutely brilliant experience with hi5tickets.com! I’ve booked quite a few trips over the years, and I must say this was one of the smoothest processes I’ve come across. The whole booking system is incredibly straightforward, no faffing about, no confusing steps, just a clean and easy flow from start to finish. Within minutes, I had my tickets sorted without any hassle.

What really stood out was how user-friendly everything felt. Even when selecting flights and comparing options, it was all laid out nicely, making decisions quick and stress-free. Payment was a breeze too, no glitches or unnecessary delays, which is always a relief. You know how some sites can be a right pain? This one’s the complete opposite.

Customer support was spot on as well, quick responses and very helpful. All in all, a proper top-notch service. If you’re after an easy booking process without the usual headaches, hi5tickets.com is definitely worth a go. Cheers for making it so simple!

20. huhtikuuta 2026
Oma-aloitteinen arvostelu
Hi5tickets.com-logo

Vastaus yritykseltä Hi5tickets.com

Dear Mr. Munazzam,

Thank you very much for taking time and reviewing us, we appreciate your kind words. Best of luck for your upcoming travel.

As we always strive to help passengers, we'd love to hear from you again.

Thank you for trusting in us.
Customer Care Team

Saanut 5/5 tähteä

Clear instructions

Clear instructions, easy to understand terms and conditions, easy payment process, just book and pay. hopefully the same booking process will be followed for my family holiday booking.

20. elokuuta 2025
Oma-aloitteinen arvostelu
Hi5tickets.com-logo

Vastaus yritykseltä Hi5tickets.com

Hi Mr. Mukhtar,

Thank you very much for reviewing us, we appreciate that you took time to review us again even your previous review was struck off by Trustpilot. Hopefully see you soon for your upcoming travel plan.

Sincerely,
Customer Care Team :)

Saanut 5/5 tähteä

Bought pay in 3 instalments ticket

Bought pay in 3 instalments ticket, got the booking instantly. hopefully will be flying soon. The ticket agent was frankly with a bit cocky style but did the job.

17. huhtikuuta 2026
Oma-aloitteinen arvostelu
Hi5tickets.com-logo

Vastaus yritykseltä Hi5tickets.com

Dear Mr. Irshad,

We humbly appreciate your dedicated time to review us, as we always strive to provide best to our beloved passengers. We wish you a happy tour for your upcoming flight. Hopefully we we serve serve you again.

Thank you for trusting in us.

Customer Care Team

Saanut 5/5 tähteä

Great service

Great service, Sarah helped me to find the ticket in cheaper price for Lagos while others were selling in very high price.

17. huhtikuuta 2026
Oma-aloitteinen arvostelu
Hi5tickets.com-logo

Vastaus yritykseltä Hi5tickets.com

Hi Mr. Lee,

We genuinely appreciate your dedicated time to review us, we always strive to provide best to our beloved passengers. Best of luck for your future travel. Certainly we would love to serve you again. :)

Thank you for trusting in us.

Customer Care Team

Saanut 5/5 tähteä

Due to the ongoing conflict in Middle…

Due to the ongoing conflict in Middle east, our flight got cancelled, upon verifying with airline I got to know the difficult situation we are in. We 5 people were about to fly the very next day. Thanks to aryan he helped me to get the full refund from the airline with in 15 days. He assisted me for a future travel plan too. Thank you for saving our precious hard earned money.

15. maaliskuuta 2026
Oma-aloitteinen arvostelu
Hi5tickets.com-logo

Vastaus yritykseltä Hi5tickets.com

Hi Hameed,

We genuinely appreciate your dedicated time to review us, we always strive to provide best to our beloved passengers. Best of luck for your future travel. Certainly we would love to serve you again.

Thank you for trusting in us.

Customer Care Team

Saanut 5/5 tähteä

Outstanding service from Aryan

Aryan provided excellent help booking my flight to Accra, Ghana. His calm, composed, and respectful demeanor made the whole process smooth and stress-free. Highly recommended!

30. maaliskuuta 2026
Oma-aloitteinen arvostelu
Hi5tickets.com-logo

Vastaus yritykseltä Hi5tickets.com

Dear Mr. Frederick,

Thank you very much for your feedback and we genuinely appreciate your dedicated time to review us. we always strive to provide best to our beloved passengers.

Wishing you safe travels and an absolutely wonderful trip, filled with unforgettable moments, smooth journeys, and amazing experiences. :)

Thank you for trusting in us.

Customer Care Team

Saanut 1/5 tähteä

It’s been more than a year

It’s been more than a year. I’ve been demanding a refund of over £1000, which they just will NOT issue. They promised to refund everything after my tickets got cancelled, which was a lie. They then said they’ll give me £1000 in credit, which they then refused to give, just a major SCAM

12. joulukuuta 2025
Oma-aloitteinen arvostelu
Hi5tickets.com-logo

Vastaus yritykseltä Hi5tickets.com

Dear "Consumer",

This is your second review on our page, and there is no evidence of your existence, based on your profile there are total 3 reviews and all of them are negative, the 3rd review is also for a travel agency; it seems the pattern of fake reviews spread by a fake ID.

Please come up with your real ID or else do contact us to resolve your matter "if there is any", call us during work hours on 01618501650.

Thanks.
Customer Care Team

Saanut 1/5 tähteä

BIGGEST SCAM EVER! African customers please avoid

This company is not legit. They will take your money and not give you your tickets. it is better to book from a reputable source. They take advantage of African customers and use false reviews with West African sounding names to appeal to people who spend thousands going back home to Ghana and Nigeria etc.

You wll not get your money back or your ticket. Save yourself the hassle. This company is a company full of scammers. Aryan especially is a nasty piece of work.

10. heinäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

best instalment plan booking

I felt very welcome by Aryan, the travel experts over phone, especially by Olivia, so knowledgeable, friendly & polite. On other occasions I use other companies, but I will definitely be booking again with Oilivia, the booking process was so easy especially their 3 instalment package plan.

15. syyskuuta 2025
Oma-aloitteinen arvostelu
Hi5tickets.com-logo

Vastaus yritykseltä Hi5tickets.com

Dear Ken,

Thank you for sharing your experience, we always try to serve our customer in best possible way.

Thanks
Customer Care Team

Saanut 1/5 tähteä

I had written a negative feedback below…

I had written a negative feedback below for not receiving my refund from Hifive which I had waited for over 4months. Following my feedback I received a call from Hifive demanding for me to pull down my negative feedback before they can refund me, they reported that it was their policy. The conversation was recorded so I have evidence. It’s unethical and immoral for Hifive to attempt to gag members of the public life myself who have worked extremely hard for my money only to be cheated, swindled and defrauded by Hifive. Please thread with caution, I’m sure that most of the positive feedbacks are written by Hifive employees. Do not buy from Hifive they are fraudsters.

15. heinäkuuta 2025
Oma-aloitteinen arvostelu
Hi5tickets.com-logo

Vastaus yritykseltä Hi5tickets.com

Dear Okoli,

Thanks for your feedback and precious time for writing the review 2nd time. Please, do read the terms and conditions before defaming us.

We appreciate your time.
Thanks.
Customer Care Team

Saanut 5/5 tähteä

Experience for booking a China Trip was…

Experience for booking a China Trip was amazing, Aryan helped me decide which flight I should take due to the tough schedule of my job routine. The time was managed very well and price was amazing. I highly recommend Aryan to get excellent experience of Customer Service, and Yes the ticket was issued with in 30 minutes of paying the amount.

Recommended.

21. lokakuuta 2025
Hi5tickets.com-logo

Vastaus yritykseltä Hi5tickets.com

Dear Mr. Li,

We genuinely appreciate your dedicated time to review us, we always strive to provide best to our beloved passengers. Best of luck for your Trip to China. Certainly we would love to serve you again.

Thank you for trusting in us.

Customer Care Team

Saanut 1/5 tähteä

Aryan and hi5tickets

Aryan and hi5tickets, it is over six months now that you have failed to refund me.
I have made several attempts to contact you on email and WhatsApp but you have failed to respond to any.
I will be posting evidence of our conversation soon.

16. huhtikuuta 2025
Oma-aloitteinen arvostelu
Hi5tickets.com-logo

Vastaus yritykseltä Hi5tickets.com

Dear Customer,

We have replied many of your reviews, you were unable to pay the instalments in-time and applied for a full refund violating the agreed terms and conditions. Please bear in mind the service charges are always deducted before you apply for a refund.

Please read our terms and conditions before you mislead others.

Thanks.
Customer Care Team.

Saanut 5/5 tähteä

Thank you hi5tickets.com for all your…

Thank you hi5tickets.com for all your help
Sarah did a good job honestly I recommend her and the company for everyone.

3. syyskuuta 2025
Oma-aloitteinen arvostelu
Hi5tickets.com-logo

Vastaus yritykseltä Hi5tickets.com

Dear Khan,

We genuinely appreciate your dedicated time to review us, we always strive to provide best to our beloved passengers. Certainly we would love to serve you again.

Thank you for trusting in us.

Customer Care Team

Saanut 5/5 tähteä

I have booked a Korea trip in July…

I have booked a Korea trip in July through Hi5tickets, this was my first time. The service has been excellent and everything has been explained thoroughly including the whole itinerary which has been created to according to our requirements. Big shout out to Jia and Aryan who have been dedicated to make our dream holiday come true. I got the refund at first as trip was cancelled but later on I rebooked and got exceptional care for my trip.

29. heinäkuuta 2025
Hi5tickets.com-logo

Vastaus yritykseltä Hi5tickets.com

Dear Oluwadamilare,

We genuinely appreciate your dedicated time to review us, we always strive to provide best to our beloved passengers. Certainly we would love to serve you again.

We Thank you for your trust.

Customer Care Team

Saanut 5/5 tähteä

Cheap tickets available on…

Cheap tickets available on hi5tickets.com I bought a ticket and hotel to Dubai on installments plan quick service.

9. syyskuuta 2025
Oma-aloitteinen arvostelu
Hi5tickets.com-logo

Vastaus yritykseltä Hi5tickets.com

Dear Malik,

We genuinely appreciate your dedicated time to review us, we always strive to provide best to our beloved passengers. Certainly we would love to serve you again.

Thank you for trusting in us.

Customer Care Team

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