Hewlettpackard Arvostelua 

I am writing about the HP Instant Ink program. In short, avoid it all costs. It is an absurdly confusing program that is really no more than a high-pressured rip-off. I can't believe I fell for it and now, after cancelling it, I am being told that the unused cartridges I received under the program can no longer be used!! How low-rent can a company be. Hewlett Packard, I am embarrassed for you!

Hp Envy Printer 6400
Keeps going to sleep and not waking up. I have to unplug the printer each time we start a new job.
I work in graphics and print management.
Getting any, I mean ANY kind of advice seems almost impossible. I do not make a habit of coming here to complain but there is no one to provide any advice to UK customers. There seems to be a positive avoidance when it comes to customer care and product support. I have wasted 3 or 4 hours trying to find the answer. I am returning the product, I will not buy HP again.

After 2-3 years without problems, now I keep having problems: black screen, white screen, crashes, slows down, transform sleeping mode into crash etc...

I hope there is no causality relation but in parallel, I kept receiving offers to buy support and notification sthat my computer may not be supported anymore.

Will not buy again HP. ASUS (sons computers) far far better.

My laptop developed a fault.
Item was collected the next working day and returned to me in 2 days.
Work was carried out by Flextronics Gsm Hp Laptop under warrantee.
Not only did they repair fault but also changed the case of the laptop due to a bad scratch for free.
Most companies will have refused to repair due to scratch, HP din to as it had nothing to do with the fault of bad GPU.

I thought I would give HP a fair go at resolving my issues. Spent ages with virtual assistant.....then on the App. support. Did not get any solutions. Yet my printer worked fine until recently. My advice would be to buy any printer but HP. My experiences echo all the negative reviews that have been posted already. I will certainly not be recommending HP to anyone.

A company that truly shows how little it cares about customers.

HP deliberately play games with their software drivers so that products do not work as operating systems get upgraded. This is a weak attempt to get people to buy a new printer/scanner/camera each time operating system companies update their software, and is considered in the software industry to be the lowest of the low.

A quick search for any printer model older than 5 years shows THOUSANDS of users hunting for software that will enable to continue to use the product they have paid for!

Never have I seen any software related company play so many games, hiding driver versions that work, removing articles that help people fix issues with HP products.

I will never give HP another penny of my money and I highly recommend others to follow suit. This is dishonest, unethical behaviour.

I wish I had not been sold my Deskjet 2600. Wireless seems to drop out, and when trying to connect it prints pages of gobbledygook. I just wanted a printer to connect to my laptop. I pay £1.99/month and don't know if my printer is connected properly. Account: 9299019406

Another company with appalling after sales service! I have been made to wait hours on the phone, then asked to repeat things over and over! Now my replacement printer has not arrived as promised! I will remove all HP products from my home because if if I can't trust after sales then I'm wasting my time and money!

Hate this sh**t and i can't find any mailadress to Hp Sweden. Never ever again will I buy a laptop from HP

Trying to buy a laptop but still waiting on customer service to complete my student registration. When chased up advised it would be done within 48hrs and still waiting. They don't seem to need my business.

My old HP Officejet 6500A All-in-One Printer doesn't load paper any more. But I recently spent a whopping £88 on new ink cartridge multi pack 920 XL which I can't use but are still in warranty. I am willing to buy another HP printer if I can swap these for new ones. Can I find out if/how I can do this? I've spent about 3 hours on the web. Found a phone number but it's all recorded messages. HP are too big and don't care about their customers or the environment as they seem to have built in obsolescence.

This is the last time I'm buying a printer from HP. For the last 3 days I've been trying to resolve a printing issue, buying new cartidges and the printer still reading as ink low and pushing for easy ink subscription on a daily basis.

I've waisted over £55 on new ink and using up lots of paper trying to resolve the issue.

So today I've bought an Epson.

Second review for this useless firm. Printer purchased last year (desk jet 3760).
It's never worked as it should , wireless feature only works if your literally sitting on it.
Continually jams with paper & if you ask it to print more than 10 pages it simply forgets what it's doing !!
The only thing that it prints with success is it's own diagnostic pages.
Spent hour's & hours on the phone to technical support to no avail.
Hp won't except that this is a faulty product..
I've asked them to send out another machine and they'be simply refused on the provision it wasn't purchased online directly from them on line.
Absolutely the worst printer we've owned followed by diabolical aftercare.
I strongly urge anyone not to buy from these disgusting multi millionaire fat cats.
The product's (printer's) are sub standard .
Please share :)

Really unhelpful company who just told me to buy another printer. As if I would buy from HP again. Had a deskjet 2630, which has just started jamming up every time I try to print, and I've not had this issue before. I tried resetting, tried cleaning the rollers with a little isopropyl alcohol, but this seemed the excuse to not receive any service or help from the customer service operator. Been paying for HP instant ink too so what a waste. Think twice about buying a HP printer in the future. Perhaps the scanning feature is the only thing that remains working, but photocopying and printing just causes paper jams for no reason. The HP website is horrible and doesn't lead to any solutions. HP on facebook at least they respond quickly, but then again it's just the same run around, although the last guy was helpful in getting me a black cartridge sent out that should have been sent out when I inserted my last, but was not. He sorted out, so I am grateful.

I think I owed a HP printer many years ago which faced in ink blur problems and I was using compatible cartridges at the time and they STILL helped, and I paid £10 to HP and they replaced it even when it was out of warranty. Something must have changed. Customers must not account anymore and it's a shame. Has put me off now.

This year, after a disastrous experience with another brand, I bought an HP laptop online.
I recieved it next morning, very fast delivery. Some minor problems with invoicing, solved quickly and smoothly.
I did not have any problems with the laptop so far I decided to write this feedback, although it seems that there is nothing special, with another company these could turn into big problems.

My recent experience with HP UK has been delivery delays, products that failed (one within 2 hours) and awful customer support. I’m utterly fed up with having to engage with them. Shop elsewhere.

Bought a 17.3" laptop some 8 years ago, screen went awol after 7 months and they wouldn't accept a warrenty claim...
Swore i'd never use them again but last year i got talked into spending £800 on another laptop... 15 months on some letters on the keyboard are now failing to print on screen...
I'm out of their so called warranty period but with spending that kind of money i'd expect lifespan of at lest 5-8 years!
If you are looking for good customer service or an item that is fit for purpose and will last, look elsewhere!

Purchased a new printer that has proven to be faulty it seems HP have a service support system that makes it impossible to contact or speak with anyone. The virtual agent is a con, seems incapable of recognising the problem and sole purpose just to frustrate customer. They bare the worst service support I've ever come across. Even one star or bad is to good for this company, avoid where possible

I have an old business laptop (8470p) which I have lost the bios password for. HP always would support people who this had happened to, until apparently a year a go they had a change of policy (not communicated) and decided they just wouldn't any more. The policy means that a perfectly serviceable machine might in effect become a door stop. I am not sure how this is aligned with EU and UK policies about not wasting and throwing away electronics.

What has happened to Hp. gone down the good old USA of sell and forget it seems.
They have no customer service at all, I have a regular printer fault, it gives me an error code but there si no one to contact about it.
Virtual agent? please dont make me laugh , no virtual agent ever solved anything.

Also their instant ink is a criminal scam , they can disable cartridges so you cannot drop out the plan and run down supplies, everything you have bought is disabled over night and cannot be 'run down'. You get the impression that Donald trump is on their board such is their total indifference to poor reports on customer service