HelloLife® Arvostelua 

Vastaus yritykseltä HelloLife®

23.8.2017

We do appreciate you taking the time to give us your feedback on our product. We do show that this is a recent purchase and we typically encourage our customers to try our products for at least 30 days. However, if you are not 100% satisfied with your purchased product Digestrol, you are welcome to contact our call center directly to inquire about our return policy.

Sincerely,
Hellolife Customer Service Team

Vastaus yritykseltä HelloLife®

21.8.2017

After reviewing your order information, we do show that your package was marked from USPS as RTS-No Such Number. The package has been returned to Hellolife and a refund has been processed. We do apologize for the confusion. You are welcome to place a new order online at any time, or by contacting our call center directly.

Sincerely,
Hellolife Customer Service Team

Vastaus yritykseltä HelloLife®

7.8.2017

We do appreciate you taking the time to give us your feedback. Regarding the effectiveness of our product, please keep in mind that it is a natural, homeopathic medicine for symptom relief. Since there are no harsh chemicals or stimulants, it can take time to build up in the system before the body can begin responding, which is why we encourage customers to try our products for at least 30 days (with regular use). Perhaps for you, it will take longer than a week.

As far as the shipping fees, we do have two options. Our saver shipping is much less, but can take longer to arrive and does not provide tracking unfortunately. Our standard shipping does provide tracking, and is estimated to arrive within 14-20 business days for most places, depending on processing time in the customs department.

We do not hide our shipping policy and is available for customer review. It does state Tax and duties for international orders are not included in the shipping charge. Customers are responsible for any additional Customs fees. A separate invoice for the tax and duties (Customs fees) will be charged to you from either USPS or FedEx® or your country's Customs office. We do apologize if you missed that information online.

We do hope that you continue to use the product for at least the 30 days, perhaps you will begin to feel a response the longer you have it in the system. The recommended dose is 1 ml twice daily, but it can be taken up to three times a day if needed. Please feel free to contact our call center directly with any product or usage questions as we would be happy to assist you.

Sincerely,
Hellolife Customer Service Team

Vastaus yritykseltä HelloLife®

7.8.2017

We do apologize for the inconvenience. Unfortunately, since our products are used as OTC homeopathic medicines, even our dietary supplements, we are required to have that statement on every label. We do formulate our products to be first and foremost safe for every days use and they can be taken along with other medications. There have been no reports of any negative side effects commonly associated with other symptom relief medications or any reports of drug interactions. There have been many customers that include our products into an existing regimen of either prescription medications or natural supplements. Of course each person is different, and results will vary as well as timing for relief. If you do decide to include our product into your regimen, we generally suggest allowing at least 15-30 minutes in between products for optimal absorption. Please feel free to contact our call center directly with any product or usage questions as we would be happy to assist you.

Sincerely,
Hellolife Customer Service Team

Vastaus yritykseltä HelloLife®

6.7.2017

We are sorry to hear that you were not satisfied with our product Compulsin. With any product, timing for relief and results will vary with each person. Some customers felt that they responded very quickly, some took a little longer and others did not feel a a response at all in the amount of time they took they product. We do encourage customers to try our product for at least 30 days, and take the product as directed twice a day. While there have been no reports of any drug interactions, we do still suggest allowing at least 15-30 minutes in between for optimal absorption. Did you take Compulsin at the very same time as other medications or supplements? This can sometimes cause the product to take a little longer to work. You are welcome to contact our call center directly either via email or by telephone with any product or usage questions as we would be happy to assist you.

We are currently looking into the order for B-Balanced, however USPS website is down at the moment. As soon as we are able to check on this package, we will notify you via email with any updates. We do appreciate your patience.

Sincerely,
Hellolife Customer Service Team