As with every One Heimat order, the delivery was very quick and the quality excellent. Certainly the place to go if you are looking for a taste of Germany in the UK. Great variety of products. Canno... Näytä lisää
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Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Ordered for the first time. Little hick up with Address. Immediately solved. Lovely products. Arrived real fast and in perfect condition. Will definitely be ordering again . Excellent xxx
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Great that I can readily purchase products that are somewhat difficult to find otherwise. My only grouse would be the delivery by amazon - I was bombarded by messages from them and then when they del... Näytä lisää
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I can obtain some German foodstuffs from Lidl and Aldi, but many of the things I grew up with, like Teewurst, Bratheringe, Griebenschmaltz, proper Leberwurst, proper red cabbage, Knoedel, just aren't... Näytä lisää
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Yrityksen kirjoittama
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Yhteystiedot
14 Betony Rise, RG42 5AF, Bracknell, Yhdistynyt kuningaskunta
- 020 8125 4679
- mail@heimat.one
- heimat.one
4,7
Erinomainen
386 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Excellent service
Excellent service. Schnitzel just as tasty as those I had in Germany when I lived there. Look forward to my next order when they are back in stock. Thank you
3. heinäkuuta 2023
Good product- fast delivery.
29. kesäkuuta 2023
Brilliant service all round
Brilliant service all round. Very fast delivery and well packed. Lovely to find German based food available in the UK. Made my husbands day. Ps. It was yogurette and very nice indeed.
26. kesäkuuta 2023
Fast delivery and well packed.
25. kesäkuuta 2023
Very prompt delivery
Very prompt delivery. All items well received for birthday present in area where German products not accessible. Thank you very much.
17. kesäkuuta 2023
Direct response of order and prompt…
Direct response of order and prompt delivery.
The variety of choice.
13. kesäkuuta 2023
Late delivery and 2 items out of best…
Late delivery and 2 items out of best before date by 8 days.
Second time dissapointed 😒
19. kesäkuuta 2023
Vastaus yritykseltä Pelifantti
Dear Customer,
We sincerely apologize for the experience you had. At Heimat, we strive to provide a best-in-class service but there are circumstances beyond our control.
Having checked the records, we can see that the items have been refunded. It's the least we can do. However, we also wanted to provide some background as to why this happened.
The day your order was placed, the courier company we used decided to cease its operation. This came without a pre-warning resulting in a major disruption of the operational processes. We then changed to Royal Mail in order to get your parcel out as quickly as possible. However, the delays at this stage were already significant and this, together with a slower delivery service by Royal Mail, effectively meant that your parcels arrived late and the items were beyond their best before date.
We have now changed the courier service in order to avoid things like this happening going forward. And while this isn't a fix of your order, we wanted to ensure that you know the background.
Kind regards,
The Heimat Team
Great service and lots more choices…
Great service and lots more choices than most. I hope one day that things like kassler and other sandwich meats will arrive otherwise great
12. kesäkuuta 2023
Quick excellent service.
12. kesäkuuta 2023
Fabulous selection of German food
Easy to use website, fabulous German selection, reasonable prices, didn't get my parcel as it was damaged,got in contact with Heimat via email, got quick response and updated all the time, problem solved
Looking forward to my Order
11. kesäkuuta 2023
Great customer services
There was one issue with the order, but Heimat sorted it in no time. Cannot fault them at all. Thank you!!!
11. kesäkuuta 2023
Top quality as usual :)
28. toukokuuta 2023
Very rapid delivery
Very rapid delivery. Would it be possible to let us know when delivery is due I.e Morning or Afternoon?
Apart from that everything was great.
27. toukokuuta 2023
Doing well
Doing well, goods arrived well packed, delivered even earlier then expected, very happy with choices
27. toukokuuta 2023
Excellent service
27. toukokuuta 2023
Easy and quick
Ordering was straightforward - delivery quick - complete hassle free - would order anytime again
23. toukokuuta 2023
I love German food
I love German food. I lived there for nearly 20 years ! Easy to order and delivered in good time.
11. toukokuuta 2023
Fast delivery products taste good
11. toukokuuta 2023
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