Heavenskeepsakes Arvostelua 

36
•
TrustScore 5/5 tähteä

4,8

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Beautiful jewellery! The bracelet I bought for my daughter has been made with care and finished to the highest standards. The service is so personal and Lou really does make such an effort to unde... Näytä lisää

Saanut 5/5 tähteä

Lou creates absolute perfection, but more importantly, she provides comfort when you need it most. I asked Lou to make a memorial ring using my grandparents' ashes, and the entire experience was si... Näytä lisää

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Saanut 5/5 tähteä

Lou makes exceptionally high quality pieces, with great care and compassion. She very clearly does this as a labour of love and it shows both in her attitude and in the final results. It was her ide... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I am so pleased I found Heavens Keepsakes. I wanted something special to carry my Cockapoo boy, Dudley with me always. Without using a large company & having to post his ashes. The whole process was e... Näytä lisää

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Yrityksen tiedot

  1. Kultasepänliike

Yrityksen kirjoittama

Heavens Keepsakes is a UK-based jewellery & keepsake boutique, specializing in crafting beautiful, unique, affordable jewellery & keepsakes. My pieces serve as beautiful memorials to your loved one, capturing those special moments & connections that made them who they were to you & enveloping that into elegant, timeless designs. With a genuine focus on care, quality and affordability, each piece is created with the same love, care & attention I would give to a piece for my own loved one.


Yhteystiedot

4,8

Erinomainen

TrustScore 5/5 tähteä

36 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

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4,8

Kaikki arvostelut

(36)

26 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Beautiful jewellery

Beautiful jewellery! The bracelet I bought for my daughter has been made with care and finished to the highest standards. The service is so personal and Lou really does make such an effort to understand what you want and that goes into her craft.

Professional, patient, and easy to talk to. I really appreciated the clear and responsive communication.

Lou’s compassion and talent is incredible, making the jewellery even more special. The bracelet is something that my daughter will treasure forever. Charlotte Nicholls

5. lokakuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Lou creates absolute perfection from the heart ❤️

Lou creates absolute perfection, but more importantly, she provides comfort when you need it most.
I asked Lou to make a memorial ring using my grandparents' ashes, and the entire experience was simply amazing. Being able to hand over the ashes to her in person made a massive difference to me. Lou looks after them personally from start to finish, which gave me so much peace of mind.
She made me feel completely comfortable during a really hard moment in my life, making it just a little easier to deal with. Nothing was too much trouble for her, she completely accommodated my ask, and she got the ring absolutely spot on.
Having my grandparents with me now every single day forever has brought me so much comfort. What Lou does is beautiful, and the personal touch she provides is unmatched. A massive, heartfelt thank you, Lou! xx

28. syyskuuta 2026
Oma-aloitteinen arvostelu
Heavenskeepsakes-logo

Vastaus yritykseltä Heavenskeepsakes

Thank you so much for such beautiful words. I’m so pleased that you love your ring and that having your grandparents with you every day brings you comfort. It was a real honour to create this for you, and being able to look after their ashes personally from start to finish is something I take very seriously. I’m so glad I could make what was such a difficult moment a little easier for you. Thank you for trusting me to honour your wonderful grandparents. ❤️ xx

Saanut 5/5 tähteä

I could not be more happy with my…

I could not be more happy with my gorgeous ring and matching earrings. I can now truly take my Nan with me wherever I go 🤍

Lou was fantastic from the get go. Such a warm, kind and genuine soul. She made every effort to learn about my Nan and welcomed her energy into her craft this meant the world to me. I knew my Nan was in the safest of hands.

Highly recommend this beautiful talented lady to anyone seeking comfort from their loved ones in heaven. This lady is earth angel 🌎 ❤️

Thank you from the depths of my heart xxx

17. syyskuuta 2026
Oma-aloitteinen arvostelu
Heavenskeepsakes-logo

Vastaus yritykseltä Heavenskeepsakes

Thank you so much for such beautiful words. I’m so happy that you love your ring and matching earrings, and that you & your little one can now take your Nan with you wherever you go. It was lovely to hear about your Nan and to be able to bring a little piece of her into what I created for you. Thank you for trusting me to look after her ashes and for allowing me to honour such a special lady. I’m so happy that I could create something that brings you comfort. Lou xxx

Saanut 5/5 tähteä

Amazing personal service, a beautiful ring.

I am so pleased I found Heavens Keepsakes. I wanted something special to carry my Cockapoo boy, Dudley with me always. Without using a large company & having to post his ashes. The whole process was exceptional & very personal, meeting Lou in her home. I had absolute trust in her looking after Dudley. Amazing communication (we could have talked for hours) I am over the moon with my ring. It was exactly what I was hoping for. Lou captured the colours in Dudley’s amazing coat perfectly.Amber tones. All the steps of how it was made is recorded & certified. Lou also made sure the ring was ready in time for my Birthday. So kind! Thanks so much Lou. Xx

7. syyskuuta 2026
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Heavenskeepsakes

Dear Jackie, thank you so much for such a wonderful review ❤️ As you know, I know first hand just how hard it is when you lose your best friend so I didn't want you to be without him for long & your Birthday seemed the perfect time for a reunion. I hope your jewellery brings you all the comfort you need. Lou xx

Saanut 5/5 tähteä

High quality with care and compassion

Lou makes exceptionally high quality pieces, with great care and compassion. She very clearly does this as a labour of love and it shows both in her attitude and in the final results. It was her idea to try and colour match the resin in my ring to my Luna's fur colouring, something I never would've thought of, and she did an absolutely incredible job. So good my wife thought it was her actual fur in the resin!

Thank you for making such a painful time a little bit softer.

27. elokuuta 2026
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Heavenskeepsakes

Hi Liam, I can't believe your wife thought I had actually used Luna's fur! What a compliment that is! I'm so happy I could help you, I know this pain far too well so if I can ever help make it better, I will. I hope your ring brings you all the peace & comfort you need. Lou xx

Saanut 5/5 tähteä

Lovely lady

Lou is a Lovely lady! I had left it late to order a ring for my daughter’s birthday Lou was very helpful & made sure I had it in time.
Lou was very quick at replying & answering any questions I had.
The ring is absolutely beautiful & I will definitely be ordering more & have recommended to family already. I can not wait to give it to my daughter I’m sure she’s going to love it. Will be ordering myself one too!
Thankyou so much

21. elokuuta 2026
Oma-aloitteinen arvostelu
Heavenskeepsakes-logo

Vastaus yritykseltä Heavenskeepsakes

Thank you so much for your lovely words. I’m so pleased that you love the ring and that I could make sure it was ready in time for your daughter’s birthday🎂 I’m really grateful that you’ve already recommended me to your family too! that's the best type of advertising you can get🥰. Thank you for trusting me to create something so special for your daughter, and I hope she absolutely loves it. ❤️ xxx

Saanut 5/5 tähteä

Heaven keepsakes offers such a…

Heaven keepsakes offers such a beautifully personal service. Lou is so lovely and welcoming. I had my once group of 6 bunnies made into a necklace so I could have a part of all of them with me forever.
I was unsure at the beginning as it’s not something I had had made before. Lou was very quick at responding to my email and happy to answer any questions I had.
I’m very indecisive but Lou has captured exactly what I wanted, even though I wasn’t sure what a wanted myself. The piece was made so quickly, my bunnies were back with me within a few days. Amazing! I would highly recommend and will definitely return should I want anymore pieces in the future. It’s simply the perfect piece. The whole experience from start to finish was beyond expectation and I am so greatful. Thank you Lou ❤️🐰

11. elokuuta 2026
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Heavenskeepsakes

Wow! Thank you so much Maddy! I’m so glad you had a great experience choosing something to memorialise your little bunny family 🥰 Now they’ll always be with you, sparkling away in their own little heaven. Thank you so much for trusting me to look after them ❤️xx

Saanut 5/5 tähteä

Exceptional Service, Compassion and Beautiful Craftsmanship

I honestly can’t recommend Heavens Keepsakes highly enough. I ordered two pieces of ashes jewellery in memory of my mum, and from start to finish the service was absolutely outstanding.

The thing that touched me most was the genuine care and compassion shown throughout the whole process. When my mum’s ashes arrived, she didn’t simply say, “Your ashes have arrived.” Instead, she messaged me to say, “Your mum has arrived safely with me.” That one sentence meant more than she’ll ever know. It showed such kindness, respect and understanding at such an emotional time.

She kept me updated every step of the way, letting me know exactly what was happening, which gave me so much reassurance. Nothing ever felt like too much trouble, and she went above and beyond in every possible way. You can tell this isn’t just a business to her—it’s something she genuinely cares about, and she treats every family with the love and respect they deserve.

When my jewellery arrived, I was overwhelmed. Both pieces are absolutely beautiful, expertly made and something I will treasure forever. They are more than just jewellery—they are priceless keepsakes that allow me to keep my mum close to me every single day.

If you’re considering memorial jewellery, please choose Heavens Keepsakes. Supporting a small business that puts so much love, compassion and care into every piece is something I wholeheartedly recommend. Thank you from the bottom of my heart for creating such beautiful reminders of my mum. I will cherish them always. ❤️

9. heinäkuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Nan’s Ashes

From the very beginning, the service I received from Lou at Heavens Keepsake was nothing short of exceptional. I sent over photos of exactly what I was hoping for, a gold-plated ring and a cross on a sterling silver chain, and somehow the finished pieces exceeded every expectation I had.

There were a few issues with the ring, but what truly stood out was how Heavens Keepsake handled everything. They went above and beyond to put things right, kept me informed every step of the way, and genuinely cared about making sure everything was perfect. That level of customer care is so rare and meant the world to me.

You can truly feel the love, care and attention that goes into every piece Lou creates. Nothing ever felt like too much trouble, and it was obvious that she wanted the jewellery to be exactly as we had imagined. In fact, it was even better than the boys had hoped for.

I can’t thank Heavens Keepsake enough for the kindness, dedication and love poured into creating these beautiful keepsakes. If you’re looking for someone who genuinely cares and creates meaningful pieces with such incredible attention to detail, I couldn’t recommend Heavens Keepsake more highly. Thank you for making something so special even more perfect than we ever imagined.

4. heinäkuuta 2026
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Heavenskeepsakes

Thank you so much Sema! I'm so glad you feel this way after being let down by the original shank supplier. I still haven't heard back from him btw but the way I saw it, you had trusted me with the request so it was up to me to put it right which is why I did exactly that. If the shoe had been on the other foot I wouldn't have appreciated being asked to pay more so I certainly wasn't going to do that to you. My only concern was that you have the pieces of jewellery for your sons exactly as you wanted & in time for that special day. It might have been by the skin of our teeth, but we got there lol.
I hope having Nan back with them brings them comfort & peace & once again, thank you so much for all your understanding & patience xxx

Saanut 5/5 tähteä

A truly wonderful lady

A truly wonderful lady. I can’t recommend enough. Nothing too much trouble. I ordered a ring last yr with my mums ashes and it was beautiful. Unfortunately my fingers have swollen and I was unable to wear it. We accidentally bumped into each other and she noticed I wasn’t wearing my ring. She kindly offered to make a new ring for me in a bigger size. So so amazingly kind. The ring is even more beautiful and fits perfectly. What a lovely gesture. Recommend 100%. Very personal x

29. kesäkuuta 2026
Oma-aloitteinen arvostelu
Heavenskeepsakes-logo

Vastaus yritykseltä Heavenskeepsakes

Thank you so much Amy. I couldn't let you have put that trust in me for you to not be able to have Mum with you as you had intended. Why should we miss out because our bodies like to play silly buggers with us? Not on my watch. Mind you, I might have struggled to replace it had it been solid gold but it wasn't & I knew just a tiny bit of effort from me would make a huge difference for you. I'm so glad you get to have Mum back with you again xx

Saanut 5/5 tähteä

Thank you so much Lou for the beautiful…

Thank you so much Lou for the beautiful piece of Jewellery ,having my mum and dads ashes incorporated into something so wearable brings me so much comfort i will treasure it always, i will say the craftsmanship is truly wonderful
You are a fantastic person and listened to what i had to say and helped me each step of the way ,thank you again
Michelle

28. kesäkuuta 2026
Oma-aloitteinen arvostelu
Heavenskeepsakes-logo

Vastaus yritykseltä Heavenskeepsakes

Thank you so much for such a lovely review Michelle! It’s so nice to hear that your experience was positive & that you really felt comfortable with me honouring your parents. I’m so glad I could help bring them back together by your side xx

Saanut 5/5 tähteä

I cannot explain how utterly amazing…

I cannot explain how utterly amazing lou and her incredible buissness is. After many losses and a very heartbreaking loss last year I wanted to somehow keep my tiny one with me, but I was terrified to send ashes away in the post, let alone to a huge company, that felt very impersonal and bit of a risk not knowing if they'd receive the ashes safely or weather id be reasured that the ashes of my loved one would definitely end up in my jewellery. I was also really upset to see how out of reach the prices for any jewelery would be for me. When the funeral directors gave me heavens keepsakes information I thought oh my goodness this looks amazing! Then to read it was actually possible for me to hand deliver the ashes and see lou in person, meant the world. She would have also helped with the ashes if I needed. From the moment I made contact with lou she has gone above and beyond to support & help me with creating the ring id want my precious one to be part off. Answering all my questions and ideas promptly, with love snd attention to detail. Nothing was ever too much trouble. It has meant so much to have her guidance and knowledge and how much she truly cares and takes time to be there fully for you as a person whos lost somone so precious. She is an empathetic, wonderful, kind soul whos incredibly professional and I am absolutely honoured that she has been the one to be on this journey with me. I cant express how much my ring means to me. I dont think i would have been able to get any jewelery made if it werent for her and heavens keepsakes and for that im eternally grestful. My tiny girl now comes with us everywhere we go, and sparkles just like she would have on earth. The world can see her and she can see the world with us xxxxx Thank you eternally for giving me this gift lou. You and Heavens keepsakes are more wonderful than words.

5. kesäkuuta 2026
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Heavenskeepsakes

This review makes me want to cry but for such lovely reasons. It was truly an honour to help bring her home to you & to know you’re going to have her with you for some very important dates just makes it so much more wonderful. I wish you all the happiness & hope that your ring brings you the comfort you needed & more xxx

Saanut 5/5 tähteä

Lou has made me the most beautiful…

Lou has made me the most beautiful necklace with my mums ashes in. She really is amazing at what she does and her kind and caring soul is apparent from the start of the process. I was at ease from the very start that mum was in safe hands, Lou kept me up to date during the whole process and listened to what i would like although her intuition had already guessed! Highly recommend💖

12. toukokuuta 2026
Oma-aloitteinen arvostelu
Heavenskeepsakes-logo

Vastaus yritykseltä Heavenskeepsakes

Thank you so much for such kind words. The message you sent the next day was more than enough thanks & im so glad that I got to be the one that made you feel like a superhero again. Thank you for letting me be the one to help bring you that comfort only a mum can give xxx

Saanut 5/5 tähteä

What a beautiful experience ….

What a beautiful experience from start to finish! Lou is amazing, she really puts everything into making your experience so meaningful, helping you heal. Not just by making you a special piece to treasure, but through her words of comfort and the time she spends getting to know you and your loved one. I absolutely love my ring, I now have my boy near me all the time ❤️ thank you for bringing me the comfort I desperately needed

22. huhtikuuta 2026
Oma-aloitteinen arvostelu
Heavenskeepsakes-logo

Vastaus yritykseltä Heavenskeepsakes

Thank you so much Lisa! I’m so sorry I hadn’t replied sooner but I hadn’t seen this until now. It was a joy to hear all about your wonderful, handsome boy & although I know he never really left your side, I’m honoured you chose me to be the one to bring him back home to you forever. Until you meet again xx

Saanut 5/5 tähteä

I honestly can’t recommend this amazing…

I honestly can’t recommend this amazing lady enough. From start to finish she was absolutely incredible. Having a ring made with my beloved Dog Teds fur was such an emotional process, but Lou handled everything with so much compassion, care, and understanding.

She went above and beyond at every step — keeping me updated, making sure every detail was perfect, and treating something so special with the respect it truly deserved. The finished ring is beyond beautiful and means the world to me.

If you’re looking for someone who genuinely cares and pours their heart into what they do, this is the person. I’m so grateful 💕

Thank you Lou ❤️

14. huhtikuuta 2026
Oma-aloitteinen arvostelu
Heavenskeepsakes-logo

Vastaus yritykseltä Heavenskeepsakes

Thank you so much Claire. Ted was clearly a completely adored part of your family so it was an honour to create something for you to keep close. I hope the ring brings you all the comfort you could need xx

Saanut 5/5 tähteä

We lost our beloved house rabbit Marron…

We lost our beloved house rabbit Marron last year. I wanted to get a piece of jewellery made with her ashes in it. I looked up a lot of places and the price for doing something like this was expensive! I came across the Heavens Keepsakes website owned by Lou Warne and was surprised at the reasonable cost of her jewellery! It took me a while to decide exactly what I wanted but Lou walked me through it all and made useful suggestions. She created different pictures and sent them to me, so it was so much easier to decide. I couldn't be happier with my beautiful necklace, it's stunning and it sparkles in the light. This was what I wanted! As she lives in Bristol, I went and picked it up directly from her. Thank you so much Lou, for your patience and understanding in creating this for me. It truly is a stunning necklace which I will wear with pride ❤️

21. maaliskuuta 2026
Oma-aloitteinen arvostelu
Heavenskeepsakes-logo

Vastaus yritykseltä Heavenskeepsakes

Thank you so much Alison, she was clearly a rabbit to be reckoned with & Im so touched that I got to be the one to honour her for you. She’s always going to be with you now, sparking away, just like she does in heaven xx

Saanut 5/5 tähteä

Heavens Keepsakes are trustworthy, respectful and undestanding

I wanted a ring made with my grandparents ashes after losing them both recently. I found Heavens Keepsakes after remembering a friend on Facebook had had some lovely things made by Lou. I went on the website and the whole process of choosing exactly what I wanted was really easy. Lou stayed in touch with me over the next couple of days, she was so kind, caring, respectful and understanding, and my ring was ready 3 days later. And WOW its absolutely stunning and the little details she added were so perfect. I would recommend Heavens Keepsakes 100% and would definitely trust Lou if I wanted anymore jewellery made 😊

3. huhtikuuta 2026
Oma-aloitteinen arvostelu
Heavenskeepsakes-logo

Vastaus yritykseltä Heavenskeepsakes

Thank you so much Kelly! I’m so sorry I hadn’t replied before now, I’m not sure what’s happened with my reviews but I seem to have missed replying to a few of them. It was an honour to make a memorial for your grandparents & I loved hearing all about them. They certainly sounded like the sort of grandparents everyone would be lucky to have 🥰 Thank you for allowing me to be the one to do this for you xxx

Saanut 5/5 tähteä

If your holding back just message her you won’t regret it

So my son will be 10 this year, having his ashes put into a keepsake was something I have always wanted but have found hard to face, after seeing Heavens Keepsakes previous magnificent work i have followed the page and last week was very lucky to of won a beautiful bracelet which i will cherish forever. Since picking it up earlier today I feel emotion and warmth like i haven’t before and wish i did do it sooner. Louise is an amazing women who shown nothing but love, understanding and just wanted everything to be perfect. I cannot express enough how much i would recommend this to anyone who has sadly lost and wants something to cherish, remember and feel close to no matter how hard it do feel to do it.
I also cannot express how much i thank her for running the competition and what it means to of won. if it’s something you have also been putting off then just drop her a message and do it, you’ll be amazed the uplift and comfort it creates.
Thanks again Lou, honestly words can’t describe my love right now for your outstanding service and work. 💜😘

10. helmikuuta 2026
Oma-aloitteinen arvostelu
Heavenskeepsakes-logo

Vastaus yritykseltä Heavenskeepsakes

I can’t even begin to tell you how much this means to me & how happy I am to have helped you in this way. It was destiny that your name is the one that was picked, I’m sure of it. Thank you so much for such wonderful words, it was an honour to have spent time with your little boy xx

Saanut 5/5 tähteä

I was absolutely heartbroken when I…

I was absolutely heartbroken when I lost my beloved Ozzy—he was my best friend, and I really struggled to cope with the loss. From the very beginning, this lady gave me so much comfort. She was kind, caring, and compassionate throughout the entire process, and nothing was ever too much trouble for her.

She was incredibly understanding of what I was going through, which made such a difficult time a little easier. She even made something special for my little boy, who was also struggling with the loss—something he will treasure forever.

The whole process was easy and simple to follow, and I knew my boy was in the safest hands with someone who cared so deeply. She kept me updated every step of the way, letting me know when he arrived with her and when he was on his way back home.

Everything was so personal, and I will treasure my pendant forever. I can’t thank her enough for the support she has given me. I would highly recommend Heaven’s Keepsakes.

22. tammikuuta 2026
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Heavenskeepsakes

Wow! What a wonderful review to receive. Thank you so much. This is exactly what I hope to achieve for everyone that uses my service & I hope being able to still take Ozzy with you everywhere brings you all the comfort in the world xx

Saanut 5/5 tähteä

Lou listens and really wants to do a…

Lou listens and really wants to do a good job, I felt she looked after the pieces of jewellery I had made as if it were her own child’s hair, she also kept in constant contact throughout. I wouldn’t go anywhere else.

20. maaliskuuta 2025
Oma-aloitteinen arvostelu
Heavenskeepsakes-logo

Vastaus yritykseltä Heavenskeepsakes

Thank you so much Hayley. That truly means the world to me ❤️xx

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