Heartbit Arvostelua 110

That you help to give the Money back to my Bank

The response to my inquiry was immediate. The Customer Support was able to resolve my problem with expediency. Thank you.

Warning! Warning! Warning
This is SCAM!!!
they promoted things which is not truth
Collect money without refund!
Fraud!!! Fraud!!! Fraud

The App does NONE of the advertised new features, just the same old heart rate.
You don't respond to help requests.

Cancel and refund or fix

Ross

Your app has too many hidden charges so therefore I canceled it and got no confirmation that has been canceled, but I have deleted my account with you and we never do business again and I’ve recommend other people not to do business with you

This app has the potential to to me amazing. Technology is not there yet, since Apple Watches cannot measure glucose yet, you’d need to manually enter your data.

I have received very good customer service from the team!

The app work but not what I need may be great for someone else

La aplicación no funciona. Pedí la cancelación de la suscripción de inmediato y se negaron a hacerla. Me exigían que primero les hiciera una review de 5 estrellas, y luego me harían el reembolso. Eso es un chantaje. Ahora aceptaron a devolverme la mitad, con lo cual me robaron la otra mitad.
Esto es un fraude.

I had a great experience with this company. The support team was responsive and worked with me to resolve my issue quickly. I appreciate the professionalism and communication throughout the process. I would definitely recommend their service to others.

I found their professional replies and followup excellent. It can be scary committing to an app without understanding fully what it involves and this team made that process seamless.

They responded quickly when I asked for a refund.

I was charged 3 times in the app. It doesn’t do much but charges a lot of money for it. I was NOT impressed and after I realized I was charged $36.98. I asked for a refund of the final $29.99 and all the company did was cancel my account, at my request, but no refund. Do not get caught in this FRAUD!

I downloaded the app and was charged 99 p. Then followed other payments for varying amounts. No where did I see any detail of a subscription or direct debit. The bank declined a payment of 29.99 and blocked my card but still Heart.bit takes money or attempts it. The email address given to me by the bank was returned undelivered. Trying to cancel or get your money back is a marathon. The app promises much and only delivers costs and aggravation.

Great app easy to use great customer support

Terrible experience. Unable to cancel subscription. Constant error. Made contact with them, couldn’t find me! Took €29.99 from my account. Emailed them again. Promised to refund me if I screenshot and sent them a 5 star review from trustpilot which I did and they are now ignoring me. Would not recommend at all and would give no stars if that was an option.

Excellent information recorded, a great app for all your records

It says .99 charge. It charged me 6 and on top of that my track buddy that I wanted, wasn’t available after I set everything up. It advertises Hello Kitty but she is not available, instead they have duplicates of others.

Fraudulent company. I realised immediately I had downloaded this app that it wasn’t compatible with my old Apple watch. I deleted the app and emailed the company twice but they still continue to charge and debit my account..initially £6.99 and today £29.99. They now want £89.99 to cancel my subscription that I never started!

Too bad I can’t give it zero stars. This is a scam. It said Freeb download . Then said $0.99. I agreed to the $0.99. When I clicked ok it changed to $6.00 before I could stop the purchase. My credit card was charged $1.99 and $6.09 and they informed me I would be charged another $29.99 in 2 weeks. I emailed to cancel but something tells me this will not be the end of it.

Also, their advertising is false. The Apple watch doesn’t have the capabilities they claim. Lesson learned. I was scammed.