HearingNow Arvostelua 557

Fantastic service from start to finish!
I sent second hand hearing aids, with my NHS audiology test, for reprogramming.
They were returned, cleaned, serviced and programmed to my prescription within a week.
I’m now the owner of excellent aids that cost me a fraction of the price of aids from Boots, Specsavers etc. The customer service from Koroosh was second to none. I’m delighted.

Had completely blocked ears for 2 weeks. Visited local chemist for micro suction twice but unsuccessful and told to continue putting oil in for another week and return for another attempt. Following day, I booked with K.Nejad who removed all the wax from both ears and diagnosed ear infection which had been hidden by wax. Wish I had seen him from the beginning. Very knowledgeable and professional.

5***** customer service. I visited Koorosh for a follow up appointment - he is professional, understanding and was extremely helpful with the issues I had, he recalibrated my hearing aids after the test showed some deterioration and gave some more helpful instructions for the use and care of the aids.

Very helpful and prompt response to a query which showed great knowledge and expertise.

Early days but Great Price, Great Service and Great Product....Been a Good experience so far, arrived in good time and any problems expertly answered. Was a little concerned about dealing with a company not local but look very capable of providing an excellent Back Up service from distance and am looking forward to arranging a trip to the clinic for my complimentary fitting appointment in the near future.......

Visited to get a hearing test and then have my own aids reprogrammed accordingly. Karoosh Nejad is very efficient and clearly knows what he is doing. My hearing aids are now so much better, greatly improved hearing performance and also Bluetooth streaming is now so much better. I wouldn’t hesitate to return if needs be.

We used the Telecare appointment system and found it excellent. All done from the comfort of our own home. Great facility!

Very pleased with my hearing aids. Hearing now gave good advice before purchase and after.

Excellent service - super-quick turn-round - highly recommended...

Time was taken to explain the procedure and advice given on ear health and how to prevent issues recurring. I would absolutely recommend HearingNow Clinic

Living in Saudi Arabia and booked my virtual appointment with Mr.Nejad who listened attentively and helped me chose the best hearing aids for me.
Thank you again!
Will definitely not be my last time dealing with you and will also recommend Hearing Now for family and friends!

I am so pleased that I came across Koorosh and Hearing Now. Initially I was worried to be dealing with a company 180 miles away and only by phone and emails. You hear of so many stories!
I needn’t have been concerned.
Initially I asked Koorosh if he could supply me with a specific product called ReSound that had previously been recommended to me. As soon as Koorosh saw my audiogram he tried explaining to me that ReSound would be the wrong product for my needs. I insisted that those were what I wanted and he duly ordered a set for me.
Now I have to ask myself why did I think that I knew better?
After a week with the ReSounds, I called him and told him I had made a mistake. He was brilliant. He went on to recommended the new Phonak Sphere hearing aids, ordered them and took the ReSounds back.
Luckily, I had a reason to be in London a few weeks later and Koorosh arranged the fitting appointment at his surgery alongside the lovely Crystal Palace track.
On meeting him I could see that my estimation was correct in that he is totally professional, caring and knowledgeable.
The positive reviews are absolutely "the real thing".
The follow up care he has provided is also excellent.
I have no hesitation in recommending Koorosh and Hearing Now to anyone needing hearing care.

Excellent service from this hearing care provider.
I had a pair of Phonak hearing aids I needed reprogramming, and attended for a hearing assessment and check with Mr Nejad. My hearing aids were subsequently adjusted to my hearing test results and the fitting of them checked. All was provided professionally, and with good advice care and attention. I would recommend this service to others

My experience with HearingNow was smooth and reassuring. The staff was knowledgeable and patient, helping me find the right hearing solution without any pressure. The whole process felt comfortable and professional.

Excellent service very through and when a problem was identified a referral was made to my GP with a full report for further investigation.

Said what they will do and did it.
Fantastic to buy from them

Smooth and swift in service; they listen to all you have to say, then action.

Friendly, helpful, highly knowledgeable and professional. I am super happy with my Oticon aids. Good price and excellent service. Highly recommend.

telecare reprogramming support excellent. Effective and always ready to help.

Hearing Now they have been very attentive through the whole process and assisted with the following issue in a very helpful and professional manner. Could not fault them. Their advice all along has been exemplary.

The hearing quality from my Starkey Ai Edge devices is definitely an improvement on my last pair. The flexibility they offer with sound control is useful and the double tap facility works to some degree.
However I would say that the Bluetooth connection is poor. The earphones are no good for streaming music as the sound quality is no good for that. If you’re just listening to voices say radio news then it’s okay. But the connection between iPhone and the devices is weak and you find that even the distance between the pocket and the aids is too great for them not to drop out. Hence I hardly use this option. Secondly voice calls do not work well. The recipient often cannot hear what you are saying. For some reason the relay between phone and caller is not effective. This was a big reason I bought them and now I have this function turned off. I get good quality sound from regular voice calls via the phone speakers so it’s not really a problem.
My last and most major complaint about these hearing aids is that they are very brittle so when the inevitable drop happens be warned that the casing can shatter like an eggshell. This has happened twice to me now and it’s an expensive fix given that the warranty only lasts one year. It’s really astounding that they are not made from shatter proof material as previous in-ear aids that I have owned from Phonak have been.

Staff at Hearing Now have been very helpful in following this problem up with Starkey.