I had a call with a GP less than an hour after requesting it. The Dr was a really lovely man - kind, knowledgeable, thorough, really helpful and a very good listener. I'm not entirely impressed... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Appointment booking process was straight forward clear and concise. Able to select required time. Very impressed with the online GP consultation naturally loads of questions to identify the problem ve... Näytä lisää
Yritys on vastannut
Getting a prompt video/phone call appointment was simple and usually on the same day, sometimes in rare cases it was a next day appointment. The doctors might sometimes run late, but in general the ti... Näytä lisää
Yritys on vastannut
Incredible, no hassle pure joy using them. Didn't have to wait long. i had Dr Luthfunnesa Ahmed she was incredible, caring, she read my history. Gave me incredible advice.
Yrityksen tiedot
Yrityksen kirjoittama
We help people feel better, faster. HealthHero is a clinic in your pocket, giving you direct access to GPs, counsellors, physiotherapists and other health experts, 24/7. We work with businesses, insurers and healthcare systems to make care simple, affordable and accessible to everyone. We connect you to the right expert, first time, every time. No waiting rooms. No paperwork. No unnecessary steps. Healthcare has not changed in a century. People still wait. Doctors drown in admin. We built HealthHero to fix this. Our smart clinician matching uses technology and real clinical expertise to collect your information, match you instantly to the right professional and handle admin in the background - digital when it should be, human where it counts. We are Europe’s largest digital clinic, trusted by the biggest health systems. We cover 30 million lives in 4 countries. Our 4,000 clinicians deliver over 4 million appointments each year, across 12 connected clinics. From GP to ADHD, it is all here. Healthcare made simple for patients, clinicians and businesses.
Yhteystiedot
W1H 6DU, London, Yhdistynyt kuningaskunta
- info@healthhero.com
- healthhero.com
4,8
Erinomainen
862 arvostelua
On vastannut 91 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Really helpful
Really helpful, friendly and easy to fit around work / commitments
5. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HealthHero
Thank you, Sam. We are pleased you found the service helpful, friendly and easy to fit around your work and commitments.
Brilliant service
Brilliant service, professional and sensitive.
12. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HealthHero
Thank you, Meirav. We are delighted to hear you found the service professional and sensitive. Your feedback is greatly appreciated.
First time using this service
First time using this service. Couldn't have been any better. Easy booking system. A prompt same day appointment with a professional advisor that resolved query and ensured continuity of medication. Would highly recommend.
15. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HealthHero
Thank you for your review. We are delighted to hear your first experience was so positive and that the booking process was easy and efficient. It is great to know the advisor was able to resolve your query and support your ongoing care. We appreciate your recommendation.
Easy to use app and same day GP consultation
Easy to use app and booked a GP consultation for the same day. Excellent treatment by the GP and felt confident in the advice given. So reassuring to be able to get an appointment same day as opposed to trying to convince a doctors receptionist that I need an appointment before being told I’d have to phone back in the morning or there are no appointments for the next few weeks etc etc
Well worth the money for the GP consultations alone.
13. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HealthHero
Thank you for your feedback. We are pleased you found the app easy to use and were able to access a same day consultation. It is wonderful to hear you felt confident in the advice given and that the experience was reassuring. We truly appreciate your kind words.
An absolute waste of money.
An absolute waste of money.
My business is paying a fortune for this dire useless service.
Avoid. Save your money.
20. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HealthHero
Thank you for your feedback, Tony. We are sorry to hear that the service did not meet your expectations. This is not the experience we aim to provide. We would like the opportunity to understand more about what went wrong and review this further. Please contact us at patientexperience@healthhero.com so we can look into this for you.
I easily booked an appointment on line…
I easily booked an appointment on line and Sunday was available for appointments. The GP rang on time. He listened, was professional and approachable. He also suggested contacting the Benenden Health Physiotherapist services. I rang them and did an online triage. Red Physiotherapy rang and my first assessment/appointment was booked on the same day, along with two follow up appointments.
The Physiotherapist Yash listens, is very professional and approachable. The treatment and exercises he gave were very effective and a few days later I was pain free and no longer had to take medication.
I cannot recommend them highly enough.
10. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HealthHero
Thank you, Angela. We are delighted to hear how positive your experience was and that both the GP and physiotherapy services worked well for you. It is great to know the support you received was professional, effective and helped you recover quickly. We truly appreciate your recommendation.
A very efficient service
A very efficient service, will certainly use again.
20. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HealthHero
Thank you, Stuart. We are pleased you found the service efficient and that you would use it again.
Accessible and highly professional
I used Health Hero to obtain a fit note when my GP didn't have any telephone appointments available and I was too unwell to leave the house.
The GP I spoke to was very considerate, understanding and professional. They took the time to explain how the fit note was different to an NHS fit note and what the next steps would be if I needed any further time off. They also checked on my wellbeing even though they knew treatment was already in place; they wanted to be sure my treatment was working and I didn't need any additional advice or care, which I really appreciated.
I'll certainly be using Health Hero again if I ever need a GP, I'd even go so far as to say I'd use Health Hero first before going to my NHS GP if appropriate.
11. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HealthHero
Thank you, Chloe. We are delighted to hear the service was accessible when you needed it most and that the GP provided considerate and professional care. It is great to know you felt supported and well informed throughout. We really appreciate your kind feedback.
10 stars if I could!
I absolutely love using your services. It’s very convenient, booking is extremely easy/user friendly, and your clinicians and very professional. I felt heard, and trust the is service. I would recommend to absolutely everyone I know. Thank you so much for a positive experience every time :)
13. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HealthHero
Thank you, Tabitha. We are thrilled to hear how much you value the service and that you have had such positive experiences. It is especially rewarding to know you feel heard and trust the care provided. Thank you for your recommendation.
Good service need to more facilities
Good service need to more facilities, fully Medical and Insurance
19. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HealthHero
Thank you, Kumar. We are pleased you found the service good and appreciate your feedback regarding additional facilities, which we will share with the team.
Vastaus yritykseltä HealthHero
Thank you for your review. We are pleased to hear you found the service excellent.
I was very impressed by this Benenden service
I was very impressed by this service which was provided and handled very well.
10. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HealthHero
Thank you, Sally. We are delighted to hear you were impressed with the service and that it was handled well throughout. Your feedback is much appreciated.
Benenden efficient end to end service
I had an extremely positive experience with the end to end service, I.e. booking an online appt, having an online appt, receiving advice which I acted upon. The result was an injury sustained on Sunday, referral advice on Monday from Benenden, went to walk in clinic same day as per advice, seen by triage nurse, had an xray, wrist break confirmed, appt with orthopaedic surgery on Tuesday resulting in wrist in a cast. I was so impressed and pleased for the treatment I received at each stage. Thank you.
10. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HealthHero
Thank you, Gloria. We are delighted to hear how positive your experience was from start to finish and that the service supported you at each stage of your care. It is great to know the advice you received helped you access the right treatment so quickly. We wish you a smooth recovery and thank you for your kind feedback.
Highly recommendable
Highly recommendable. Putting an inquiry in within a day maybe two it was already set up to start my counselling lady I have is exceptional very easy to talk to doesn’t make me feel stupid in any form which is very important for me and actually gives you or makes you think how to deal with situations
14. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HealthHero
Thank you for your feedback. We are very pleased to hear your counselling experience has been so positive and that you feel comfortable and supported. It is wonderful to know the sessions are helping you manage situations and feel at ease. We appreciate your recommendation.
Vastaus yritykseltä HealthHero
Thank you for your review. We are pleased you found the service quick and easy to book.
The service is there when you need it…
The service is there when you need it in all emergencies.
10. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HealthHero
Thank you, David. We are pleased to hear the service was there for you when you needed it most and provided support at the right time.
Easy quick and great service to get…
Easy quick and great service to get prescription for my son.
11. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HealthHero
Thank you, Aqsa. We are glad you found the service quick and easy to use, and that you were able to get the prescription your son needed without delay.
So helpful and valuable to get to speak…
So helpful and valuable to get to speak to a GP within 24 hours in these times when so difficult to get to speak to GP in less than 4 weeks. 🙏Thank you Benenden
1. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HealthHero
Thank you for your kind feedback. We are pleased you were able to speak to a GP within twenty four hours and that the service was helpful during a time when access can be challenging. We truly appreciate your comments.
Remote Clinician Appointment
Efficient , quick service- highly recommend
9. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HealthHero
Thank you, Graham. We are glad you found the service efficient and quick, and we appreciate your recommendation.
Really easy to book a consultation
Really easy to book a consultation. Phone call for consultation spot on time and e-prescription came though almost immediately after the call had finished. Perfect 🤩
8. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HealthHero
Thank you, Sarah. We are delighted to hear the booking process was easy, the call was on time and that your prescription was provided so quickly. It is great to know the service worked so smoothly for you.
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