Hidden Disabilities Sunflower Arvostelua 

I ordered from Hidden Disabilities and my order was delayed due to the Canada Post strike. My sister had ordered as well but before my order and she had no troubles with receiving her order. We have HD sunflowers in our family and grateful for the selection they have. And our family is pleased that Hidden Disabilities has these wonderful items. Thank you Hidden Disabilities.

Friendly support, easy to access support from Rebecca today helping me with a mix up with my order. Quick, straight forward and sorted without stress.

Customer service is amazing. I made an error with my order & they dealt with it immediately & helped me reorder. The lanyard is perfect for my mum who is losing her vision.

Brilliant customer service. I emailed a question and they replied really quickly and were so kind and helpful. Wouldn't hesitate to order with them again.

Very happy to wear this during rehersals and travelling to and from performances. There was a delay in delivery information, but once I explained this to the team, they were very helpful and found the tracking link, so it was all sorted.

Matt

#Actor
#ActuallyAutistic
#RepresentationMatters

Meget hurtig levering, og fin kuffert rem.

Took one full month for the delivery to arrive. I triggered a PayPal refund and then reverted it when the package finally arrived....

Be warned, they have serious issues with their supply chain but I wouldn't call it a scam as others have been saying.

bit of miscommunication with the delivery company but it all went very well with rebecca’s help! i definently recommend this!

Two weeks since I ordered and I have not received anything and no notification about a package. I think it might be a scam.

Excellent service and customer care. Thank you!

Ordered the lanyard, following the diagnosis the previous morning as we are going on holiday soon. Asked how long the dispatch would normally be and was told it was being dispatched this morning, fantastic service. Would highly recommend.

Amazing experience.
when the German mail lost my package I reached out to customer support, and had one of the nicest, quickest, and most helpful interaction. my order was re-sent within no-time and soon arrived. I rarely had such a 'humanly' interaction with customer support, it felt like they really cared about my individual situation and wishes. I was helped by Rebecca, specifically.
the quality of the products is really good.
10/10, wonderful organization and people.

Very quick and helpful advice given
Resulted in me getting my lanyard

Rebecca has been fast and efficient when communicating; yet she was still extremely friendly, helpful and understanding.
She is a great representative for the Hidden Disabilities Sunflower Scheme, and I will definitely recommend the scheme because of this experience.
The products will be truly beneficial to everyday life; thank you again so much!

Ordered from this company and nothing arrived after almost 2 weeks. Went to mail the company and getting an automatic response that they will look into it. After that no response. After numerous attempts to get a hold of a normal human being they said my order wasn't even shipped and they don't know why. They promised me my money back so i hope they will. If i didn't ask anything i just wouldn't get anything.

Sent my address wrong and Rebecca changed address and I got it 3 days later

I really needed the sunflower card and lanyard to go to an exhibition, as I had problems before with rude officials thinking I was just trying to queue jump and made me feel dreadful.
I followed a link from an official site to hidden disabilites. It took me ages to do all the required things and upload a photo. Expected the card over a week ago, when I went onto the website to check where it was to find the company had just refunded me (or so it says) no communication. Very unprofessional and disappointing

Really happy with the service, was worried after looking at the reviews here which is why I didn’t place my order for a very long time but living with a rare muscle weakness illness I needed my personalised hidden disability card which only they provided and off I went and placed my order , order was here within a week, only downside is there was no update regards to the order only had an confirmation , there was no update of when it was shipped and when you put the letters in the card thing it keeps on changing them to lower case so basically my first name was lower case and so was my surname which ideally I would like my first letter of my surname and first name be capital and it was the same with the emergency contact details other than that I’m happy with the purchase

Ordered in September 2022, waited the 10 working days before contacting (as advised by their website) and have been following up since October to promises of it being resent. Lanyard not received and they are ignoring email requests for refund.