Hawk & Bull Arvostelua 540

The jacket arrived in good time and was well presented. However we were under the assumption that the jacket would be made in the UK. It was in fact made in Pakistan and the free delivery was a problem once it reached England. We were contacted to pay customs clearance and delivery. Felt very scam like. Would not order again. The jacket itself we were pleased with but not the overall experience.

Disappointed. A scam. The coat was really thin and low quality. You get a cheap low quality coat for such an expensive price. The moment I received it I knew I was scammed because it was a lot lighter than my other coats. They also make you think it was made in the UK when it’s actually made in a cheap factory in Pakistan where all the other quick and cheap fashions like Primark are probably produced. Do not buy this scam.

I was very happy to finally receive my purchase from Hawk & Bull. I was pleasantly surprised at how well packaged and beautifully presented it was. The jacket was well made and of excellent quality. I’m really happy with my purchase.

I had initially misunderstood that although I had ordered a standard size, my order was being made from scratch. This increased the time I had to wait to receive my purchase. The timeframe indicated on the website is a little bit misleading. I purchased my order on the 19th of January and received it on the 10th of February.

That said, Ahmed in customer care was very courteous and kept me up to date with the process. I was dreading a situation where I might have to return the jacket after waiting so long, however, I was very pleased with the purchase and would happily use Hawk & Bull again knowing what to expect next time.

The initially quoted delivery time wasn't met but my emails were replied to and the newly quoted delivery time was met. When I received my coat it met all my expectations- the packaging, fabric/material, cut and overall finish are all of high quality and, most importantly, the coat fits me. So, overall I'm very happy with my purchase, and will keep Hawk & Bull on my watch list.

I ordered an overcoat from this company. They were careful to double-check my measurements so that the garment was not just "off the peg" but effectively made to measure. Communication from Ahmed in customer services was excellent and the coat was of very good quality and an excellent fit.

First rate product, high quality firm. Ordered a jacket and received it a few weeks later. High quality and as expected and tailored to my size. I was kept aware of each stage of the process with good feedback along the way. Their products are made overseas, in Pakistan which is fine, because they keep costs in check. Will definitely use them again.

Poor experience. Ordered a standard size jacket and was asked when the jacket was required. Told them the day. Was then asked for all my measurements. Told them again it was a standard size. Never told at any point that they could not meet the time frame (20 days).
Have chased but to no avail.

Easy to order
Any questions I had on sizes/measurements were answered quickly and very helpfully.
I was kept informed at all timesof progress in producing the jacket and on the delivery passage.
Delighted with the quality
Once again a very happy customer.

The quality-
The coat is very good, the sleeves were slightly too long, however the material, the lining the fit, without me providing the measurements was/is excellent.

Delivery-
Package was delivered as promised by courier, it was boxed and wrapped and weatherproofed as good a quality as I could have asked for.
Very well done.

Customer service-
Was ok, i firstly had to check spam folder for correspondence, H&B should be aware.
I had heard nothing after a few days, I emailed and Ahmed replied that I would be notified of shipping, when the coat was ready.
I received the shipping details an hour after the coat arrived.

Summary-
I would 100% and will buy from H&B again, but I know would have to ask customer service more than once for follow up information.

The jacket I ordered is great quality and fits really well, I am very pleased with my purchase. After the initial payment didn’t go through, Ahmed was extremely helpful and understanding, I still received the product and was able to pay at my convenience. The customer service I received was amazing.

ordered 2 jackets as wanted to see which would fit my husband best, received an email in my junk folder from 'Ahmed' asking for tailoring measurements and a line that said refunds wouldn't be given if there was a size related issue. Cancelled both jackets as it seemed very confusing and not legitimate at all. They deducted a payment fee of £28 which wasn't listed on the website or as part of the refund policy. Asked them to confirm in writing why they were deducting it as I was planning on escalating to my card issuer, I got a 'goodwill refund' straight away - not very trustworthy

I didn’t order in the end as I decided the jacket wasn’t for me. Ahmed was super helpful though, and processed the refund without a quibble. I won’t hesitate in purchasing from Hawk and Bull in future.

I had trouble with my initial order processing due to my bank. Hawk and Bull responded promptly to my inquiry and were EXTREMELY detailed in their response and very professional. I appreciated the time they took and verifying if I wanted to proceed since it would be a delayed Christmas present at the time.
It was WELL WORTH THE WAIT. My boyfriends jacket is incredibly well made and absolutely gorgeous. And the sizing is on point ! Truly worth the money and I will be shopping here again!

Quality products, the best leather I've ever had. Helpful folk also re updates, satisfaction 👌. Recommended highly.
Sean Stephens 😎

I do leatherworking as a side hobby so I can speak with some authority on the matter. This Maveric Jacket is NOT what they are advertising. I would not be surprised if they stole the image and made their own because the cuts are all wrong. The presentation was good and so was customer service, but the moment you say the word refund, they ghosted me. Cool, so you won't stand by your product or even discuss with me what may be the issue. Maybe I don't understand something about the product. Okay, help me understand then. Nope, none of that. I get this boxy shapeless jacket meant for a guy with a belly far larger than my own and you say nothing. My advice? Buy Lucky's Brand leatherjacket. Mine is a decade old and has looked great the whole time. Had to stretch it though because I put on good weight. This Maveric is a huge ugly disappointment. I waited a while for a review to give them the benefit of the doubt. Nothing? Here we are now. Don't buy Hawk and Bull.

Really nice quality Coat and great Customer service, highly recommend

Excellent communication, quick delivery and superbly tailored coat.

From start to finish this was a great customer experience. I placed my order for an aviator jacket and received a follow up email asking me for some measurements. I made an error and H&B tailors picked up on this and made contact and asked me to confirm some specific measurements - I’m extremely grateful for their attention to detail. Delivery took a couple of weeks: it was Christmas and we had my measuring mistake - but tracking and delivery were spot on and I was really happy with my jacket: fits perfectly. I will definitely being going back to this company for any future jackets/ coats. A truly 5 star experience. Thank you!

I am writing this review honestly and without any hesitation. Hawk &Bull i order a red leather jacketbefore christmas and within a few days of my order Ahmed from customers servicd sent me an email requesting my measurements for the jacket to be made to my size properly. He sent all the proper details on how to do it and took a lot of time to send pictures of how to do it. I found this exstemely very helpful. When my jacket arrived. I was astonished of the quality of the craftsmenship and the quality of my jacket. The packaging was quality and also they gave me a jacket cover to prserve its quality. Im was extemely impressed and so happy with all the service i got from Hawk and Bull..from the customer service and the tailors it has been 1st class all the way. I recommend anyone to please check out there website look at all what they offer in the products im sure 100 percent you be happy once you recieve you order. Thanks to all the staff and owners of the company for the quality of work and service you provided. Im sure i come back to you for more orders soon. Henry mclaren (a very happy customer)