DO NOT ORDWR FROM THIS COMPANY! I ordered in early February and haven’t got anything. I’ve emIl several times with no response. The website is now down and so was the instagram. I looked up their name... Näytä lisää
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Delivery took longer than expected however they did send a discount code to apologise without even asking so fantastic customer service. One of the book boxes wasn’t quite stuck down properly so ended... Näytä lisää
Complete Scam!! Placed a order in December, the girl running it did not make my item, did not post my item, doesn’t reply to emails, Facebook or Instagram. But while ignoring customers she continues t... Näytä lisää
No communication back ordered 7th January doesn’t answer emails or Instagram but can put stories on Instagram saying books take 4-5 weeks stop asking after a week. The majority of people are sending m... Näytä lisää
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Beautiful prints
I was skeptical about ordering after reading the reviews on here but decided to do it anyway. My order took 2 weeks to be dispatched but it arrived shortly after. Very happy with my prints - fab quality and definitely worth the money. Haus of Coco is NOT a scam - just be prepared to wait for your order. Would buy again.
REPORT - SCAM
Either a scam or picks & chooses who she sends orders to. Ignores all emails & direct messages. I wish people would come here before ordering so they know to go to somewhere more reliable. REPORT to your bank if you don’t receive your order
Very disappointed
Very disappointed. £8 each for an A5 size piece of card! Very expensive for the quality received as images only printed of craft card
Ordered over a month ago & still nothing has arrived!!
Ordered over a month ago money has been taken and nothing has arrived. Ive email twice, DM’d a few times and put comments on insta and all ignored. I wish i read the reviews before ordering as it looks like I’m one of many. I’ll be contacting my bank to make a fraud claim.
Don’t bother ordering
Don’t bother ordering, waited 3 weeks to receive my order, there is no warning of lead times on orders so wouldn’t expect to take this long without being pre warned, sent two emails with query about order but no one ever responded, then when received order one of the prints is not the one I ordered, honestly don’t bother, go use a decent company like desenio
AVOID ignores all messages and emails…
AVOID ignores all messages and emails but still posts 🙄 the ‘reviews’ she posts must be paid ???
Definitely recommend
I ordered a few prints and they came on time and just like what I ordered, highly recommend.
No communication at all
No communication at all, prints didn’t arrive within 7-10 working days, left bad comments on Instagram which prompted a reply saying my order is out for delivery, 2 out of the 3 items I ordered arrived and now messages going unanswered again, there’s lots of similar print places out there now so I’d use one with better reviews.
Wish I could give it no stars
Wish I could give it no stars, terrible customer service been waiting nearly a month for some prints and still no sign. Please do avoid !!!
I ordered 6prints and phone case
I ordered 6prints and phone case , so pleased with quality and service definitely recommend Hausofcoco.com thank you.
The most amazing business for prints…
The most amazing business for prints and phone cases! The quality is amazing and so is the customer service.
Absolutely amazing service and lovely…
Absolutely amazing service and lovely person!! Fast delivery especially for around Christmas time. Bought around 13 and each one is unreal, will definitely be buying more💖💖
Ordered a print
Ordered a print. Never received. Tried to contact however no contact details on the website. Tried DM on Instagram again no reply. Taking the matter further as a matter of urgency, Please do NOT order from this site.
FANTASTIC
This company sent me my items around 3 days late but that’s ok! Even got a free A3 print from them high quality and thick prints not thing wrong paid £6 per print and can’t complain
WARNING
WARNING. Be very careful ordering from this website. I ordered items on 19 Dec, received a message to say:
Hey Deborah, your order is currently being processed. Please allow 5-9 working days to receive your order (I'm a one-mum-team here working alone!). You will receive an email with your Royal Mail Tracking number once your order has been dispatched. Please bare in mind there may be some delays due to Covid but I am working as hards as I can to get your order posted out to you safely :) Thank you so much for your support; it really does mean the world! Please note that this inbox is not monitored so please don’t reply to this email. If you have any order queries please contact me.
Lauren has not answered any of my emails. Customer Service is appalling.
Avoid and save your money
Please avoid! Will take your money and not respond to your emails. Not sure how I am going to get my money back. Not the only person this has happened to looking at their social media page.
SCAM!
Never received my order. Owner will not respond to several emails nor DMs on Instagram, however, updates their story on Instagram. Terrible service! I believe this is a scam. Lots of other customers have had the same experience on her Instagram page. AVOID and do not waste your money.
Potential scam or orders are from China
Ordered here after spotting their 40% off sale and still haven't received my order after 2 weeks.
Looking at her Insta account, many more people are in the same situation.
The owner (Lauren) blames her child for slowing down her orders, but still continues to run the sale and advertise through stories, so I'm wondering if I've been scammed :(
Please be careful!
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