Just wanted to give a shout out to Steven in Tralee who gave me the best customer service I’ve ever had from a chain store. Steven couldn’t have done enough to help with order a laptop, and... Näytä lisää
Yritys on vastannut
Unit 8A, Manor West Retail Park, Tralee, V92 FP94 Tralee, Kerry, IE
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Just wanted to give a shout out to Steven in Tralee who gave me the best customer service I’ve ever had from a chain store. Steven couldn’t have done enough to help with order a laptop, and... Näytä lisää
Yritys on vastannut
I had cause to visit the Tralee Harvey Norman at the weekend. I had purchased a new printer online and as soon as I opened the box I realised I had not ordered the correct item. I took it to the Trale... Näytä lisää
Yritys on vastannut
Good morning, I made a purchase online a few days ago and paid for it when I got the click and collect notification it said Tralee Co Kerry I meant to put the Limerick store in for collection I’ve be... Näytä lisää
Yritys on vastannut
I could not recommend Harvey Norman Tralee highly enough, we bought all our appliances for new kitchen and had to replace our fridge, we dealt with Tina and had exceptional service from her throughout... Näytä lisää
Yritys on vastannut
Yrityksen kirjoittama

Yrityksen kirjoittama

Unit 8A, Manor West Retail Park, Tralee, V92 FP94, Tralee, Kerry, Irlanti
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Fabulous service quick delivery and excellent product. Thank you

Vastaus yritykseltä Harvey Norman Ireland - Tralee
Very happy with my purchase in Harvey Norman Tralee.Staff were very good and helpful .

Vastaus yritykseltä Harvey Norman Ireland - Tralee
I would like to commend staff member Tina on the excellent support she provides to customers. Her knowledge of the products on the shop floor is second to none. She provided me with advice to fix my washing machine that saved me the fee of calling out a service man. She suggested a potential blocked filter & was able to advise me where to access it and how to clear it. It worked a treat and saved me ££. Thank you Tina!

Vastaus yritykseltä Harvey Norman Ireland - Tralee
Ease of use on the website, surprisingly large range of items for sale online that I never saw in store & so far great communication 😃

Vastaus yritykseltä Harvey Norman Ireland - Tralee

Vastaus yritykseltä Harvey Norman Ireland - Tralee
Huge appreciation and praise for Darragh in your photo counter in Tralee. On a very sad for me he helped me to connect, sort, size and printing photos that I needed for a funeral mass. I could not speak through my tears and grief and he never asked but managed to communicate with me got my job done, whilst attending to 3 other customers in the 20 minutes I was there. His customer service etiquette is outstanding. He is a true professional and deserves acknowledgment and recognition for doing such an exceptional job and taking pride in his work. He is a true brand ambassador for your store. His professionalism, kindness and support will not be forgotten and sets the bar for all Harvey Norman employees. Thank you Darragh.

Vastaus yritykseltä Harvey Norman Ireland - Tralee

Vastaus yritykseltä Harvey Norman Ireland - Tralee
Came in on a Sunday as I work late all week so was my opportunity to collect the item. Got there and was told they had 3 in the back and they would get it if we waited. I had a 4 yr old with me and we waited 30-40 minutes to only have them come and tell us the item was on a high shelf and we would have to come back another day. Very disappointing after waiting around all day. I explained my partner would have to get it the next day. He went in and they asked him for my id which he obviously didn’t have. They went back and forth could they give it to him or not despite him having the email confirmation and eventually gave it to him but overall not great experience

Vastaus yritykseltä Harvey Norman Ireland - Tralee
The delivery time was brilliant!, I ordered it on Sunday and it was here on Tuesday

Vastaus yritykseltä Harvey Norman Ireland - Tralee
Pure rudeness at the till, chewing gum and ignorant, having a shouting conversation with a colleague while serving ... at least their products aren't exclusive, good if you want a bit of rudeness in your day

Vastaus yritykseltä Harvey Norman Ireland - Tralee
Great service it was at my door the day after I ordered

Vastaus yritykseltä Harvey Norman Ireland - Tralee
You did not complete my order. You sent a screen protector without the wipes cloth and alcohol cleaner how did you expect me to install it without all that?

Vastaus yritykseltä Harvey Norman Ireland - Tralee
I liked the service andcompetence of the sellers and the comfortable atmosphere in the store.

Vastaus yritykseltä Harvey Norman Ireland - Tralee
I got wonderful Customer Service & Great advice on choosing my Music BT speaker. I was so happy with my purchase of a JBL Charge 5 BT Speaker. Excellent service as I had no idea what kind of system I needed.
Thank you again. Rosalyn

Vastaus yritykseltä Harvey Norman Ireland - Tralee
Bought a product on line .Gave instructions about Delivery. THEY WERE Followed to the letter..very happy with the product. Will use this service again

Vastaus yritykseltä Harvey Norman Ireland - Tralee
Serious delivery issues was almost a month wait.
When it did arrive it was a used/ damaged item
Some staff were almost rude on trying to resolve issues.
Never going back

Vastaus yritykseltä Harvey Norman Ireland - Tralee
I purchased a keyboard online as a gift. The delivery was speedy and efficient but when i received it i was told it was not compatible with the persons computer so i went about returning it. There was not a huge amount of info on how to return things that were bought online, therefore, I had to email them. I was told bring it to a store near you for it to be inspected to see if the packaging was opened(which it wasn’t). The closest store to me is an hour away which was why I bought online in the first place. When I got to the store I waited at least 20 minutes for it to be inspected and then the return itself took another 10 to 15 minutes. I will not be purchasing again from Harvey Norman as it wasted a lot of my day and ended up being the least efficient purchase/return I’ve ever had to do.

Vastaus yritykseltä Harvey Norman Ireland - Tralee
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