They don’t even deserve a 1 star, very bad quality, size is absolutely not right, i wear small and it’s not even close. The shipping took too long and there is no return service offered in Dubai, yo... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Harper Heights is a scam. (the website is very slick) The company claims to have a location is Dover, but the address is on closer examination a local car MOT center, the two pair of Oxford Royal Bro... Näytä lisää
Yritys on vastannut
Depuis le 23 janvier, j'ai commandé deux paires de chaussures qui ont été débité de suite sur mon compte mais, jusqu'à ce jour je n'ai toujours reçu de mail de confirmation et de suivi de commande... Näytä lisää
I can only confirm what most users are writing here: The very elegant "Oxford Royal Brogue" shoes I ordered are in fact nothing but industrial cheap rubbish. And even though they claimed to be my size... Näytä lisää
1,7
Huono
41 arvostelua
On vastannut 24 %: iin saamistaan huonoista arvosteluista
Vastaaminen kestää yleensä yli kuukauden
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
***BUYER BEWARE*** They sell extremely cheap products and don't package them up well at all!!!
★☆☆☆☆ BUYER BEWARE – Harper Heights Apparel
I ordered what were advertised as luxury black leather shoes with red bottoms (size 12) for $69. The pictures looked sharp, so I took the plunge.
Two weeks later, the shoes arrived — not in a shoebox, but stuffed into a plastic bag. That was the first red flag. When I tried them on, they didn’t even come close to fitting. The sizing was off by about two full sizes.
I contacted Harper Heights for a refund. Their response? They don’t cover return shipping. If I wanted my money back, I had to ship them to the UK at my own cost — about $50 at the post office. That means even if I returned them, I’d lose most of my money with no guarantee I’d actually get a refund.
As a senior, I’m not about to ruin my feet forcing myself into shoes that don’t fit. Instead, I’m stuck with a pair of useless shoes and $69 gone. The whole experience feels like a scam wrapped in “luxury branding.”
Bottom line: Their products are cheap knockoffs dressed up to look high-end. Their customer service is classless, and the return policy makes it nearly impossible to get your money back. Don’t make the same mistake I did — spend your money with a reputable company.
27. syyskuuta 2025
Oma-aloitteinen arvostelu
Harper Heights is marketing quality…
Harper Heights is marketing quality leather jackets but ships you cheap plastic ones. The jacket I ordered is not even close to the one on the website. The zippered pockets are on different angles from the website, there are no elbow patches, there is no button on the neck and there are no buckles on the back at the bottom
13. syyskuuta 2025
Oma-aloitteinen arvostelu
Product were not as advertised
Harper Heights is a scam. (the website is very slick)
The company claims to have a location is Dover, but the address is on closer examination a local car MOT center, the two pair of Oxford Royal Brogue's I ordered, where shipped out of China and when they arrived, not made of luxurious leather with a signature red leather sol and metal toe cap, but rather smelly rubber. the phone number listed is out of service..,, hopefully Paypal will help resolve this situation
18. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Harper Heights
Hi, thank you for taking the time to share this feedback. We are sorry to read about your experience and we take concerns about product description accuracy and contact accessibility very seriously. Transparency about our listings and our communication channels is important to us, and we want to review the details you raised in full. For privacy and security reasons we cannot discuss order specifics on this platform. Please email support@harper-heights.com
with your order number, a brief summary of the issue, and any photos that illustrate the differences you observed. Our team will review your message carefully and respond by email.
Harper Heights Customer Care
Ordered 3 LaBubu dolls received 3 fake…
Ordered 3 LaBubu dolls received 3 fake Labubu dolls. Took 20 days before they arrived.
14. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Harper Heights
Hi, we are sorry for the disappointment you describe and for the delivery time you experienced. We take product integrity and accurate representation seriously, and we would like to examine your case in detail so we can verify the items against our records. Trustpilot is a public channel, so we cannot access order information here. Please contact us at support@harper-heights.com
with your order number, the delivery date, and clear photos of the items and packaging. This will allow our team to assess the matter properly and continue the conversation by email.
Harper Heights Customer Care
Soldier Garden gnomes scam
Got properly scammed buying the "Soldier Garden gnomes 2+1" package. Received them today and they measure roughly 2" in size. Looking at the pictures, they do look full-size but are the size of Happy Meal toys irl.
28. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Harper Heights
Hi, thank you for sharing your experience. We are sorry to read that the items you received did not match the size you expected. We take product representation and dimension accuracy seriously and we want to review this in detail. For privacy and security, we cannot discuss order specifics here. Please email support@harper-heights.com
with your order number, photos of the gnomes next to a ruler or measuring tape, and a screenshot of the product page you ordered from. Our team will examine the information carefully and continue the conversation by email.
Harper Heights Customer Care
***DO NOT PURCHASE FOR HARPER…
***DO NOT PURCHASE FROM HARPER HEIGHTS***
This is a Chinese company using tactics to scam customers! Be aware, the products that they post on their website looks very nice until you actually receive the product and start wondering if you purchased the product that you selected. The quality is very poor and in my case the shoe size purchased though stamped size 48, this turned out to be a size 43. There is no way to return it because it first of all took a month to arrive in the US and you cannot request to return and expect them to send you what you have bought because the whole thing is a scam!!!! Do NOT PURCHASE FROM "HARPER HEIGHTS"
19. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Harper Heights
Hi, we are sorry for the experience you describe regarding sizing, quality, and delivery time. We take concerns about accurate product information, sizing charts, and shipping timelines very seriously, and we would like to review your order history and the item you received. Since Trustpilot is a public forum, we cannot access account details here. Please contact us at support@harper-heights.com
with your order number, the delivery date, and clear photos of the shoes including the size stamp and packaging label, along with a brief summary of what differs from the listing. Our customer care team will assess the details and follow up by email.
Harper Heights Customer Care
This website is 100% real
This website is 100% real. It isn't a scam. They are obviously disgruntled customers. I bought the Madison backpack purse. It came with the chemical smell of the package like most things do. One day later the smell disappeared and my bag smelled like the leather it was made with. It's a perfect backpack purse I absolutely love it. The customer service was outstanding. When I contacted the company for a question a couple times because these reviews kinda worried me they got back to me within a day. The shipping was good. Arrived on time and delivered at the door. I was able to track it all the way here I'm very pleased!
14. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Harper Heights
Hi, thank you for the detailed review and for choosing the Madison backpack purse. We are pleased to hear the product met your expectations and that our team responded quickly to your questions. Your note about the initial packaging odor and the tracking experience is helpful and will be shared with our logistics partners. If you ever need assistance or wish to share additional feedback, please contact us at support@harper-heights.com
with your order number so we can assist promptly. We appreciate your trust and look forward to serving you again.
Harper Heights Customer Care
I wish I seen these reviews sooner
I wish I seen these reviews sooner.
Crap service. Manufacturer sent the wrong size shoes. If I want the correct size, I have to pay to return the wrong order to Belgium from U.S. I also highly recommend against using the SHOP app. It is worthless. Horrible tracking and status of order. Item was delivered weeks later and SHOP tracking does not work. Tracking numbers were incorrect also.
9. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Harper Heights
Hi, thank you for taking the time to write. We are sorry for the experience you describe regarding sizing, international returns from the US to Belgium, delivery time, and tracking information. We take these issues seriously and would like to review the shipment data, the size selected at checkout, and the carrier scans to understand what occurred. For privacy and security reasons we cannot discuss order specifics on this platform. Please email support@harper-heights.com
with your order number, the tracking code you received, and clear photos of the item and packaging label, along with a brief summary of the discrepancy. Our team will examine the details and continue the conversation by email.
Harper Heights Customer Care
Not fit for purpose.
Bought a watch from this company. It is of worthless quality. Stopped working after 3-4 months and actually started running backwards. The item is simply not fit for purpose. Customer service suggested i take it to a repair shop (at my expense.) They refuse to honour the statuatory 2 year guarantee on all goods sold within the EU. Avoid like the plague.
1. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Harper Heights
Hi, thank you for bringing this to our attention. We are sorry for the issue you describe with the watch and for the frustration this has caused. We take product reliability and compliance with applicable warranty obligations seriously, and we want to review your case in detail. For privacy and security we cannot discuss order specifics on this platform. Please email support@harper-heights.com
with your order number, purchase date, any serial or model information, and photos or a short video that shows the fault, along with any prior correspondence. Our team will examine the details carefully and continue the conversation by email.
Harper Heights Customer Care
Terrible service
Terrible service. Ordered a branded shirt and it came unbranded. They initially expected me to return it at my expense! Now, nearly four months later, I still haven't had a replacement shirt or my money back. I just get bland, irritating replies (from a bot?).
Avoid this company at all costs.
15. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Harper Heights
Hi, we are sorry to read about your experience with the shirt and the communication you describe. We take concerns about product branding and response quality seriously. For privacy we cannot discuss order specifics here. Please email support@harper-heights.com
with your order number and a brief summary of the issue so our team can review the details directly by email.
Harper Heights Customer Care
this place is a scam
this place is a scam - dont fall for it. You will not even get an email confirming your order, and there is no way to reach them over their alleged 800 number!
26. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Harper Heights
Hi, we are sorry for the frustration regarding order confirmation and phone contact. We want to look into this for you, but we cannot access account information on this platform. Please contact us at support@harper-heights.com
with your full name, order number, and the email used at checkout so we can assist by email.
Harper Heights Customer Care
Scam for sure
Scam for sure. My partner ordered a pair of dressshoes (discounted price was $99) which were described as genuine leather. As soon as we opened up a dodgy looking parcel (no shoebox at all), the smell of the synthtic material permeated the room.
We asked for a return, and they say we can return them at our own cost, which the post office told us the price to be $49 to return them to Belgium (the address they gave us to return them).
Never buy anything from this site.
2. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Harper Heights
Hi, we are sorry for the disappointment with the shoes and the concerns you raised about materials and returns. We would like to review the details, yet we cannot discuss order information publicly. Please email support@harper-heights.com
with your order number, photos of the item and packaging label, and a short description of the differences you observed. We will continue the conversation by email.
Harper Heights Customer Care
det er plat og svindel det hele…
det er plat og svindel det hele .............
hold jer langt væk !!!!
de leverer ikke de varer du tror du har købt
de er utroligt høflige men du bliver snydt så vandet driver af dig
27. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Harper Heights
Hej, vi er kede af at høre om din oplevelse. Af hensyn til privatliv kan vi ikke behandle ordreoplysninger her. Skriv venligst til support@harper-heights.com
med dit ordrenummer og en kort beskrivelse, så følger vi op via mail.
Harper Heights Customer Care
This is a SCAM operation
This is a SCAM operation, actually thieves. Ordered and paid for a watch and after 22 days of enquiries re email as to obtaining despatch details and stupid excuses they have blocked my emails!!!!!!!!!
How companies like this are allowed to operate is beyond me.DO NOT ATTEMPT TO PURCHASE FROM HARPER HIGHTS EVER.
16. helmikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Harper Heights
Hi, we are sorry for the delay and the communication issues you describe. We cannot access your order from Trustpilot, so please email support@harper-heights.com
with your order number and the email used at checkout. Our team will respond by email.
Harper Heights Customer Care
Horrible company
Horrible company! DO NOT ORDER FROM THEM. If you order something that doesn’t fit you have to send the return to Belgium which costs you around $200. Bought pants that cost $65 so I am not going to pay to ship back because I will lose money. What a scam!!! No one should buy from this company! Out $65- so dishonest!
31. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Harper Heights
Hi, we are sorry for the experience you describe regarding returns and shipping costs. We would like to review your case in detail, but we cannot discuss account information in a public forum. Please contact us at support@harper-heights.com
with your order number and a short summary of the issue so we can respond by email.
Harper Heights Customer Care
Product not true to description and…
Product not true to description and when I wanted to return the item they expected me to pay the shipping back
Shipping was more than product.
Very poor customer service
14. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Harper Heights
Hi, we are sorry to hear the item did not match the description and for the concerns about return shipping. To review this properly, please email support@harper-heights.com
with your order number and clear photos that show the difference from the product listing. We will continue the discussion by email.
Harper Heights Customer Care
N'achetrez rien chez eux
Achat d'un sweat shirt de marque Callaway mais à l'arrivée pas de marque, les étiquettes sont toutes coupées. Rien de ce qui avait été commandé. Nul
20. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Harper Heights
Bonjour, nous sommes désolés pour votre expérience concernant le sweat de marque et les étiquettes. Pour des raisons de confidentialité, nous ne pouvons pas traiter votre commande ici. Merci d’écrire à support@harper-heights.com
avec votre numéro de commande et des photos de l’article et des étiquettes, afin que nous puissions vous répondre par email.
Harper Heights Customer Care
Undgå det firma
Undgå det firma. De annoncerer med varer, de ikke har, de sender den forkerte. De giver store løfter og opfylder dem aldrig. Virksomheden hæver penge med det samme, og leveringstiden er uacceptabel lang. Svigagtigt og umoralsk selskab, jeg anbefaler ikke samarbejde.
20. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Harper Heights
Hej, vi beklager den oplevelse du beskriver med levering, vareafstemning og kommunikation. Vi kan ikke håndtere ordrespecifikke oplysninger her. Send venligst en mail til support@harper-heights.com
med dit ordrenummer, en kort beskrivelse og eventuelle trackingoplysninger, så følger vi op via mail.
Harper Heights Customer Care
Denne shop er fake
Denne shop er fake. De laver ikke Callaway tøj som de ellers viser på siden. Det du modtager er en kopi - uden logo. Det ligner mere at det er Temu der ligger bag shoppen. Tøjet sendes fra Hong Kong.
11. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Harper Heights
Hej, vi er kede af at høre din vurdering af butikken og produktet. Af hensyn til privatliv kan vi ikke dele ordredetaljer her. Kontakt os venligst på support@harper-heights.com
med ordrenummer, fotos af varen og emballagen samt et skærmbillede af produktsiden, så vender vi tilbage på mail.
Harper Heights Customer Care
Fake shop
Fake shop, propably only delivers rags to avoid paying back
3. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Harper Heights
Hi, we are sorry to hear this feedback. We cannot access order information on Trustpilot. Please email support@harper-heights.com
with your order number and details so our team can respond by email.
Harper Heights Customer Care
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