Placed an order which never arrived. Company never responded to messages or phone calls. Fortunately ebay recompensed me. Do not use!
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Although the wrong design was initially sent to me, when I queried this Harold Hawkins couldn't have been more coioperative and searched their stock for the design I had ordered. I wasn't kept waiting... Näytä lisää
DON'T BUY FROM THESE PEOPLE - order via ebay from march still only half fulfilled despite reporting to ebay (who ignore me constantly) and despite sending multiple messages and emails to this company.... Näytä lisää
We ordered the rolling board and pin set and were extremely satisfied with the service. A note on the packing too - the shipped items were marked fragile but the individual multi layer bubble wrap ens... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
HAROLD & HAWKINS ® is a fairtrade e-Commerce and organisation exclusive to providing customers the best purely designed products from our manufacturers. Established in 2019, our founder is solely focused on innovation while encouraging our rural artisans to display their refined products and show their quality workmanship on our global platform. Blending traditional handcrafting techniques with contemporary design in home and kitchen decor, we at HAROLD & HAWKINS ® aim to elevate the rural communities our artisans are based while also providing ethically sustainable products for our loyal customers. We are blessed enough to have created personal relationships with our artisans and their families and contribute a portion of our revenue to providing ethically safe and clean work spaces and materials for our artisans while they continue to help us create the highest quality products suitable for your tastes.
Yhteystiedot
702 Romford Road , E12 5AJ, London, Yhdistynyt kuningaskunta
- +44208306785
- info@haroldhawkins.com
- haroldhawkins.com
3,2
Keskitasoinen
176 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
good customer service
my order was incorrect and another order didn't arrive but they managed to sort it out for me and give me a full refund, i doubt issues like this happen often so i am grateful that they could solve it
10. syyskuuta 2022
Oma-aloitteinen arvostelu
Great service speedy delivery bargins…
Great service speedy delivery bargins always
12. heinäkuuta 2022
Always good customer service and speedy…
Always good customer service and speedy delivery.
26. kesäkuuta 2022
Smaller than advertised
Smaller than advertised, less well finished than in the picture, but does the job.
6. kesäkuuta 2022
Can not fault the company my son put a…
Can not fault the company my son put a order in they didn't have 1 if the figures that he wanted and as an apology give him 3 extra figures. Can not fault them at all and really quick delivery
27. toukokuuta 2022
Half the order was incorrect.
20. toukokuuta 2022
Great shop
Great shop. The product are good quality and the delivery times ussualy quite fast.
I have shop here twice and I'm sure I will come back again x
20. toukokuuta 2022
Great product fast delivery
18. toukokuuta 2022
Item still hasn’t arrived and I’m being…
Item still hasn’t arrived and I’m being asked for a review. Had no updates regarding lateness. Items were out of stock after I’d been allowed to order them. Very disappointed this time around. I feel the service was a let down.
7. toukokuuta 2022
Amazing to be able to buy aloe leaves…
Amazing to be able to buy aloe leaves and such quick shipping!
16. huhtikuuta 2022
iPhone watch straps
My watch straps are actually more comfortable to wear than the originals, slightly more flexible, beautiful colours, durable, a good fit and all delivered in days. Excellent service all round.
16. huhtikuuta 2022
Pure aloe vera
I ordered the pure aloe vera, it arrived within 2 days. I liquidised it and my husband has been using it to soothe mouth ulcers and dental pain. It’s very good and has worked very well. Thank you.
14. huhtikuuta 2022
Although the wrong design was initially…
Although the wrong design was initially sent to me, when I queried this Harold Hawkins couldn't have been more coioperative and searched their stock for the design I had ordered. I wasn't kept waiting for weeks whilst this was sorted out --- it was done as quickly as was possible. I'd certainly recommend purchasing from this shop.
30. maaliskuuta 2022
Quality product for the prce and speedy…
Quality product for the prce and speedy delivery
27. maaliskuuta 2022
Excellent price, fast & free delivery!!
As described. Great price, free & fast delivery. A++
21. maaliskuuta 2022
Inept bunch of clowns
Ordered various Lego figures, one wasn't even the same figure and another was a different version of what was ordered. Seems like it's pot luck what you actually get . Customer service respond with an apology and the service stops there. No offer to correct their mistake... So pretty much a waste of money and time buy anything from them .👎 And after a review you may get several emails all from different people with promises to correct your order but not one can take responsibility and is able to even after sending images of the wrong items . Just go elsewhere for any mini figures.
12. maaliskuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Harold Hawkins London
Dear Customer,
We are very sorry for the inconvenience caused to you , we can see that there was an error on the system with the barcodes on the pick bin. That's the reason why the wrong product came to you.
As you can see we have more than 250+ characters in the mini figure series ,it is highly unfortunate that the error was made by a pick and pack member, Now we have found this error and we have resolved this in our system.
I have gone through the mails , I can see that the wasp was missing in the first order and captain marvel green was missing in the 2nd order. So we have dispatched a replacement to you.
Once again do apologize for any inconvenience caused.
Thanks
Josephine - Customer Service Head
Harold Hawkins Team
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