Pre ordered item, chased as did not arrive in timescale advised. Informed there had been an issue but item would definitely arrive within two days. Chased again to be informed stock issues and could n... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Ordered these martial arts gloves for our son for Christmas. Checked online and these came at the best prices. Not familiar with online gym equipment retailers so always a bit wary of ordering from so... Näytä lisää
Yritys on vastannut
Gymzey went Above & Beyond the call of duty to ensure they met my expectations as a new customer. I bought the Captain America weight set and a couple Olympic dumbbells. All of which are ver... Näytä lisää
Yritys on vastannut
Really pleased with the service and have been informing my fitness buddies about Gymzey! Had been looking for dumbbells everywhere for quite a while and they were either out of stock or extortionate.... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Kuntolaitemyynti
- Ulkoilu- ja urheiluvaatekauppa
- Kunto- ja ravitsemuspalvelu
- Kuntolaitteiden tukkumyynti
- Kamppailuvarusteet
- Urheiluvaateliike
Yrityksen kirjoittama
Gymzey is a family-run business proudly based in London's Crouch End. Since 2018, we have been dedicated to providing fitness and martial arts enthusiasts with top-quality, fairly priced products from the industry's most reputable brands. Whether you're a stay-at-home parent, a professional athlete, or part of a hardcore gym community, Gymzey is here to support your fitness journey. Founded by a passionate fitness expert with years of experience in martial arts and sports nutrition, Gymzey was born from a lifelong love of fitness. As an independent business, we're proud to offer personalised service and expert advice, ensuring every customer feels valued. At Gymzey, we strive to make fitness accessible to all with benefits like speedy UK delivery, global shipping, flexible payment options, and a wide selection of products. Join us in our mission to promote a healthy lifestyle, celebrate movement, and help you achieve your personal fitness goals. Stay fit with Gymzey!
Yhteystiedot
447 High Rd, Reception, N12 0AF, London, Yhdistynyt kuningaskunta
- info@gymzey.com
- gymzey.com
3,6
Keskitasoinen
164 arvostelua
On vastannut 83 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 kuukauden sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Late on delivery, product damaged
Ordered my product on 2-3 day delivery, did not arrive until 9 days later after I chased. Additionally when I received it the product was moisture damaged and as such unusable. I contacted them regarding the damage but as yet no response.
24. helmikuuta 2026
Oma-aloitteinen arvostelu
THE SPEED OF ORDERING TO DELIVERY WAS…
THE SPEED OF ORDERING TO DELIVERY WAS GREAT
THERE WAS NO PROBLEMS WITH THE ORDERING AND PAYING PROCESS
16. maaliskuuta 2026
Vastaus yritykseltä Gymzey
Thank you for leaving us a review.
We're pleased to hear that you are happy with your order and the service you received. We look forward to seeing you again soon!
Pre ordered item
Pre ordered item, chased as did not arrive in timescale advised. Informed there had been an issue but item would definitely arrive within two days. Chased again to be informed stock issues and could not provided the item ordered.
27. helmikuuta 2026
Vastaus yritykseltä Gymzey
Sorry for the mixed updates on this order. We initially believed we could fulfil quickly, but we later identified a stock allocation issue and we were not able to supply the item. Once that was confirmed, we processed a full refund.
We’ve tightened our stock checks so we only provide firm timelines once stock is confirmed and allocated. If you’d like us to confirm the refund reference or review anything on the order, please contact our support team with your order number.
Always exceptional customer service
Always exceptional customer service, quality products at a good price. Well packaged, fast delivery
30. tammikuuta 2026
Vastaus yritykseltä Gymzey
Sorry your parcel was still outstanding when you posted this review on 6 January. Your order was placed during the Christmas and New Year period, when courier networks and depot scanning can run slower than usual.
Our records show the parcel was delivered on 9 January. If you did not receive it, or if anything arrived missing or damaged, please contact our support team via the order confirmation email or our website contact form and we will sort it quickly.
delivery problem
Haven’t received any updates from my purchase in 5 days even tho delivery says 3 days i’ve emailed gymzey but no reply
12. joulukuuta 2025
Vastaus yritykseltä Gymzey
Thank you for your review. We’ve checked our records and can confirm your order has now been shipped. The order was placed during our scheduled closure period from 11 to 19 December, which was clearly displayed on the website at the time, and orders made during this period were processed once we returned.
We’ve also checked our inbox and can’t see any email from you, so it’s possible your message didn’t reach us. If you need anything further or would like an update, please feel free to email us and we’ll be happy to help.
si paga il previsto ma quando arriva…
si paga il previsto ma quando arriva sono necessari altri soldi altrimenti non viene consegnato. non sono soddisfatto
19. syyskuuta 2025
Vastaus yritykseltä Gymzey
We’re sorry to hear about your disappointment. However, as stated clearly in our Terms and Conditions, all EU-based customers are responsible for local customs duties and import taxes. These charges are imposed by local customs authorities and are not controlled or collected by us.
You agreed to these terms when placing your order, and we always make sure this information is visible before checkout. We understand customs fees can be inconvenient, but they are a standard part of cross-border delivery.
We value all our customers and do our best to keep shipping costs transparent.
Worst website ever
Worst website ever! Total scam..twice items ordered worth over £50 not arrived.. No contact tel number.. They do not refund you.. BEWARE OF THIS SCAM WEBSITE APP
29. syyskuuta 2025
Vastaus yritykseltä Gymzey
Thank you for your review. We take comments like this seriously and have checked your order history to make sure everything was resolved correctly. Our records and delivery scans confirm your parcels were delivered with photo proof, and we can see you have continued to place orders with us since. We would never leave any customer without support, so if anything ever appears missing or unclear, please reach out through our support email and we will always help.
Excellent service and top quality…
Excellent service and top quality product and quick delivery - overall very happy with this company. Many thanks
23. syyskuuta 2025
Vastaus yritykseltä Gymzey
Thank you for leaving us a review, we appreciate that.
We're pleased to hear that you are happy with our service, and we hope to see you shop with us again!
Quick delivery
19. syyskuuta 2025
Vastaus yritykseltä Gymzey
Thank you for leaving us a review, we appreciate that.
We're pleased to hear that you are happy with our service, and we hope to see you shop with us again!
Vastaus yritykseltä Gymzey
Thank you for us a review, Gemma!
We're very glad to hear that you're happy with your order, and hope we'll see you shop with us again soon.
Nice fast delivery and item perfect
Nice fast delivery and item perfect, as advertised
10. elokuuta 2025
Vastaus yritykseltä Gymzey
Thank you for your review!
We're pleased to hear that you are happy with our service and your order.
We look forward to seeing you again soon.
Alles bestens
Sehr schnelle Abwicklung und guter Support! Vielen Dank dafür....Susanne
4. elokuuta 2025
Vastaus yritykseltä Gymzey
Thank you for leaving us a review, Suzanne.
We're pleased to hear that you are happy with the service you received. We look forward to seeing you again soon!
Vastaus yritykseltä Gymzey
Thank you reviewing us!
We're very glad to hear that you're happy with our services, and we hope we'll see you shop with us again soon.
Quick delivery, great price, perfect product
6. toukokuuta 2025
Vastaus yritykseltä Gymzey
Thank you for taking your time to leave us a review!
We're pleased to hear that you were happy with our service and your order.
Was delivered very fast and gloves…
Was delivered very fast and gloves where top quality
8. toukokuuta 2025
Vastaus yritykseltä Gymzey
Thank you reviewing us, Robert!
We're very glad to hear that you're happy with our services, and we hope we'll see you shop with us again soon.
Vastaus yritykseltä Gymzey
Thank you for leaving us a review, we appreciate that.
We're pleased to hear that you are happy with our service, and we hope to see you shop with us again!
The item sent was the wrong size
The item sent was the wrong size. I purchased a snall and was sent a medium.
Edit, Gymzey responded very quickly and rectified the error. They sent a new item of the correct size delivery was very quick.
Customer service was very good.
2. huhtikuuta 2025
Vastaus yritykseltä Gymzey
We really appreciate that you took your time to leave us a review!
We're pleased to hear that you are happy with your order, and hope to see you shop with us again.
Two same products, different composition
The composition of ordered product was unknown (but maybe that's good ...).
At the end, product came quiet quickly (international shipping).
What is the most important ?
PRODUCT WORKS AS IT SHOULD.
You might be sure that I will buy something in the future.
18. helmikuuta 2025
Vastaus yritykseltä Gymzey
We really appreciate that you took your time to leave us a review!
We're pleased to hear that you are happy with our service, and hope to see you shop with us again soon.
Great service
Good communication / updates
Item as advertised
Fast despatch
Would order again
5. helmikuuta 2025
Vastaus yritykseltä Gymzey
Thank you for leaving us a review, we appreciate that.
We're pleased to hear that you are happy with our service, and we hope to see you shop with us again!
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.