Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

I have brought several items from Gym plus over the past 3 or so years ranging from Racks, Benches and barbells and the service has been seemless. Items are processed effectively and delivered quickly... Näytä lisää

Saanut 4/5 tähteä

Package was sent straight away from company. Unfortunately out of there control it took a while to get packages due to the original shipping company they were using losing the shipment. When rese... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

First time at purchasing through Gym Plus and extremely happy with their fabulous service. Brilliant service/ delivery and product is quality! Thank you Gym Plus our gorgeous young dancers are so... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

After searching for value for money gym equipment, we stumbled across Gym Plus in an online Google search. I highly recommend Gym Plus for quality gym equipment that is exceptional value for mone... Näytä lisää

Yrityksen tiedot

  1. Kuntolaitemyynti

Yrityksen kirjoittama

Gym Plus 🇦🇺 | Inviting Movement. We are here to spark a movement of movers who sweat, lift, laugh and live well.


Yhteystiedot

4,7

Erinomainen

TrustScore 4.5/5 tähteä

166 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

horrible service no knowledge in…

horrible service no knowledge in order placement avoid this compay

18. lokakuuta 2022
Oma-aloitteinen arvostelu
Gym Plus Australia-logo

Vastaus yritykseltä Gym Plus Australia

Hi Francis,
Your order is placed on Friday (14th Oct 2022) and successfully delivered on Thursday (20th Oct 2022). The negative feedback was left on Tuesday (18th Oct 2022).

Our order fulfilment process is as below:
Once order received, we will need 24 - 72 hours for our fulfilment team to prepare the postage label, pick and pack your order, and then pass the parcel to the courier company.
Generally speaking, customers will see the first parcel scan event in 24 - 72 hours once order placed online. This means the parcel has left our warehouse and on its way to you.

We apology for the concerns raised during these hours that the tracking number is not active online.

Fortunately, we could assure that there is no existing discrepancies noted with our warehouse order fulfilment process.

Also worth mentioning here is in some cases when the order is needed urgently or there are some special delivery request, please do contact us before placing order so we shall be able to tell you if our fulfilment team could prioritise your order or upgrade your delivery to an express shipping service.

Gym Plus team always striving to give our customer the best online shopping experience by fulfilling the order quickly and using great delivery services. We're sorry that our efforts still failed to make you fully satisfied this time. We will keep working on it and hope we could serve you again in future!

Faithfully,
Team Gym Plus

Saanut 5/5 tähteä

Happy customer

This is the second time I bought from Gym Plus. The gymnastic bar is very good quality & sturdy and definitely worth the price. Delivery is still super fast and questions are answered very quickly. We had a small problem amd it was fixed very quickly. Thanks!

22. syyskuuta 2022
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Love My Lady Bar !!

Finally got my Bar !! It looks great and I looove it !!! Thank you guys! !

1. syyskuuta 2022
Oma-aloitteinen arvostelu
Gym Plus Australia-logo

Vastaus yritykseltä Gym Plus Australia

Hi Ivy,

Thanks for your 5 star review. Hope you enjoy using Gym Plus gear for your training!

Kind regards,
Team Gym Plus

Saanut 2/5 tähteä

26 Days to delivery.

17 Day wait for product so far. Courier falsely claimed missed delivery (I work from home, office in front room). Requested Gym Plus contact courier to report this and demand action, but no assistance was forthcoming. Very disappointing.

Update 3/9 After my review here, I was contacted by Gyms Plus who went on to provide assistance and refund the cost of postage. The courier service (Couriers Please) was absolutely terrible. 26 Days to delivery. I am happy with quality of the product and added an extra star to my original review.

24. elokuuta 2022
Oma-aloitteinen arvostelu
Gym Plus Australia-logo

Vastaus yritykseltä Gym Plus Australia

Hi John,

Sorry for the delay of the delivery and thanks for update your review from 1 star to 2 star after receiving the product. I'm also glad to know you're happy with the quality of the product.

The parcel was sent from Melbourne to Dudley Park 6210 (Western Australia). We were contacted on 23rd Aug about the parcel delay. At that time, you have already submit a redelivery request to courier company. We then suggest let's wait for couple of days as they already have the redelivery instruction and don't allow multiple request to be sent to their system. The latest delivery window of the item is 25th Aug. Until then, the system would not accept any further request.

After the latest delivery date of 25th Aug, that is, 26th Aug. We checked the delivery progress and noticed the parcel is still not delivered. We then sent parcel investigation request to the courier company. They accepted the request by then and started the depot search. After a few business days, on 2nd Sep, the parcel has been successfully delivered. - Finally!

We understood the whole process is frustrating. Time to time, the delivery driver could make mistakes and missed the delivery. In the whole process, our support team made every effort to assist and push the delivery to happen, and finally we've got there!

Rest assured, our delivery partners do not have major delays like this often, so it is unlikely that you will experience a same issue on this scale.

We're still looking forward to serving you in near future!

Kind regards,
Team Gym Plus

Saanut 5/5 tähteä

All was well executed.

23. huhtikuuta 2022
Gym Plus Australia-logo

Vastaus yritykseltä Gym Plus Australia

Dear Christine,

Thank you so much for your feedback! We hope to serve you again in the near future.

Gym Plus Team

Saanut 5/5 tähteä

Excellent service

Excellent service, great prices and excellent quality equipment.

22. huhtikuuta 2022
Gym Plus Australia-logo

Vastaus yritykseltä Gym Plus Australia

Dear Sian,

Thank you so much for your feedback! We hope to serve you again in the near future.

Gym Plus Team

Saanut 5/5 tähteä

Great product

Great product. Good quality. Well packaged. Bought 2!

21. huhtikuuta 2022
Gym Plus Australia-logo

Vastaus yritykseltä Gym Plus Australia

Dear Jenny,

Thank you so much for your feedback! We hope to serve you again in the near future.

Gym Plus Team

Saanut 5/5 tähteä

Good customer service

Good customer service. No hassles. Nothing went wrong.

21. huhtikuuta 2022
Gym Plus Australia-logo

Vastaus yritykseltä Gym Plus Australia

Dear Alan,

Thank you so much for your feedback! We hope to serve you again in the near future.

Gym Plus Team

Saanut 5/5 tähteä

Ive ordered twice from this gymplus…

Ive ordered twice from this gymplus both were a fast delivery and great products the inflatable barrel and gym mat are perfect for my daughters training

21. huhtikuuta 2022
Gym Plus Australia-logo

Vastaus yritykseltä Gym Plus Australia

Dear Aynsley,

Thank you so much for your feedback! We hope to serve you again in the near future.

Gym Plus Team

Saanut 3/5 tähteä

a good product

Ultimately a good product, however, pricing based on product popularity (ie: different colour of the same equipment priced differently purely to shift stock).

20. huhtikuuta 2022
Gym Plus Australia-logo

Vastaus yritykseltä Gym Plus Australia

Dear Emma,

Thank you so much for your feedback.

As an online business our prices change in response to trends, stock, promotions and demand from customers.

Hope this is understandable and we're looking forward to serving you again in the near future.

Gym Plus Team

Saanut 2/5 tähteä

Dumbbell rack

18/4 - Delivery time was reasonable. Thought price was decent until I unpacked my delivery which had deep scratches all over the frame which comprises the protective paint. Won’t buy from this company again

1/6 - UPDATE - Customer service contacted me immediately after my review and were most helpful. Offered to send me replacement legs.
I received them today and whilst they don’t have as many deep scratches as the last legs, I now have a set of replacement legs that have bubbles formed under the paint which appears to be either rust on the steel below or the worst paint job I have ever seen. Either way I would not purchase this product in the condition it is in.

18. huhtikuuta 2022
Gym Plus Australia-logo

Vastaus yritykseltä Gym Plus Australia

Hi Terri,

Thanks for your feedback and my apologies for the parts with blemish. The replacement is on its way to you.

If there is anything else we could do for you, please just contact us.

Gym Plus Team

Saanut 5/5 tähteä

Brilliant service all round

18. huhtikuuta 2022
Gym Plus Australia-logo

Vastaus yritykseltä Gym Plus Australia

Dear Liz,

Thank you so much for your feedback! We hope to serve you again in the near future.

Gym Plus Team

Saanut 3/5 tähteä

Gym bench is very good quality

Gym bench is very good quality, happy with product choice. Courier alerts, dates and timings a bit and miss, obviously Covid delays aren’t helping at the moment, however had to launch an investigation to find the parcel in the end.

16. huhtikuuta 2022
Gym Plus Australia-logo

Vastaus yritykseltä Gym Plus Australia

Hi Sandra,

Thank you for your feedback! Please accept my apologies if the delivery service caused you some disappointment.

We hope to serve you again in the near future.

Gym Plus Team

Saanut 5/5 tähteä

Great mat

Great mat, fast delivery! Love the extra little foot pads that i didnt know i needed! Fantastic!

5. huhtikuuta 2022
Gym Plus Australia-logo

Vastaus yritykseltä Gym Plus Australia

Hi Maria,

Thank you so much for your feedback! We hope to serve you again in the near future.

Gym Plus Team

Saanut 5/5 tähteä

Grand daughter was over the moon!

Great.
Was a birthday gift and she loves it.
Her 4 siblings also are using it so a bonus there!
Thankyou.

4. huhtikuuta 2022
Gym Plus Australia-logo

Vastaus yritykseltä Gym Plus Australia

Hi Pam,

Thank you so much for your feedback! We hope to serve you again in the near future.

Gym Plus Team

Saanut 5/5 tähteä

Fair price

Fair price, quality item and delivered ahead of schedule.

3. huhtikuuta 2022
Gym Plus Australia-logo

Vastaus yritykseltä Gym Plus Australia

Hi Matt,

Thank you so much for your feedback! We hope to serve you again in the near future.

Gym Plus Team

Saanut 5/5 tähteä

60mm gym j-hooks.

I'm very pleased with the quality of my new gym j-hooks. They are a preferable upgrade to my TTCZ half rack and they fit it just right . I'm really looking forward to trying them next bench press session and to gain the benefit of the design features.

3. huhtikuuta 2022
Gym Plus Australia-logo

Vastaus yritykseltä Gym Plus Australia

Hi Ian,

Thank you so much for your feedback! We hope to serve you again in the near future.

Gym Plus Team

Saanut 5/5 tähteä

Product was delivered fairly quickly

Product was delivered fairly quickly. Excellent product and well manufactured. My daughters love it

3. huhtikuuta 2022
Gym Plus Australia-logo

Vastaus yritykseltä Gym Plus Australia

Hi Kuben,

Thank you so much for your feedback! We hope to serve you again in the near future.

Gym Plus Team

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