I spent AED 1,800 on glasses in Deira branch, but the experience was extremely disappointing. The lenses were poorly made — neither my near vision nor distance vision is clear. The staff’s advi... Näytä lisää
Yritys on vastannut
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Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I've placed an order at 10:27 am yesterday which was a Thursday and my best hope was to receive the items on Saturday afternoon since it's already not early morning and Friday is the day off here.... Näytä lisää
Yritys on vastannut
I place an order for my contact lenses last Thursday but I received a call the day after that my lenses will not be available and they offer me to try another one and a bit cheaper from the brand that... Näytä lisää
One of the best sellers to buy from. Very professional and very focused on customers requirements and wishes. Faheem is very competent and very professional so he kept sending updates on the shipme... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
We are a dynamic and vibrant organization with roots going back to the early 1960’s. Our very first outlet in Dubai started in the year 1963 in Deira. Since then, we have grown and developed into a formidable Eye-wear chain in the United Arab Emirates.
Yhteystiedot
Shop #32, Ground Floor, Opp Carrefour Hypermarket Al Waheeda Street, , 550, dubai, Yhdistyneet Arabiemiirikunnat
- 04 228 4328
- online@gulfoptic.com
- gulfoptic.com
3,8
Hyvä
145 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 75 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great price and very responsive and
Great price and very responsive and. Fast delivery
3. heinäkuuta 2026
Oma-aloitteinen arvostelu
Fast delivery and quality product
1. heinäkuuta 2026
Oma-aloitteinen arvostelu
Thank you for the fast delivery.
Thank you for the fast delivery.
1. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Gulf Optic
Thank you so much for your wonderful 5-star review! We're delighted to hear that you were happy with our service.
Vastaus yritykseltä Gulf Optic
Thank you so much for your wonderful 5-star review! We're delighted to hear that you were happy with our service.
Faheem is always ready to help
Faheem is always ready to help. Quick and very good quality service!
8. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Gulf Optic
Thank you so much for your wonderful 5-star review! We're delighted to hear that you were happy with our service. Your kind words and support mean a lot to us. It was a pleasure assisting you, and we look forward to serving you again at Gulf Optic!
Stock not availble and they mention it…
Stock not availble and they mention it availble
8. kesäkuuta 2026
Vastaus yritykseltä Gulf Optic
Dear Customer,
We apologize for the inconvenience. The item was showing as available when ordered, but it became out of stock before processing. Thank you for your understanding.
Item 'out of stock'
Received a Whatsapp days after placing order saying my item was not in stock. Asked for a refund. Was instead told to wait 4 weeks for item to come back into stock.
11. toukokuuta 2026
Vastaus yritykseltä Gulf Optic
Dear Customer,
Sorry for the inconvenience caused. The item is currently out of stock and was expected to arrive in about 4 weeks, which was also previously confirmed with you.
Kind regards,
Customer Support Team
Great prices and very responsive to…
Great prices and very responsive to queries via the WhatsApp number. Well done. Will buy again.
3. toukokuuta 2026
Vastaus yritykseltä Gulf Optic
Thank you so much for your kind feedback! We’re really happy to hear that you were satisfied with our prices and customer support. We always aim to respond quickly and provide the best service possible. Looking forward to serving you again soon!
I spent AED 1,800 on glasses
I spent AED 1,800 on glasses in Deira branch, but the experience was extremely disappointing.
The lenses were poorly made — neither my near vision nor distance vision is clear. The staff’s advice was not professional; it felt like they were more focused on selling higher-priced products rather than helping me choose what actually suits my needs.
One staff member (with a large beard) initially promised a correction, but later disappeared. When I followed up, the rest of the team asked me to pay again for new lenses instead of fixing their mistake.
Overall, very unprofessional service and a waste of money. I would not recommend this place to anyone.
8. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Gulf Optic
Dear Customer,
We sincerely apologize for the inconvenience and disappointment caused. This is not the experience we aim to provide. We take your feedback seriously and would like the opportunity to review your case properly and find a suitable solution. Please share your contact details or visit the branch so our management team can assist you directly.
Thank you for bringing this to our attention.
good customer care and fast delivery.
quick response from Faheem. fast delivery. thank you
9. huhtikuuta 2026
Vastaus yritykseltä Gulf Optic
Thank you so much for your kind feedback! We’re really happy to hear that you were satisfied with our prices and customer support. We always aim to respond quickly and provide the best service possible. Looking forward to serving you again soon!
no response at all
no response at all
they did not have my order in stock and never communicated that to me! I had to call and ask for myself after 3 days of no revert back from their side
24. maaliskuuta 2026
Could do better…
Initially very impressed until I received my order which had half of the items missing. I had to call to find out why , at which point I was told that they were out of stock and that I would need to wait between 4 and 6 weeks! I should have been informed straight away.
4. maaliskuuta 2026
I had a great experience at Gulf Optic
I had a great experience at Gulf Optic. The staff were kind, patient, and truly human-friendly. They helped me find perfect frames with care and professionalism.
9. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Gulf Optic
Thank you so much for your wonderful 5-star review! We're delighted to hear that you were happy with our service. Your kind words and support mean a lot to us. It was a pleasure assisting you, and we look forward to serving you again at Gulf Optic!
Excellent Quality Lenses & Smooth Service!
Great experience buying lenses from Gulf Optic, the quality is excellent and very comfortable to wear. Fast delivery and smooth service made the whole process hassle-free!
4. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Gulf Optic
Thank you so much for your wonderful 5-star review! We're delighted to hear that you were happy with our service
Courteous staff, price reasonable, fast delivery and quality good
I recently purchased a pair of lenses for my wife from Gulf Optics, Sheikh Colony branch, Dubai. The staff Ms. Tania was very courteous. She did a thorough eye test and gave her recommendations. Prices were reasonable and delivery was very quick. My wife is absolutely happy with the new pair of lenses. I will definitely go there for my/our future needs also.
8. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Gulf Optic
Thank you so much for your wonderful 5-star review! We're delighted to hear that you were happy with our service.
I've received my sunglass next day
I've received my sunglass next day
Very beautiful sunglass
Exactly same as photo
Iam really appreciated. Thank you
24. heinäkuuta 2024
Vastaus yritykseltä Gulf Optic
Thank you so much for your wonderful 5-star review! We're delighted to hear that you were happy with our service
Late delivery
Late delivery, gave me false promises of when I’ll be receiving my order when it was urgent, courier was also rude when I called. Will not be ordering again from Gulf Optic, very disappointed.
12. kesäkuuta 2024
The sunglasses I’ve ordered is not same…frame cooour is different.
The sunglasses I’ve ordered is not same , comes in different colour of frame with scratches and looks old .
11. kesäkuuta 2024
Thank you for the helping and very…
Thank you for the helping and very friendly staff
30. tammikuuta 2024
Vastaus yritykseltä Gulf Optic
thank you for the feedback
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