The Worst Customer Service Ever
I gotta admit, the pricing they are offering is absolutely awesome, but their customer service? It is the worst customer service you can ever experience. Recently, I contacted them to purchase their 3-month plan and asked for a discount. You know what they did? They asked for more money than their website mentioned. Sounds awesome, right? After that, their tools sometimes get disconnected or unavailable. I frequently knock on their support to check and fix the issue. They say "working on it," but they don't give feedback that the tool is active again. Today, I explicitly said a tool is down, and when you fix it, just let me know so that I can use the tool because it was an urgent task. But after 6 hours had passed, they didn't let me know that the tool was active. I even followed up after 30 minutes, and their customer service disgracefully replied to me. That is not the way to communicate and serve a customer. Shame on you.
27. kesäkuuta 2026
Oma-aloitteinen arvostelu