On Groove.cm website/opening page "Run Your Entire Business Free for Life." I went thru the sign-up process and had to wade thru several paragraphs trying to get me to upgrade to PRO account. Declined... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
now this is a nice software that you can use for your business but sometimes it can be frustrating because of its recent updates. Groove is now running in beta version & so if you made a project today... Näytä lisää
Yritys on vastannut
I've been using Groove for a couple of years, and overall it's a solid platform. The customer service, especially, is top-notch. One of the CSRs, Varnita, answered all my questions quickly and accur... Näytä lisää
Been working with groove for years and they never disappoint. The service in itself is easy to use and has a lot of features that makes answering emails or tickets easier for anyone managing a t... Näytä lisää
3,2
Keskitasoinen
125 arvostelua
Ei ole aiemmin pyytänyt arvosteluja
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Thank you Vani!
Vani sent me a video instruction that was super easy to follow along with. Not only did she answer my questions, she helped me understand the problem so I can fix things on my own in the future!
27. kesäkuuta 2024
Oma-aloitteinen arvostelu
Varnita was of great help during our chat session!
Varnita was of great help during our virtual support chat! She was efficient and had already opened the ticket I had sent to the Help Desk, so she was already aware of my issues. When she fixed my GrooveSell checkout links, she did it quickly and took the initiative to also fix the issue in my account for me. We also discovered another bug while conversing, which she immediately brought up with the Dev team that same day. Overall, I am very satisfied with the experience I had with Varnita throughout our virtual support chat session.
21. kesäkuuta 2024
Oma-aloitteinen arvostelu
I needed help with a number of things…
I needed help with a number of things in GroovePages, as I could not seem to figure out how to do them myself, so I contacted support and Ford was most helpful... he went back and forth with me a number of times and made sure everything I had requested was done! It took a while... but we got there in the end and Ford really was very knowledgeable and very helpful!
19. kesäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Groove
Amy, Thank you for letting us know that your issues were resolved and our agent was ready to help!
I needed some help with a DNS record…
I needed some help with a DNS record and Jayson made fixing the issue incredibly easy.
I can't thank that guy enough.
19. kesäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Groove
Thank you DX, we know Jayson is one of the best, and will let him know about your message, we are glad the issue was addressed!
Mirza Iqbal
Great Support and a wonderfull all in one tool
17. kesäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Groove
Thank you for the kind words, Mirza, and please do not hesitate to contact us if you have any other questions!
Jayson Neri helped me out tremendously…
Jayson Neri helped me out tremendously with resolving a few problems that I encountered. Quick and to the point. Thanks a lot.
17. kesäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Groove
Wallace! We will let Jay about your message here! We are glad he was able to help and address your issues, thank you for your review!
All Star Helper!
All Star Helper!
Joey I just spent a little time helping me sort out groovemail. Joey went above and beyond the call of duty. Much appreciated. Glad it all seems to be working now. Best, Kaye
15. kesäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Groove
Kaye! Thank you for letting us know your issue was addressed! we are here to help so, contact us if you have any questions
in the future ..
Jaycon is great:)
12. kesäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Groove
We Know, Jayson is one of the best Agents we have, and we will tell him! Thank you for letting us know about your experience!
Im very impressed with the customer…
Im very impressed with the customer service I received during my chat with Jayson Neri. He is very knowledgeable and knew exactly how to help me. Also he was very patient with me even though I'm not a 'techi' person. So thank you for a smooth and pleasant
customer service experience!
10. kesäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Groove
We are Glad Jay, was able to address all your questions, don't forget we are an email away if you have any other questions!
GrooveFunnels, A best All-in-One Software
I've been using groovefunnels for more than 07 years for my clients and I found it the best option for all the website requirements for my clients. Groove support is also very active and has a problem solver team like Mr. Jayson Neri. He helped me to resolve the errors, bugs and problems and can easily understand and fix the errors.
10. kesäkuuta 2024
Oma-aloitteinen arvostelu
I had a issue logging in
I had a issue logging in, changed my password etc but still didn't work. I used Groove's live chat, spoke with Vani Pandya and she resolved my issue immediately.
Great product, great service
9. kesäkuuta 2024
Oma-aloitteinen arvostelu
Awesome experience with Vani!
Vani helped with my issues! She's great with her work as well as her customer service is top-tier.
6. kesäkuuta 2024
Oma-aloitteinen arvostelu
Jill Sanders continues to provide…
Jill Sanders continues to provide friendly and exemplary service with prompt resolutions, as well as offering good practical and useful advice. Groove.cm Support Team is very efficient and professional whenever I'm in need of their services. I'm extremely satisfied with their overall support.
6. kesäkuuta 2024
Oma-aloitteinen arvostelu
Had a problem with cut & paste
Had a problem with cut & paste. Ford talked me through it.
6. kesäkuuta 2024
Oma-aloitteinen arvostelu
Jay with Groove.cm is an awesome…
Jay with Groove.cm is an awesome support team member. He de-escalated my frustration with accessing my account. He handled everything professionally and quickly to get me re-engaged in the process of building our brand. BRAVO, JAY!!!
5. kesäkuuta 2024
Oma-aloitteinen arvostelu
The service team, specifically Jill Saunders and Samantha Anderson, is IMPECCABLE!
Despite a brief hiccup with the payment process at the start, our experience with the service team has been nothing short of outstanding. From the moment we acquired this platform in September 2023, we've been met with swift and effective solutions to every query and challenge. The professionalism we've encountered is commendable. We extend our heartfelt thanks in specific to Jill Saunders and Samantha Anderson for their exceptional support. We eagerly anticipate a future of sustained and reciprocal success in our business partnership.
30. toukokuuta 2024
Oma-aloitteinen arvostelu
Customer Service is very good.
Joey Ilas on the customer service team was absolutely awesome. Helpful and went above and beyond to make our organisation look good.
24. toukokuuta 2024
Oma-aloitteinen arvostelu
Jill has been great
Jill Sanders from customer support has been great! Very professional and efficient in her service. She is a great asset to their team.
22. toukokuuta 2024
Oma-aloitteinen arvostelu
Groove is improving all the time and it…
Groove is improving all the time and it is getting better and better. This reflects in the excellent support team. Today Samantha helped me with GrooveKart questions I had.
Thank you Groove.
20. toukokuuta 2024
Oma-aloitteinen arvostelu
Great support with Samantha
Samantha answered my questions about GrooveMember quickly and accurately. It was a pleasure working with her.
20. toukokuuta 2024
Oma-aloitteinen arvostelu
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