Ana Maria at Graham & Brown is truly exceptional. She went above and beyond helping me source and coordinate a mural for a large apartment project in San Diego, and her level of service was unmatc... Näytä lisää
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Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
First time ordering and usually choose local but fell in love with your selection of beautiful wallpapers. It was clear to me that Graham and brown are such a reputable and quality company. I felt... Näytä lisää
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Customer service at the Padiham shop is always excellent, the staff are ready to help and advise when asked. The wallpaper and paint are of high quality. I ordered curtains over the Easter weekend an... Näytä lisää
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Beautiful designs but difficulty being certain about the measurements I needed to give (including cassette). Website says to phone for help and then you are told they can't give help with measuring.... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
For over 75 years, Graham & Brown has inspired people to think differently about their interiors through continuous innovation, creativity, and craftsmanship. Founded by two friends - Harold Graham and Henry Brown, the business has been family-run from its Headquarters in Blackburn, Lancashire since 1946. Renowned for a rich design heritage and passion for colour, Graham & Brown offer premium-quality ranges of wallpaper, paint, murals, curtains, blinds, bedding and more, all designed to partner perfectly, offering a seamless coordination that helps simplify the decorating journey - everything you need for a to create stunning rooms.
Yhteystiedot
Graham & Brown, Stanley Street, BB1 3BW, Blackburn, Yhdistynyt kuningaskunta
- 08081683795
- help.is@grahambrown.com
- grahambrown.com
4,5
Erinomainen
2 t. arvostelua
On vastannut 98 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
The website was a little difficult to…
The website was a little difficult to use. There was no spot to change the options once an item was in the shopping bag. I had to delete and start over. The website kept locking up when I tried to hit back.
19. huhtikuuta 2026
Vastaus yritykseltä Graham & Brown
Thank you for your feedback and we are sorry to hear you experienced issues using the website.
We appreciate you bringing this to our attention and will ensure this is passed on to our team for review.
Vastaus yritykseltä Graham & Brown
Thank you for your review. We are pleased to hear you found the range and inspiration helpful.
Very easy to order samples
Very easy to order samples. Good choice between large and small also.
19. huhtikuuta 2026
Vastaus yritykseltä Graham & Brown
Thank you for your review. We are pleased to hear you found the sample ordering process easy and that you were happy with the range of options available.
Love the colour damson divine
Love the colour damson divine! Just be patient and keep going with the many coats. The end results are worth it
6. huhtikuuta 2026
Vastaus yritykseltä Graham & Brown
Thank you for your review. We are pleased to hear you love the Damson Divine colour and are happy with the final result.
Very simple to fallow and great you can…
Very simple to fallow and great you can get samples delivered to your house
19. huhtikuuta 2026
Vastaus yritykseltä Graham & Brown
Thank you for your review. We are pleased to hear you found the process simple and that you liked being able to order samples to your home.
Easy and quick
Easy and quick. Free sample shipping a nice touch. Can’t wait to see the product.
18. huhtikuuta 2026
Vastaus yritykseltä Graham & Brown
Thank you for your review. We are pleased to hear you found the process easy and quick and appreciate your feedback on the free sample delivery.
Next Day delivery & great product
Next Day delivery & great product. Very happy with coverage of paint & colour.
14. huhtikuuta 2026
Vastaus yritykseltä Graham & Brown
Thank you for your review. We are pleased to hear you are happy with the product, coverage and next day delivery.
Returns take so long to process
I have ordered from them three times but find the return process for unused wallpaper so long. When you phone two weeks after tracking them via DPD to ask if all is ok and you get told that they cannot confirm that it has delivered back to them and will get the refund when they get to it. Not a happy customer.
2. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Graham & Brown
Thank you for your feedback and we are sorry for the frustration and inconvenience caused.
Once returns arrive back at our warehouse, please allow up to 14 working days for them to be processed and for the refund to be issued. We understand this can feel like a long wait and appreciate your patience while the return is being completed.
Free samples..not really. Saw your wallpaper at a Lowe’s and…
Saw your wallpaper at a Lowe’s and decided to check your website out for samples. Got a code for up to 3 samples but when my 3 samples were in the cart it was charging me for two of them. So I had to decide which one I wanted and used the code for that one. Would be nice if the code worked on the three samples as stated on email.
16. huhtikuuta 2026
Vastaus yritykseltä Graham & Brown
Thank you for your feedback and we are sorry for the confusion when ordering your samples.
We understand how frustrating this must have been, especially as the offer appeared to include multiple samples. We will pass your comments on to the relevant team for review.
Easy
Easy to find and order a sample of wallpaper, have bought from Graham & Brown a few times and the quality of the paper is next to none which is why I came back for our next project
16. huhtikuuta 2026
Vastaus yritykseltä Graham & Brown
Thank you for your review. We are pleased to hear you found it easy to order your sample and that you continue to be happy with the quality of our wallpaper.
Order of samples could be a little…
Order of samples could be a little clearer. I gave up.
16. huhtikuuta 2026
Vastaus yritykseltä Graham & Brown
Thank you for your feedback and we are sorry to hear you found the sample ordering process unclear.
We appreciate you taking the time to share this and will pass your comments on to the relevant team for review.
Vastaus yritykseltä Graham & Brown
thank you for the lovely feedback
When I first logged onto your site you…
When I first logged onto your site you were offering free samples ... but I have had to pay £4.50 as it did not come up at checkout.
15. huhtikuuta 2026
Vastaus yritykseltä Graham & Brown
Thank you for your feedback. We do have promotions on site for free samples i am very sorry you may have missed the promotion please signed up to our newsletter for any upcoming promotions
Please kindly contact our customer services team on help.is@grahambrown.com who can assist you further.
It was very quick and easy to find the…
It was very quick and easy to find the wallpaper I wanted. The price was good compared to other sites I looked at. Delivery arrived on time.
13. huhtikuuta 2026
Vastaus yritykseltä Graham & Brown
Thank you for the lovely feedback i am pleased to hear that you are happy with the prices and the delivery thank you for the support
Vastaus yritykseltä Graham & Brown
Thank you for your review. We are glad you found the ordering process easy and enjoyed the range of choice.
Beautiful designs - very helpful advice.
Very helpful when phoned for advice re, hanging.
14. huhtikuuta 2026
Vastaus yritykseltä Graham & Brown
Thank you for your review. We are pleased to hear you found our advice helpful and are happy with the designs.
Did not let me know my order was…
Did not let me know my order was complete , called 3 times with no call back . Mike Chambers ,Gateway Property Mgt. Co. LLC
14. huhtikuuta 2026
Vastaus yritykseltä Graham & Brown
Thank you for your feedback and we are sorry for the issues raised.
Please contact our team at help.is@grahambrown.com and we will be happy to assist you further.
Very easy to measure for curtains…
Very easy to measure for curtains following the instructions and easy to order.
Superb range of materials.
14. huhtikuuta 2026
Vastaus yritykseltä Graham & Brown
Thank you for your review. We are pleased to hear you found the measuring and ordering process easy and that you are happy with the range of fabrics.
Vastaus yritykseltä Graham & Brown
Thank you for your great feedback. We’re really pleased to hear you found it quick and easy to order and redeem your points. We appreciate your support.
Gorgeous offerings and ordering was a…
Gorgeous offerings and ordering was a breeze!
14. huhtikuuta 2026
Vastaus yritykseltä Graham & Brown
Thank you for your lovely feedback. We’re so pleased to hear you’re happy with our products and found the ordering process easy. We really appreciate your support.
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