Item is not as advertised. I’m paying $35 for an incomplete product? My product was not a solid pieces as advertised but instead had openings (best way to describe it is if a 3D printer did the outlin... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
I purchased Grad Cap Remix for my son who will be graduating on May 13, 2023!!! He's not a fan of having anything on his head or having his afro messed up. The headband fits comfortably and secure.
Yritys on vastannut
Great product. Has a lot of potential. Instructions are just mad unclear as well as the videos I found online. How the attachments are supposed to be oriented and where they're supposed to be centered... Näytä lisää
Yritys on vastannut
Best invention ever, works exactly how it's meant to! It snaps in easily and stays put. My daughter's cap looked neat and clean, we didn't have to worry about it not fitting over her braids, messing u... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Grad Cap Remix
Yrityksen kirjoittama
Change your cap, NOT your hair by wearing the first graduation cap insert! The insert includes a 2 piece system that transforms your graduation cap.
- Fits standard size graduation caps
- Inclusive for most hair types and styles
- Takes less than 30 seconds to install
- The headband is interchangeable*
Yhteystiedot
9393 W 110th St, Ste 500, 66210, Overland Park, Yhdysvallat
- sales@gradcapremix.com
- gradcapremix.com
3,5
Keskitasoinen
48 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Item is not as advertised, incomplete from manufacturer
Item is not as advertised. I’m paying $35 for an incomplete product? My product was not a solid pieces as advertised but instead had openings (best way to describe it is if a 3D printer did the outline and forgot to fill in the rest). It has the same structure but due to the lack of material it is extremely flimsy and the headband does not work properly. The last thing I want to do is glue the headband into place, that defeats the purpose of the adjustability. If this is a way to save production cost I understand, but the product should be advertised differently. I also do not appreciate the no refund/return policy. My graduation is almost a week away and now i’m stuck trying to find my own solution in the mist of finals!
4. joulukuuta 2023
Oma-aloitteinen arvostelu
Horrible and Expensive Product
The product was horrible and expensive! The material was very hard to snap together and very hard to take apart, especially when you have to redo them because no instructions were given out on how to wear them correctly. The cap did not fit right at all and was extremely big! In order for it to fit perfectly on my head, I had to tilt it back. When doing so, there was this huge gap between my head and the bottom half of the cap. The cap was also very insecure! It kept moving around and bobby pins could not hold it down in place! I literally had to hold onto my "grad cap remix" while walking down the stage. Truly a very sad experience for something that was supposed to be a happy and exciting experience. I would not recommend this product to anyone!
13. toukokuuta 2023
Oma-aloitteinen arvostelu
It’s very flimsy and doesn’t stay on…
It’s very flimsy and doesn’t stay on the students head. We couldn’t use it. Wasted our money.
Response: we watched the videos and read the instructions. it was inserted properly like the instructions said. it’s just not a one size fits all, if you have a child with a smaller head it doesn’t fit. It’s a good idea and maybe it works for some, just didn’t work for us.
7. kesäkuuta 2023
Vastaus yritykseltä Grad Cap Remix
Thank you for the feedback. Sorry to hear you weren't able to use the insert. The insert was structured and tested with good results for being sturdy and stable. We have posted many videos to help with installation and positioning to ensure the best experience.
Response: Although we do not advertise to fit all, we have received feedback and photos of kindergarten students using the insert with their caps. This is an area we were unsure of but based on the feedback, we can confidently say, when worn properly, the insert fits students down to kindergarten age.
It was very hard to snap in and didn’t fit right.
It was very hard to snap in, regardless of the cap being from the same brand and I had to take it a a part since it didn’t fit right anyways.
24. toukokuuta 2023
Vastaus yritykseltä Grad Cap Remix
Thank you for your feedback. We are sorry to hear you had trouble snapping the insert in. We have posted videos on our social media channels as well as created a YouTube channel with detailed instruction to help make installation easier.
So perfect and glad that you still know…
So perfect and glad that you still know it’s a cap even with my big fro!
24. toukokuuta 2023
Vastaus yritykseltä Grad Cap Remix
Thank you for the feedback!!! That was our goal with the design!
Did not fit the cap very well
Did not fit the cap very well. Couldn't use it. Seemed like it was to big for cap Cap.
24. toukokuuta 2023
Bought this with 2-3 business days…
Bought this with 2-3 business days shipping. Ordered on a Thursday. Said it showed up the following Wednesday (almost a week later) and still never received it. Will not be doing business with you again!
25. toukokuuta 2023
Vastaus yritykseltä Grad Cap Remix
Hi Eryn! Oh no! We hate to hear that there was an issue with the shipping company and the delivery of your order. It is frustrating for us because we have no control over the order once it is in the hands of the shipping company. We would be happy to look into this and make it right with you. Please contact us at sales@gradcapremix.com. Thank you!
It broke immediately and did not work
It broke immediately and did not work. It kept falling off. Not happy.
25. toukokuuta 2023
Vastaus yritykseltä Grad Cap Remix
Thank you for the feedback .We are sorry to hear of your experience with the insert. Please reach out to us directly and we would love to try and assist you.
Vastaus yritykseltä Grad Cap Remix
Thank you for the feedback! We are happy to hear you were able to have fabulous hair at graduation!
Falls off my head and bad customer service
This cap does not work for straight hair and the insert makes the cap so heavy that it ends up falling right off your head. If you tilt your head at all it falls completely off because of how heavy it is. I am also disappointed to see that any bad review get responses from the company basically blaming the customer for the issues. They will say that it is user error or that you can change the headband etc. They offer no refunds or returns and they do not seem to be customer friendly. Complete waste of $20.
13. toukokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Grad Cap Remix
Thank you for your feedback. We have many satisfied customers with straight hair. We do our best to address customers concerns with tips that we have found to have helped other customers. Customer service is very important to us and our only intent is to help, not to blame.
I purchased Grad Cap Remix for my son…
I purchased Grad Cap Remix for my son who will be graduating on May 13, 2023!!!
He's not a fan of having anything on his head or having his afro messed up. The headband fits comfortably and secure.
24. huhtikuuta 2023
Vastaus yritykseltä Grad Cap Remix
Thank you for the feedback! We are excited your son will be comfortable at his graduation!
It worked perfectly!
24. huhtikuuta 2023
Vastaus yritykseltä Grad Cap Remix
We love to hear it! Thank you for the feedback!
A MUST BUY!
It came right when it said it would come and it's perfect! I love the design and I know it look great on my graduation day :) I also really appreciated the discount code that they do which really helps.
24. huhtikuuta 2023
Vastaus yritykseltä Grad Cap Remix
Thank you for the feedback! We are happy we met your expectations.
It looked bad on my striagjt hair
It looked bad on my striagjt hair. I Can see how it would look good on curly hair but don’t advertise it for bangs… the ring DIDNT even fit my cap.
24. huhtikuuta 2023
Vastaus yritykseltä Grad Cap Remix
Thank you for providing feedback.
The Grad Cap Remix has been used and modeled on many different hair types including straight hair. The suggestion of it being great for bangs came from a customer who wore it with bangs.
For the fit issue, we have published many videos with tips for how get it to fit. We also are posting videos showing the use of Grad Cap Remix with various brands of graduation caps.
Best invention ever!!
Best invention ever, works exactly how it's meant to! It snaps in easily and stays put. My daughter's cap looked neat and clean, we didn't have to worry about it not fitting over her braids, messing up her makeup etc. Perfect!
10. joulukuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Grad Cap Remix
Thank you for the wonderful feedback. Glad we could help make the experience a memorable one!
It wash shipped and I received it in a…
It wash shipped and I received it in a very efficient time!
24. maaliskuuta 2023
Vastaus yritykseltä Grad Cap Remix
Thank you for letting Grad Cap Remix be apart of your special day!
This is such a great product
This is such a great product! Now you can wear your graduation cap and not worry about messing up your hair or it falling off your head.
25. maaliskuuta 2023
Vastaus yritykseltä Grad Cap Remix
Thank you!
I have twin boys with ALOT of hair and…
I have twin boys with ALOT of hair and I could think about is what are we gonna do with your hair. This came in the clutch. The twins can throw it on and have their curls out. I did have a little bit of trouble putting together but other than that.. love it!!! #trendsetter
26. helmikuuta 2023
Vastaus yritykseltä Grad Cap Remix
Thank you! Please view our other videos for instructions on putting it together or reach out and we would be happy to help!
A perfect fit
A perfect fit! Being able to fold down the headband is genius! So happy we found you on TicTok!
25. helmikuuta 2023
Vastaus yritykseltä Grad Cap Remix
Thank you and congratulations on your graduation!
Vastaus yritykseltä Grad Cap Remix
Thank you!
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