Very good overall experience. The ordering process was simple, communication was clear, and the delivery via ACS worked smoothly. The products were of high quality and well packaged. Everything arri... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
I have not received my package. I am not getting any tracking updates in the history since May 8th. Then FedEx said it would be delivered today (May 11th) by 8pm; but true to form-- it has not arriv... Näytä lisää
Yritys on vastannut
Clear website, easy to order and pay. I bought a bottle of Atsas olive oil, and it was shipped very quickly and was very well packaged. Shipping to Sweden was only 10 euros! The oil itself is of the b... Näytä lisää
Yritys on vastannut
I have been a buyer of Gourmet Groceries for more about 5 years now and I started with Atsas, followed with Pamako and now PhenOliv. Their products are really a reliable source; worth every penny if y... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
At Gourmet Groceries, we venture beyond the horizon, delving into the Mediterranean’s lush landscapes and beyond to uncover the world’s culinary treasures. Our mission is to spotlight the culinary gems cultivated by small, organic farms and local artisans, who preserve the authenticity and sustainability of their craft. We are your gateway to the purest, most exclusive, and organically sourced delights not only from the Mediterranean but from the finest corners of the globe. Our philosophy is grounded in the pursuit of bringing the earth’s most esteemed gifts to your table. By nurturing relationships with small-scale producers globally, we guarantee that each product not only meets our stringent standards for purity and excellence but also supports the continuation of rich agricultural traditions. Our selection is a celebration of Mediterranean products and other exceptional finds from around the world, all renowned for their unparalleled quality and contribution to a legacy of taste and natural wellness. Nestled in the heart of luxury in Nicosia, Cyprus, Gourmet Groceries offers a world of gourmet foods and beverages, along with custom-crafted gift boxes that redefine the art of giving. Our hand-selected, personally assembled gourmet gifts capture the essence of Mediterranean opulence and global sophistication, crafted to forge memorable experiences for you and your loved ones. We specialize in the craft of luxury gifting, with our privately owned facilities serving as a hub of innovation where each gift box is a testament to our dedication to perfection. In collaboration with DHL, we ensure these luxurious offerings, each a tribute to nature and artisanal skill, are delivered to your doorstep with the utmost care. Our commitment to delivering gifts of unmatched distinction is driven by a desire to cater to the sophisticated tastes of our clientele. Every product we choose is a celebrated jewel, sourced from the Mediterranean and selected regions worldwide, embodying the spirit of organic, natural, and unrivaled quality. These are not merely products; they are accolades to nature, meticulously packaged in our signature luxury wrapping, designed to meet and surpass the high expectations of gourmet connoisseurs everywhere. By choosing Gourmet Groceries, you do more than indulge in the finest gastronomic delights. You also support a vital mission, aiding small farmers in bringing their precious, sustainable, and expertly crafted products to a global audience. Our passion for quality and our expansive search for the best products worldwide are what make our offerings truly exceptional, promising to satisfy the most refined palates with pure, authentic treasures from the Mediterranean and beyond.
Yhteystiedot
giannou kranidioti 173, 2235, nicosia, Kypros
- +35722480712
- info@gourmetgroceries.com
- gourmetgroceries.com
4,4
Erinomainen
56 arvostelua
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great quality and reliable service
Very good overall experience. The ordering process was simple, communication was clear, and the delivery via ACS worked smoothly.
The products were of high quality and well packaged. Everything arrived in excellent condition.
I would definitely order again.
8. toukokuuta 2026
I have not received my package
I have not received my package. I am not getting any tracking updates in the history since May 8th. Then FedEx said it would be delivered today (May 11th) by 8pm; but true to form-- it has not arrived. I am extremely concerned that FedEx is not properly handling this time-sensitive, temperature sensitive package. I hate FedEx. If I buy from you again, I will insist on another International carrier like DHL. FedEx is the worst!
11. toukokuuta 2026
Vastaus yritykseltä Gourmet Groceries
Dear Michael,
First of all, we are truly sorry for the frustration and concern caused by this delay, especially for a time-sensitive and temperature-sensitive shipment.
Please understand that once parcels arrive in the destination country, customs inspections and import procedures can sometimes create delays that are unfortunately outside both our control and the courier’s direct control. Tracking updates may occasionally pause during this process before the parcel continues moving again.
That said, we completely understand your disappointment and concern regarding the delivery experience. At Gourmet Groceries, we always try to use the fastest and most reliable international shipping services available. In our experience, both FedEx Priority and DHL Express are generally among the best options worldwide for premium and sensitive products, although unfortunately delays can still occasionally happen with any carrier.
We will continue monitoring the shipment closely from our side as well and will do our best to assist until the package is safely delivered.
Thank you for your patience and understanding.
Kind regards,
Stelios Ellinas
Gourmet Groceries
Vastaus yritykseltä Gourmet Groceries
Dear Angelo,
Thank you very much for your wonderful 5-star review and for your trust in Gourmet Groceries.
We are truly happy to hear that you enjoyed both the service and the product. At Gourmet Groceries, we carefully select premium Mediterranean products — including high-polyphenol extra virgin olive oils, rare honeys, authentic balsamic vinegars, organic herbs, and gourmet delicacies — with a strong focus on quality, authenticity, freshness, and fast worldwide delivery.
Your support means a lot to us and helps our family business continue sharing some of the finest wellness-focused and gourmet products from the Mediterranean with customers around the world.
We look forward to serving you again soon.
Warm regards,
Stelios Ellinas
Gourmet Groceries
Fast shipping, excellent quality
Clear website, easy to order and pay. I bought a bottle of Atsas olive oil, and it was shipped very quickly and was very well packaged. Shipping to Sweden was only 10 euros! The oil itself is of the best quality, you can taste it. 10/10 would recommend!
27. huhtikuuta 2026
Vastaus yritykseltä Gourmet Groceries
Dear Laura,
Thank you so much for your kind words and for taking the time to share your experience with Gourmet Groceries.
We’re delighted to hear that you enjoyed the Atsas premium olive oil and that your order reached Sweden quickly and safely. We take great care in ensuring that all our products — especially high-quality, high-polyphenol extra virgin olive oils — are carefully packaged and shipped efficiently across Europe.
At Gourmet Groceries, our focus is on sourcing exceptional, award-winning olive oils directly from trusted producers, while offering a seamless online shopping experience with reliable international delivery.
Your feedback truly means a lot to us, and we look forward to serving you again soon.
Warm regards,
The Gourmet Groceries Team
There is a 2 week shipping delay
There is a 2 week shipping delay. Since I have no way of knowing how a perishable item like Extra Virgin Olive Oil is being stored, I will request a refund.
Gourmet Groceries needs to do a better shipping process.
14. huhtikuuta 2026
Vastaus yritykseltä Gourmet Groceries
Dear Hrishikesh,
Thank you for your feedback — we fully understand your concern regarding the delivery timeframe.
Your order was dispatched the same day via express service (FedEx International Priority / DHL Express), which is the fastest available shipping option. The shipment is currently in U.S. customs clearance, a standard process for international deliveries that can occasionally cause delays and is unfortunately outside our control.
Please note that all products are stored in temperature-controlled, air-conditioned facilities and are carefully packaged to maintain their quality throughout transit.
While the vast majority of shipments are delivered promptly, customs procedures for food products entering the United States can sometimes extend delivery times.
We are actively monitoring your shipment and expect it to be released shortly. Our team remains available should you need any updates or assistance.
Kind regards,
Gourmet Groceries Team
Exceptional customer service and prompt…
Exceptional customer service and prompt communication even out of normal business hours on the Saturday evening 03/01/2026 whilst New Year Festivities were still ongoing. Truly an amazing experience to have my order processed that evening and have it picked up by FedEx on Monday and shipped via International Priority even though I paid for flat rate normal shipping and only because I requested Urgent Delivery in my order!!!
Stellios, the Managing Director, truly went above and beyond to fulfill my order and upgraded it to International Priority at no extra cost, even though he could've done it on Monday morning without any interruption to his New Year celebrations!!!
Outstanding!!! 👏👏👏
Thank you again Stellios and I'm placing another order today as your selection of products, in all honesty, are of the best quality I've ever had!
John S. Sydney Australia
3. tammikuuta 2026
Vastaus yritykseltä Gourmet Groceries
Dear John,
Thank you so much for your incredibly kind words—we truly appreciate you taking the time to share your experience.
It was our absolute pleasure to assist with your order, and we’re delighted we could ensure it reached you as quickly as possible. Your support, especially during such a busy time of year, means a great deal to us.
At Gourmet Groceries, we are committed to sourcing premium Mediterranean products directly from small farms and producers, with a focus on exceptional quality, authenticity, and a connection to natural well-being and longevity. It’s wonderful to hear that this is reflected in your experience.
We truly appreciate your trust and look forward to serving you again soon.
Warm regards,
Stellios
Easy to use online web and fast delivery
15. huhtikuuta 2026
Vastaus yritykseltä Gourmet Groceries
Thank you so much, Umit, for your kind words and 5-star review!
We’re really glad you found the website easy to use and that your order reached you quickly — that’s exactly the experience we aim to provide.
At Gourmet Groceries, we focus on sourcing some of the finest Mediterranean products, including high-polyphenol olive oils, premium honey, and other specialty foods, so it means a lot to know everything went smoothly for you.
We truly appreciate your support and look forward to serving you again soon.
Warm regards,
The Gourmet Groceries Team
High quality products
High quality products. Great shipping speed. Always included a free gift!
13. huhtikuuta 2026
Vastaus yritykseltä Gourmet Groceries
Thank you, Amanda, for your wonderful review!
We’re so glad you enjoyed the quality of our products, the fast delivery, and the little surprise gift — it’s our way of sharing a bit more of the Mediterranean experience with you.
At Gourmet Groceries, we carefully select high-polyphenol olive oils, rare honeys, and premium gourmet foods from small producers known for their authenticity and exceptional standards. Every order is packed with attention to detail and shipped worldwide via express delivery, so you can enjoy these products at their best, wherever you are.
We look forward to bringing you more unique finds that combine health, longevity, and refined taste. 🌿
Vastaus yritykseltä Gourmet Groceries
Dear Alexia,
Thank you so much for your kind words and for your continued trust over the years—it truly means a lot to us.
We’re especially happy to know you’ve been enjoying a variety of our products, from high-phenolic extra virgin olive oils like Atsas and Strakka, to fine wines, Commandaria, and even the Claude Dozorme steak knives. It’s always a pleasure to serve customers who appreciate quality and authenticity across different categories.
At Gourmet Groceries, we focus on carefully sourcing premium Mediterranean products, including high-polyphenol EVOOs, authentic wines, traditional delicacies, and curated gift selections, all delivered quickly and reliably worldwide with DHL Express and FedEx Priority.
Thank you again for your 5-star review and your ongoing support—we truly look forward to your next order.
Warm regards,
The Gourmet Groceries Team
Vastaus yritykseltä Gourmet Groceries
Dear Margarita,
Thank you so much for your wonderful review—it truly means a lot to us.
We’re delighted to hear that you consistently enjoy both our products and our service. At Gourmet Groceries, we are deeply committed to sourcing some of the finest Mediterranean specialties, including high-polyphenol extra virgin olive oils, authentic balsamic vinegars from Modena, premium honeys (such as those from Ikaria’s Blue Zone), and carefully selected organic herbs. Every product is chosen with a focus on quality, health benefits, and authenticity.
It’s incredibly rewarding to know that our efforts are appreciated all the way in Colombia. We also take great pride in offering fast and reliable worldwide delivery with DHL Express and FedEx Priority, so our customers can enjoy these exceptional products wherever they are.
Thank you again for your trust and support—we look forward to serving you again very soon.
Warm regards,
The Gourmet Groceries Team
Vastaus yritykseltä Gourmet Groceries
Thank you so much for your kind words and continued support. We truly appreciate your trust in us 🙏
Vastaus yritykseltä Gourmet Groceries
Thank you, Alicia! We're so happy to hear our customer service met your expectations. It means a lot to us—looking forward to serving you again!
Excellent olive oil high in…
Excellent olive oil high in antioxidants, quick delivery
29. joulukuuta 2025
Vastaus yritykseltä Gourmet Groceries
Dear Miroslav,
Thank you very much for your kind review! We’re delighted to hear that you enjoyed the quality of the olive oil and our fast delivery service.
At Gourmet Groceries we always strive to offer exceptional products rich in natural antioxidants together with reliable shipping worldwide.
We truly appreciate your support and look forward to serving you again soon.
Warm regards,
Stelios Ellinas
Gourmet Groceries
I Love Gourmet Groceries super fast…
I Love Gourmet Groceries super fast service and top quality of products!
My favorite box is the Neurogastro that comes with 4 fine olive oils that help children on the autism spectrum have better cognition and communication skills.
3. maaliskuuta 2026
Vastaus yritykseltä Gourmet Groceries
Dear Lucia,
Thank you very much for your wonderful review and for sharing your experience with Gourmet Groceries. It truly means a lot to us.
We are especially grateful for your kind words regarding the Neurogastro selection. As both a medical professional and a parent, your perspective is deeply appreciated. Our goal is always to source exceptional olive oils of the highest quality that can be enjoyed as part of a balanced and mindful lifestyle.
Thank you again for your trust and support. We look forward to serving you again soon.
Warm regards,
Stelios Ellinas
Gourmet Groceries
Πόσο ασφαλές γρήγορο και αξιόπιστο είστε
Τα καλύτερα προϊόντα στον κόσμο γρήγορη εξυπηρέτηση με ασφάλεια
27. helmikuuta 2026
Vastaus yritykseltä Gourmet Groceries
Αγαπητέ Σπύρο,
Σε ευχαριστούμε πολύ για τα όμορφα λόγια και για την εμπιστοσύνη σου!
Χαιρόμαστε ιδιαίτερα που εκτίμησες την ποιότητα των προϊόντων μας, καθώς και τη γρήγορη και ασφαλή εξυπηρέτηση.
Η ικανοποίηση των πελατών μας είναι πάντα η πρώτη μας προτεραιότητα και τα σχόλιά σου μας δίνουν μεγάλη χαρά και κίνητρο να συνεχίσουμε να προσφέρουμε το καλύτερο δυνατό.
Να είσαι πάντα καλά και θα χαρούμε να σε εξυπηρετήσουμε ξανά σύντομα!
Με εκτίμηση,
Η ομάδα του Gourmet Groceries
The honey was unfortunately enriched…
The honey was unfortunately enriched with sugar to 50% !
16. helmikuuta 2026
Vastaus yritykseltä Gourmet Groceries
Dear Mr. Plegas,
We are sorry to hear about your experience. We would like to reassure you that our Vasilissa Organic Thyme Honey is 100% pure honey with no sugar or additives.
What you observed is natural crystallization, which is a normal process in raw honey—especially thyme honey—and is actually a sign of authenticity, not added sugar.
Our honey is certified organic and regularly tested under strict EU standards. We are always happy to assist you if you need any further clarification.
Medicinal wild olive oil
Wow, this place is incredible! They have the best of the best, a truly amazing selection of products, and the customer service is excellent! I've had the best experience; I love this place!!! I highly recommend it for its excellent products! Wow! 💖💖💖
6. helmikuuta 2026
Vastaus yritykseltä Gourmet Groceries
Dear Dalila,
Wow — thank you so much for your incredible words! 💖
We are truly grateful for your enthusiasm and so happy to hear you had such a wonderful experience with us. It means everything to our team to know that our products and service made you feel this way.
Your recommendation genuinely means the world to us. We can’t wait to welcome you back again very soon!
With heartfelt thanks,
Stelios
GourmetGroceries.com
My order
I am really happy with the product that I ordered. I will again purchase from you again in the near future. I was also happy with how quickly I received the product. Thank you!
29. tammikuuta 2026
Vastaus yritykseltä Gourmet Groceries
Dear Terry,
Thank you so much for your kind words! We’re truly delighted to hear that you were happy with both the product and the delivery speed.
We look forward to serving you again very soon.
Warm regards,
Stelios
Gourmet Groceries
Always 5-Star
It is going to be another and always a 5-star rating. I cannot praise Gourmet Groceries products enough.
Whether it is for health or taste, look nowhere other than Gourmet Groceries.
16. tammikuuta 2026
Vastaus yritykseltä Gourmet Groceries
Thank you Tariq! ⭐
We truly appreciate your continued support and kind words. It’s always a pleasure knowing our products reach friends like you in Saudi Arabia. More good things coming!
Vastaus yritykseltä Gourmet Groceries
Hi Paul,
thank you very much for your kind words and for the 5-star review! We’re really happy to hear you enjoyed both the product and the speedy delivery.
Looking forward to serving you again soon 😊
Best regards,
Stelios
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