I bought these for my Fiance she absolutely loves them. Honestly I bought them just for the "cute" factor, but she swears they're actually really comfortable. Another aspect of these that impressed me... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
The blanket was a cheap fabric! Advertised as "Premium Fleece". What a joke! And the socks are like a cheap compression hose type material. Actually, I can't even describe what the material is! Orde... Näytä lisää
This product absolutely exceeded my expectations! The photos I send of my two dogs wasn't the best possible, but the only ones I could capture. You took what I sent and created two pairs of socks that... Näytä lisää
Yritys on vastannut
I wish i could give them no stars. I have never written a review before but the lack of response, the order not coming and the refund still not being issued I cannot believe they are in business. The... Näytä lisää
2,9
Keskitasoinen
30 t. arvostelua
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
fake tracking number
Ordered November 24. Received an email saying they shipped on Dec. 2, with a tracking number. The tracking number doesn't work. Repeatedly emailed customer service. No answer. horrible company. Do not order from them.
15. joulukuuta 2022
Oma-aloitteinen arvostelu
Send proofs
I added a note for the production team to leave in my dogs chin. I was told PupSocks could not send a proof, but before the socks arrived, they sent a up-sell promo and my dogs chin was cut out and weird cheeks were created where my dog had none. He was unrecognizable. This image could have been sent as a proof.
I get this message when trying to reach customer service.
Delivery incomplete
There was a temporary problem delivering your message to team at gopupsocks.com. Gmail will retry for 45 more hours. You'll be notified if the delivery fails permanently.
12. joulukuuta 2022
Oma-aloitteinen arvostelu
Go with a competitor
11 days after I have ordered I have only received a tracking number that neither UPS nor Shop can provide delivery information for. I also discovered this product through instagram advertising and regret not doing some research before purchasing. Use a competitor's service. I will be contacting my bank to cancel the charge
13. joulukuuta 2022
Oma-aloitteinen arvostelu
Do not order from this company
Do not order from this company! They send you a shipping number that does not work. They will not respond to you either. Do NOT waste your money!!
3. joulukuuta 2022
Oma-aloitteinen arvostelu
A gift for my wife
A gift for my wife. They sent me a tracking number that did not work. Told me that it was too bad that my order got lost, that I should contact some insurance company and ask for a refund. Insurance company was a dead end, so I put a stop on my credit card for the charge. They then became more sympathetic and tried to send me a replacement pair of socks which again I never received. I asked for a refund and they said they can't because of the credit card dispute.
8. marraskuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä GoPupSocks
Hi Ethan,
Thanks for your feedback. We do apologize for the issues you experienced. After looking into your order details, I can see your replacement order was delivered. We appreciate your feedback in order to better ourselves as a company on how we communicate with our customers in the near future. Please feel free to email us directly if you have any additional concerns at Team@petsocks.com. We appreciate your patience!
Kind Regards,
The PupSocks Team
I ordered 2 pairs of socks Nov 8 after…
I ordered 2 pairs of socks Nov 8 after seeing an ad on social media. It's Nov 29 and they can't tell me when the order will be shipped due to "quality concerns." But I'm being bombarded with ads and emails now to order more. Customer service says they " want to be sure we make up for where we fell short of fulfilling your order in a timely manner." but don't actually offer me anything! Save yourself the hassle.
29. marraskuuta 2022
Oma-aloitteinen arvostelu
Never received
12. marraskuuta 2021
My son especially likes dogs so I…
My son especially likes dogs so I bought two for him.Very fast logistics,my son likes it too,but I noticed that the pattern is obviously deformed after wearing although it is hidden in the shoe, the children may prefer a dog sock that looks and wears cute.
24. lokakuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä GoPupSocks
Hi Marcia,
Thanks for your feedback. We wanted to ensure that your order issue has been resolved, however, we could not locate any specific order details based on the information provided in your organic review.
That said, please email our support team directly at team@petsocks.com to confirm that your order issue has been rectified to your satisfaction. We look forward to hearing from you. Thank you for your patience.
The PupSocks Team
Bad customer service
I was promised a coupon since my order was late. I have emailed customer service multiple times without a response. I would not recommend pupsocks if you want a good experience.
10. syyskuuta 2022
Vastaus yritykseltä GoPupSocks
Hi Patsy,
Thanks for your feedback. We are terribly sorry you haven't received your coupon. After looking into your order issue, I can see we reached out on September 13 with no response. With that being said, please look out for an email from one of our customer service representatives.
Best Regards,
The PupSocks Team
Convenient & Unique Gift for any Celebration
My order was fulfilled quickly and accurately. I filled out the online form and my socks were created exactly how I envisioned! What a beautifully unique idea for people of all walks of life!
8. syyskuuta 2022
Vastaus yritykseltä GoPupSocks
Hi Nikki,
We are elated that you love your PupSocks and you were pleased with our products and speedy services. We are extremely happy we were able to deliver exceptional quality products to you and your loved ones. We appreciate your business and value you as a customer!
Kind Regards,
The PupSocks Team
The socks were great
The socks were great! There was a very slight delay, just 1-2 days, in my order but PupSocks reached out and kept me informed every step of the way! Once I received the product it was exactly what I ordered and my wife loved them!!! Happy wife, happy life!!!
7. syyskuuta 2022
Vastaus yritykseltä GoPupSocks
Hi Rich,
Thank you for your review. We really appreciate your patience with us. We are elated that you love your PupSocks and that you were pleased with our products/ services. We are even happier that your wife loved her special gift. We appreciate your business and value you as a customer!
Kind Regards,
The PupSocks Team
Vastaus yritykseltä GoPupSocks
Hi Benny,
Thanks for your feedback. I see you weren't satisfied with the overall quality of our socks. Our products are usually comfy, lightweight, and fit perfectly based on the size selected. We make our socks with the intention of them being novelty items but they can be worn. In order for us to improve as a company, we take your feedback extremely serious. Because we are customer-focused, we would love for you to please give us a 2nd chance to "pup-your-socks off". Please go to Gopupsocks.com and use "Trust20" on any other of our custom-made products! We want and appreciate your business!
Kind Regards,
The PupSocks Team
Great tribute for a great dog
We recently had to have our dog, who we had for 13 years, euthanized. I purchased the socks, with his photo, as a gift for my wife. The socks are great quality and the photo was matched perfectly. The order process was easy and shipment was quick. Thanks for great product.
6. syyskuuta 2022
Vastaus yritykseltä GoPupSocks
Hi there,
Thank you for your review. We are terribly sorry for your loss. It is never easy to lose a fur baby. This will be a beautiful tribute and it was our pleasure making them for your Wife. Thank you for including us in your special gift.
Kind Regards,
The PupSocks Team
I had no problems in ordering and…
I had no problems in ordering and receiving the socks and the people I bought them for loved them!
5. syyskuuta 2022
Vastaus yritykseltä GoPupSocks
Hi Steven,
Thanks for your review. We are happy your PupSocks were a complete hit. Thank you for being a valued customer. We appreciate your business.
Kind Regards,
The PupSocks Team
Second pair of socks good but not great
This was my second pair of socks purchased and the quality of the photos was not as great. I even mentioned in the comments, upon ordering, that if better photos were needed I could provide them. The dogs’ faces were a bit elongated and not clear. I’m sure they will be loved, but I’ve seen the quality you can produce and this just didn’t match it.
13. elokuuta 2022
Vastaus yritykseltä GoPupSocks
Hi Jennifer,
Thanks for your feedback. We do apologize you weren't happy with your order. After looking into your order details, the template shows two cute small pups on our floral design. With that said, please look out for an email from our customer service representative.
Best Regards,
The PupSocks Team
Never got them
Never got them. It’s been almost a month and they made it to the island next to me (I live in Hawaii) they sat on that island for a few days and then it says it left there and went back to the continental US on august 1st and they never moved. So I guess I’m not getting them
7. elokuuta 2022
Vastaus yritykseltä GoPupSocks
Hi Kory,
Thanks for your feedback! We do sincerely apologize you are receiving your order later than expected. That was never our intention. Transit delays are out of our control. After looking into your order details, I could not find any contact attempts. That said, please look out for an email from one of our customer service representatives. Thank you for being a valued customer.
Kind Regards,
The PupSocks Team
Awesome socks!
4. elokuuta 2022
Vastaus yritykseltä GoPupSocks
Hi Maddie,
Thanks for sharing your feedback! We are so happy that you loved your PupSocks. Quality is the goal, and I'm thrilled to see we achieved it. We value and appreciate you as a customer!
Best Regards,
The PupSocks Team
Absolutely Adorable
I got a pay of socks and a matching mask for my daughter, and she completely loved them. Her dogs mean the world to her and she to show them off!
3. elokuuta 2022
Vastaus yritykseltä GoPupSocks
Hi Christin,
Thank you for your review! We are thrilled your PupSocks and mask gifts were a hit! Thank you for including us in your special gift to your daughter. We appreciate your business!
Best Regards,
The PupSocks Team
Order arrived 8 months late......
I ordered the socks in November of 2021 as a Christmas present for my daughters and received them in July of 2022. Cute, but not worth that kind of wait.
2. elokuuta 2022
Vastaus yritykseltä GoPupSocks
Hi Lauren,
Thanks for your feedback. We are happy to see you thought your PupSocks were cute. We do sincerely apologize for the delay in receiving your order. After looking into your order details, I can see a solution was sent via email in 2021, but we did not receive a response. We are glad you did receive your order. Once again, we apologize for the issues you experienced and would love for you to give us a 2nd chance. Please visit Gopupsocks.com and use Trust20 on any other of our custom-made products! We appreciate your business and patience. Please email us directly if you have any additional concerns at Team@petsocks.com.
Kind Regards,
The PupSocks Team
Vastaus yritykseltä GoPupSocks
Hi Fito,
Thank you for your review! We are so elated that you love your PupSocks and that you were pleased with the speed of your order. Thank you for allowing us to deliver exceptional quality products to you and your loved ones. We value and appreciate you!
Best Regards,
The PupSocks Team
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.