Material misrepresentation of shipping and return policies.
This company advertises that orders ship from Dallas, Texas, with a domestic return policy, but my experience was completely different. My package never shipped from Dallas (its true origin is unknown), and it failed to arrive within the promised 7–10 day delivery window.
It has now been three weeks, and I still haven't received my order. Every attempt to reach customer service resulted in automated, canned responses that offered zero real information. Because the company refused to provide a meaningful resolution, I was forced to file a dispute with my credit card company to get my money back. Save yourself the headache and avoid this business.

