GoodFoodDelivered Arvostelua 

Would give no stars if possible. In a few words CUSTOMER SERVICE NON EXISTENT
I have been trying to cancel my monthly subscription. I’ve been told it had been cancelled when it hadn’t and all emails have been answered but no further action.

Where do I start absolutely rubbish customer service, I ordered my items and added my new address and when I payed the system reverted to my old address, which of course is not their fault, however I made contact immediately on all platforms and did not get a response I managed to stop it being delivered and returned to them. Then received a message saying they had sent again by Royal Mail and it was sent to the wrong address again the person did not read the email trail, I did not get responses to my emails and it cost me to have my parcel sent from NE to the southwest. This could have been avoided if someone was checking emails and messages like any normal company would. Anyway opened my parcel and two substitutes which are the same. Certainly not recommending this company

Not a good choice for healthy snacks. Too many items have unnecessarily added sugar. Some of the dried fruit we had tasted bitter and tough. Would definitely not recommend or order again sadly

Would give zero stars if possible placed an order nothing has arrived 4 emails sent only had a response when I requested a charge back /scam don’t use misleading

Most products tasted good, however GFD state on their website that their Dried Kiwi Fruit has NO ADDED SUGARS, however their packaging had SUGARS down as the second ingredient.

Misleading perhaps?

Ordered a fair amount of items from these guys. Not overly great. Ordered some olives in the order, received ones I hadn’t even ordered, opened them a few days after receiving and thought these taste funny, they went out of date beginning of February. It’s now end of June. Sent an email to customer service who said sorry but we need some time to get back to you on this issue. A week later and still nothing. Wouldn’t advise using this company, not very good with stock control and also packaging on some items looked like it had been packaged by a child.

Don't use these guys, my order ĥas been with Royal Mail since last Friday...I mean it's food. Don't waste your money. Customer service is very poor. Didn't answer any of my questions.

Never to buy again. The peanuts are rancid, even though marked in date. Green dye added to kiwi slices and are too sweet. For the money I paid, I get better quality and better packaging. All products are fairly old, not fresh. Disgusting!

Can’t recommend enough. The sweeties were amazing. All the memories from the retro sweeties of our youth! 🥰 absolutely delicious! Thankyou 👌🏼

OMG! They product taste was so yummy. I finished the whole package while l was making my content. When something is really good it’s so easy to create a content as you are not faking. Welldone for the product and l hope l inspired some people.

Lying about product. I bought dried kiwi which should have NO sugar added, yet when arrived and I tasted , sugar is added and it states on packaging that contains sugar on top of kiwi.. so misleading and cheating customers.

They started off really well the snack of good if a bit expensive but 5 weeks ago with the latest order 80% did not turn up and they are dragging there feet to sort this out.
I have emailed then multiple times and I get thank you for letting me know all the way up to I have passed this onto a manager and yet nothing is happening. So if you do both them remember, if you ever have a problem don't expect to get it sorted out. They will take your money. They will not refund you and they will not send you the goods that you are entitled to and paid for

Ordered a selection of dried fruit and a pkt of pork scratchings for the partner. This was not available when delivered and some dried fruit was sent as a replacement. The other fruit was full of sugar the apricots tasted disgusting and the dried peaches were 'waxy' in texture which was very off putting. Fruit looks nothing like the adverts. Avoid this company.

The same person Rahul Kapoor runs this and other businesses and they all seem to be scams judging by the reviews.
I sadly made and order
Re the above order that has just been delivered.

1) There was no Rowse Honey included - which I have had the money taken for.

2) Any of the free items I selected to make it worth while - NONE were included

3) You sent no Fusilla Pasta which I paid for

4) The Mystery £20 box worth £40+ was not valued anywhere near when the item value were totted up via Asda prices. It would barely be £20. You guarantee £40+ value, that was not in this parcel (even less value when out of date and stale and items from multi packs)

5) It says this is parcel 1 of 1 - but then says "there are other items from your order not included in this shipment" - which is it please, is this 1 of 2?

What is the tracking for the parcel with the other items?

6) You say short dated or just past best before - over half of the rubbish I got was early 2024 and even early 2023 - you are selling products 2 years old - They are uneatable .

I have emailed and messaged 5 times and they dont even have the decency to reply. Trading standards will be contacted. Rakukltd / goodfooddelievred/ bargainbuddy all run by the same person who takes your money and doesnt send you what you buy

Terrible Company Do not BUY FROM HERE!!
I’ve purchased many times from them but this time they took my money £25.94, my parcel still missing. Request for a full REFUND haven’t heard back from them since yesterday!!!!!!!

Placed order, order arrives (yay), opens order, notices 7 out of 8 bags of pecans missing (yikes). Email to request help, get response quickly asking for photos, I reply same day. 2 weeks later and several more emails (ignored by recipient) and I’m over £25 down, no goods, no responses and a sour taste in my mouth. Disgusting customer service, if you like having your money stolen with no goods you paid for then buy from here. I’m currently escalating the matter and seeking legal advice.

Add on. Customer services eventually got back to me, although I suspect only to get review changed. The missing nuts have been sent (finally); however even though I’ve previously enjoyed products from here, the customer service is left wanting, so I won’t be a returning customer.

Order arrived with no nuts and cracker gift platter and 3 packets missing from the rest of the order, so I'm over £20 out of pocket. Emailed numerous times and was asked to email a copy of the postage/delivery label on the box which I did. Still no reply. Emailed again - no reply. Once they've got your money they don't care. Would never buy from again and obviously wouldn't recommend. Was also surprised just how sugary some of the snacks were, not healthy at all. A rip off!!!

This company is a scam. Taken my money months ago and ignored all correspondence.

Wrong product sent & 0 response. I'm not surprised the most recent review also talks something similar. The product descriptions are misleading, saying no added sugars and 100% kiwi for example but when it arrives the packaging ingredients list sugars and preservatives. Have also been told "it's with the manager" but I'm doubting there even is one or they're too arrogant to respond. I've been waiting 2 weeks + with this invalid purchase.

Still not received these, ordered for next day delivery and should have arrive between Christmas and new year and it’s now 28th Jan. the said they were delivered last week, the picture is not of my home and customer service is non existent- kept getting told it’s with a manager and this has been since December that I have had this response, I spent over £125 with them and have nothing to show for it - do not use this company, appalling customer service