Great North Healthcare Ltd Arvostelua 14

We are extremely grateful to the team at Great North Healthcare
for the professionalism and compassion they showed during a very difficult period for our family.

The medical assessment process was handled with care, efficiency, and genuine understanding. Dr Sahoo carefully reviewed extensive neurological and specialist reports and treated us with kindness and respect throughout.

Communication was excellent, turnaround times were fast, and the entire process felt supportive rather than stressful. We would highly recommend their service to anyone needing professional medical documentation or assessments in complex circumstances.

Excellent service from booking to seeing the doctor for a steroid injection. First class advice from a doctor who took time to listen and then recommend and explain what procedures can be helpful .

Very efficient good service no waiting about friendly and helpful

Received great service from the start. Matt was always there to answer questions, service was always helpful and prompt, by both email and WhatsApp. I was under the care of Dr Sahoo who listened and answered my all my concerns. I great service by all staff.

The entire process was seamless and efficient, from requesting information to booking the appointment. I was given several options for days and times, which made scheduling easy. The doctor was knowledgeable, warm, and caring, and a skilled injector. He explained my health issue clearly and concisely, and offered thoughtful suggestions for long-term healing options. I felt heard, understood, and well supported throughout. I can’t recommend them enough.

Quickly seen face to face and follow up of results on the phone.
Best thing I thought was that I had a proper examination and discussion regarding tests needed and only advised relevant ones, not a long list.
Best experience and will be going back for myself and family . Thank you so much

Had an AI Voice consultation with a GP. It was super easy to make an appointment for the next day. All my concerns were addressed and solved quickly. Would definitely recommend this practice.

The best healthcare experience I’ve ever had. The whole process was seamless with clear, helpful and caring advice. Highly recommend.

"From call to prescription in 90 minutes - a lifesaver!"
"I developed a horrible cough and chest tightness over the weekend, with my asthma worsening. My NHS GP couldn't see me for a week. I called the private clinic at 9 am, had a video consultation with the doctor by 10 am. He listened carefully to my symptoms, asked all the right questions, and immediately sent a prescription for my inhalers to me. He also recommended a specific chest physio technique. By 10:30 am, I was starting treatment. The cost was transparent and worth every penny for stopping a chest infection in its tracks."

Excellent service , amazing experience, worth every penny .knowledgeable and reliable staff .

I’m really glad I made the decision to book an appointment with Great North Healthcare Ltd- My experience was incredibly positive right from the appointment booking process to being seen promptly by a very professional and empathetic team of doctors including nursing staff. The aftercare and follow up was also flawless. I would strongly recommend this clinic especially if you are concerned about waiting times for NHS services.

When I reached out , I had immediate response and my request was dealt with as a priority.
Very professional.

Easy access , knowledgeable staff . Felt comfortable sharing my concerns .

Fantastic experience with my first video doctor's appointment at Great North Healthcare. So easy to use – no technical headaches. The doctor was lovely, very knowledgeable, and put me completely at ease. Got my prescription sorted without having to take time off work or find parking in Newcastle city centre. Will definitely use this service again!