I recently purchased a mobility scooter from them. The Order was confirmed and I received a delivery date within a couple of hours. The delivery was 3 days later by great carriers who put... Näytä lisää
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Fantastic service, I ordered a scooter on a Sunday and I received the scooter by 9.30am on Tuesday, faster than prime lol, I have had a great time with my scooter and it has opened my world. The custo... Näytä lisää
From my first contact by phone to arriving to view & purchase My TGA S4 Breeze GT.I was treated as a highly valued customer. The most professional team to deal with. My scooter was prepared for my vi... Näytä lisää
A few weeks back i would not have expected to change to a 5*review. Jeremy the owner of the company contacted me, he sorted everything out for me i now have a great, New to me, scooter. Jeremy res... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
At GMS Mobility, we are passionate about mobility and customer care which is why you will find quality products at a great price. We have 100's of Mobility Scooters and Powerchairs in stock, all with FREE next working day delivery to most parts of the UK.
Yhteystiedot
Unit 1A Altbarn Road, CO2 8LG, Colchester, Yhdistynyt kuningaskunta
- 01206 838888
- sales@gmsmobility.co.uk
- gms-mobility.co.uk
On vastannut 100 %: iin saamistaan huonoista arvosteluista
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They were superb from start to finish
They were superb from start to finish . They did exactly as promised and the amount of email response to my questions was incredible. The product arrived on time and was very well packed. I had asked if an exchange was possible and the efoldi scooter was collected also on time with minimum fuss. Also refund was as promised in my account on time as agreed. The staff could not be more accommodating or helpful. Welldone. Highly recommend this company
Exceptional from the start
What a wonderful experience with GMS Mobility, from our initial enquiry speaking with Jeremy, who showed empathy, understanding and wonderful Customer Care to the delivery of a product, at very good value, delivered and packaged incredibly well, by a brilliant team from HT Gardners! Exceptional from the start so we highly recommend GMS Mobility. Thank you.
Well what can I say,
Well what can I say,I contacted them on Monday and by Thursday everything was sorted. Everyone I spoke to were kind, polite and put me at ease straight away, no messing around, if I had anything else to sort out I wouldn’t hesitate, if I could give more than 5 stars I would thank you very much Ashley
outstanding service
It is not very often that i feel like writing a review but the service i received from GMS deserved recognition.I rang Monday morning at nine thirty had a chat with JOEL ,ordered a micromus it was delivered next day by ten am,This was my second purchase from GMS ,The first being a careco Daytona ,both have been in superb condition .So if you are doubtful about dealing with GMS please dont be ,i am sure you will be pleased.
BRILLIANT SERVICE
My mom had a mobility scooter that needed selling urgently as she no longer required it. The staff at GMS provided brilliant service right from the start. They made everything so easy for us and they collected the scooter and transferred the funds on the same day. I would highly recommend this company
What a fantastic company
What a fantastic company, Joel,Jeremy and Georgina from start to finish, I would highly recommend top people ♥️♥️
Quick response
I filled out the paperwork and sent it to GMS Mobility. They responded quickly and made an offer to which I accepted. They referred me to their courier and I confirmed the day for collection. They gave me a 3 hour window on the arranged date and collected the scooter. I was told it would take 48 hours to get to GMS which it did and at the end of business that day, I had been paid by bacs. Excellent service and communication throughout.
I would highly recommend GMS Mobility…
I would highly recommend GMS Mobility after our excellent experience with them.
From buying the wheelchair to delivery Joel was extremely helpful and friendly throughout.
We would not hesitate to buy mobility equipment from them again in the future
I have just dealt with Georgina over…
I have just dealt with Georgina over the last few days and she was fantastic.The whole process was flawless and I would recommend to anyone
Excellent Customer Service
Dealing with GMS has been a demonstration of what outstanding customer service can be but so rarely is. Various conversations with other firms led me to believe that selling my mobility scooter would be difficult and that I would receive very little for it. Georgina made handling the whole process simple and hassle free. I was given a very fair offer which I accepted. Collection was then arranged on a date to suit me. Communications throughout were superb. Collection was efficient and on time. Payment made direct to my account very soon after delivery to GMS. The whole experience was easy. GMS should be proud of their outstanding customer service. I would heartily recommend GMS to others.
5*****Star Professionals
What a thoroughly open/honest and trustworthy business. I recently needed to part exchange my Pride scooter fo a lighter one. Initial contact was made and prompt reply received from Georgina. From that moment the whole transaction was carried out so professionally. Part exchange allowance very fair,scooter selected was an ex demo in absolute mint
condition. After a few days I had a problem.Luckily I only live 15 miles away so after telephone contact immediate appointment agreed for later the same day. (New scooter folds and fits the car)
Problem solved within the hour and I was on my way home. Based upon my experiencse I cannot recommend this company more highly. Special thanks to Georgina,Jeremy and Joel for a professional transaction. If you are in the market for a used or ex demo scooter please try GMS...you wont be disappointed
Ian T
Great company to buy a mobility scooter…
Great company to buy a mobility scooter from and excellent customer service support I didn’t want to sell my old scooter privately with all the hassle so part exchanged for new
One Joel was very patient and understanding and arranged everything for me and the courier company was excellent service and very helpful and friendly I would recommend to others in future thank you
Scooter valuation and collection
Great company to deal with, good valuation of scooters and tracked collection on allocated day and took out all the hassle of trying to sell them privately.Georgina was fantastic in sorting everthing out via e-mail and telephone conversations and bank transfer completed within two days of collection.Thank you.
Truly the best customer service
Truly the best customer service ! In less than 24 hours problems solved and replacement received! Thanks very much.
Highly Recommended
Bought a used Mobility Scooter from the company unfortunately the battery was not up to standard, the company paid for the return postage and gave me a full refund,
GMS are a really good company to deal with and would
Highly recommend them.
Prompt and efficient.
The wheelchair was collected on time as promised and as soon as it was received at their warehouse payment was made. A very prompt and efficient service.
Georgina was a pleasure to work with
Georgina was a pleasure to work with, the offer was 109% held to and collection was very quickly made too. Extremely good company would use again without hesitation.
Swift, uncomplicated service
When I needed to replace my mobility scooter I contacted 3 companies. Georgina, from GMS Mobility, responded immediately to my email, we agreed a price, the scooter was collected and the money transferred to my bank account before either of the other companies had responded. I would heartily recommend this company.
Excellent service
We contacted GMS, received a quote, had the scooter collected and received payment in less than a week! Excellent service and we were kept updated even over a bank holiday weekend. We would definitely recommend this firm
Service is run like an army base all in…
Service is run like an army base all in order to the point that my payment came through half way through this review thats the confidence I have and would install in others to buy or sell ,Jeremy is on point, thanks
I'm sure I will return
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