GMS Mobility Arvostelua 281

My husband passed away recently and I had to dispose of his almost brand new mobility scooter. I had been told nobody wanted "second hand". I turned to Google and discovered GMS. I contacted them and almost immediately I received a very acceptable offer. I appreciated the friendly and efficient service I found in an exchange of emails and withing a couple of days my scooter had been collected and money transferred to my account. Well done GMS!

Bought the scooter online 5 April and arrived 8 April and very well packaged.
Very pleased with scooter 10/10.

Contacted the company who responded quickly , very happy with payment and the delivery pick up and paid very quickly. I’m glad it will go to someone who will benefit from the schooter
Highly recommend .

Very nice people. And The products are exactly as they say they are. The delivery was very, very quick. Georgina delivered my scooter thank you.. When I wanted to return the scooter because it wasn’t for me, this was very very quick.
When I wanted to ask something and send an email to them, this was replied to very quick. Very happy with the process. Top marks, thank you very much for your help

Honestly, I can’t remember the last time I had service this good. It was straightforward, fast and reliable. I was kept informed at every step. The company would have received my email on Monday asking if they wanted to buy a used motobility scooter. The scooter was picked up Tuesday and the money was in my account on Thursday, the day they received it. Thank you Jeremy from GMS Mobility.

Very good service, kept well informed and gave me a very fare price.

The company dealt with my request to sell my scooter.
Within in a week they had picked up the mobility scooter and money put into my bank.
First class service.

I can honestly say the best service I’ve ever received from the entire eBay. These people were absolutely fantastic with money needs the item they provided was fantastic and brand-new contact was fantastic. Out of 10. The delivery was perfect. I couldn’t ask for better people to do business with thank you for your amazing service I really appreciate it.

Very speedy response to my enquiry and then also very quick collection. The courier service gave the most updates I've ever had on the day of collection and then it was a speedy turnaround to get our money paid. Would definitely recommend. Efficiency and pain free!

Having been around for 87 years I have found that dealing with many companies can be a frightening experience but having recently purchased a mobility scooter from GMS Mobility I have had my previous views on customer service torn to shreds by them as they have treated my return of the scooter with the most outstanding courtesy I have ever come across especially as the return was my own fault for not finding out the rules of my Old peoples retirement home which meant that I could not keep the scooter inside under the stairs of public access to the flats. I have always found that when speaking to ladies on the telephone they are always polite, but Georgina was way beyond that with her kind help in returning this scooter to them. Following my call they had the scooter picked up the following day, back to base the next day and money refunded on the same day. That is the most extraordinary performance one could ever wish for. Thank you, Georgina, you are a credit to your fine company. Kindest Regards

I bought a mobile scooter from GMS on the 15/05/24 received said scooter on the 17/05/24.
I cannot fault the service provided by this company enough.
I was nervous about buying on line, especially when they were so far away, but the correspondence from Georgina Wicks was first class and she put my mind at ease.
I needed a scooter man enough to go up a campsite road that was made out of chippings, as my scooter only made it half way up, so my go go sport has gone back home for good and I now have a Shoprider ( road master ) Cadiz to use while I'm away. In just under 2 weeks i have used my scooter 10 days, and I would feel very confident using this scooter on the main roads.
So am I delighted with my purchase = YES.
Would I recommend GMS = YES
Would I use GMS again, that is most definitely a YES 💯 yes.
GREAT SERVICE 👍
GREAT PRICE 👍

I bought a scooter recently from GMS, however, upon arrival it was found to have a couple of faults that I was not aware of, after a discussion with both Georgina and Jeremy I decided it was not the one for me. There were no hard feelings or hard sell for another scooter. The refund process was simple and straightforward. Although disappointed not to keep the scooter it was a pleasure to deal with two people who have mastered that art of customer care. I have no hesitation in telling anyone that this is a company that does exactly what it says in the Ad. Well done.

I contacted GMS about selling my mobility scooter to them. We agreed a price and they sent a courier to collect it, then I received the money after they received the scooter. It was all very simple and efficient. There were no problems at all. I would certainly recommend GMS Mobility.

Cannot fault the service provided by this company. Georgina was always quick in answering my queries, scooter was picked up the next day, and, once checked, money went straight into the bank. In this day and age it is sometimes hard to trust new companies, but my faith has been restored by this one!

Contacted Jeremy at GMS mobility Colchester, by phone he was really helpful and informative. On his recommendations we visited the showroom, where we were welcomed by 2 other staff, what a credit to the company they also are, warm, friendly and informative. I can't recommend highly enough contacting them with any issues you may have or buying a product.
Thank you again for your help

I purchased a used scooter at a great price. Excellent condition and as described. Georgina was really helpful and delivered on her word. Highly recommended.

Excellent transaction. I contacted Georgina regarding a scooter I had for sale. She was efficient and answered all my queries. Once the sale had been agreed it was turned around in a couple of days and funds received. Would definitely recommend GMS mobility for a quick and painless service.

Easy to deal with, no fuss and quick payment

The scooter arrived in excellent condition and very quickly.My scooter is a 2001 model so to find one as good as this is fantastic. The delivery guys were also very good and allowed me to take the scooter for a spin on arrival. Communication was also great with update of when I could expect delivery . Overall a great company to deal with

Excellent service provided by Jeremy and I would highly recommend GMS for anyone looking for mobility scooter.