My original appt had to be changed to due Michael being detained on a job, however he called with plenty notice advising me. Rearranged with full confidence of attendance and attention to any matter r... Näytä lisää
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Great company, top quality and fair prices After another plumber botched a job replacing an immersion heater system GJassal All Trades came out, discussed options, then subsequently put in the... Näytä lisää
Job done in an efficient and courteous manner by Michael. Only qualm would be having to pay up front over the phone to a company I had not dealt with before. I still don't know where this company is... Näytä lisää
Had an emergency late evening leak which was causing issues with downstairs flat. G Jassal's plumber was late by an hour or so but nevertheless showed up and did a needed temp fix for the problem. Had... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
With over 25 years experience G Jassal is your go to company for any works on your home or business in or around Glasgow/West of Scotland. We constantly invest in our team ensuring we are up to speed with the latest technology and methods. Gas Safe registered and fully insured.
Yhteystiedot
4 Fullarton Street, KA7 1UB, Ayr, Yhdistynyt kuningaskunta
- 0141 483 4800
- enquiries@gjassal.com
- gjassal.com
4,2
Hyvä
840 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Responsive and efficient
Very responsive and kept me informed of all stages of the work
30. heinäkuuta 2023
Vastaus yritykseltä G Jassal Glasgow All Trades
Hi Dinesh
Thank you for leaving us a review it really means a lot to us.
I am really glad that you were happy and satisfied with the work and service we provided for you.
If there is anything else we can do for you please don't hesitate to give us a call.
Thank you
Stephanie
G Jassal Team
Waste
For context, my bathroom was flooded due to a block in the pipe.
The company boasts that an emergency plumber will be at your door within 1 hour - I waited 2 and a half (I believe), which isn’t an issue as i was desperate for a plumber but I obviously expected the plumber to come within an hour as stated.
When the plumber arrived he walked around for 15 minutes looking at pipes etc before saying he can’t do anything. That’s fine, sometimes jobs are more complex than the customer realises. Now, this wouldn’t have been an issue but I was told I would be contacted by them to organise for a specialist to come in. This was on a Friday. The plumber left, having essentially not done anything, and I was still left with a bathroom with sewage water soaking into the vinyl and human waste filling my shower. I was not contacted until Tuesday - to which I happily ignored having had to outsource someone else to fix the issue (dyno rod - a fantastic company highly recommend). It is also worth noting that I was told that even if the problem cannot be solved same day that the plumber would at least help the situation - I thought potentially maybe the water could somehow be cleared? I am not sure.
I was still charged £147.00 by G Jassal and all I received was a plumber tell me the job was ‘f***ed’ before leaving the property having achieved the square root of f-all.
However, the people who work the phones are lovely and very helpful.
21. heinäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä G Jassal Glasgow All Trades
Hi Jake
Thank you for leaving us your review it really means a lot to us.
Unfortunately on this occasion we were unable to fix the issue that you were having. The engineers don't know what they are facing until they arrive on site, and I can only apologise as we feel there may have been a bit of confusion with regards to times etc.
As we tried to call you and our calls were ignored there wasn't much else we could of done for you. Please feel free to give us a call and we can discuss in further detail.
Thank you
Stephanie
G Jassal Team
Tremendous company.
I had water leaking into a room at 5:45pm on a Friday night.
By 7pm- it was fixed.
A great experience and friendly plumber arrived.
I would absolutely use this company again.
21. heinäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä G Jassal Glasgow All Trades
Hi Alan
Thank you for leaving us your review it really means a lot to us.
I am so glad that you were happy and satisfied with the work and service we provided for you.
If there is anything else we can do for you please don't hesitate to give us a call anytime we are open 24/7.
Thank you
Stephanie
G Jassal Team
Water tank leak
The elderly man who came to diagnose the cause of my water leak didn't report the full extent of the work that needed to be done to the company, which resulted in me receiving a second quote which was £200 more than the original one. The second guy who came to do the actual repair was courteous and helpful and was able to solve the problem(hence a 3 star review became a 4 star one). Like other reviewers, I was surprised to be charged up front,but that may be standard practice in the industry.
20. heinäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä G Jassal Glasgow All Trades
Hello Nightfright
Thank you for leaving us your review it really means a lot to us.
I am so glad that we managed to help solve your issue that you were having, sorry we weren't able to complete on first visit but got it on the second one and every thing is working ok for you.
If there is anything else we can do for you please don't hesitate to give us a call anytime we are open 24/7.
Thank you
Stephanie
G Jassal Team
I contacted G Jassal all trades to get my gas job capped off
I contacted G Jassal all trades to get some work done at very short notice and they were there the next day.
Excellent service provided
27. heinäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä G Jassal Glasgow All Trades
Hi John
Thank you for leaving us your review it really means a lot to us.
I am so glad that you were happy and satisfied with the work and service we provided for you.
If there is anything else we can do for you please don't hesitate to give us a call.
Thank you
Stephanie
G Jassal Team
Quick and efficient engineering work.
14. heinäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä G Jassal Glasgow All Trades
Hi Naveen
Thank you very much for leaving us your feedback it really means a lot to us.
I am so glad that you were happy and satisfied with the work that we carried out for you.
If there is anything else we could do for you please don't hesitate to give us a call.
Thank you
Stephanie
G Jassal Team
A very expensive mistake
I had a new bathroom installed last year and we had water coming through which left a large stain on the kitchen ceiling. I called this company ( website: Glasgow Plumbing Services) around 10am on a Tuesday (not evening, night time or weekend) and was asked to pay £147 up front for a plumber to visit, despite their website stating 'no call out charge'. I was assured the price was to guarantee a plumber that same day and for them to undertake diagnostic work and perform any fix that could be done within the hour I had paid for. He arrived at 5pm and only had a mobile phone with cracked screen for a camera and torch to explore under the shower tray. He was here for an hour but couldn't identify the leak. The next day I recieved an expensive quote of several hundred pounds for work needed to identify the leak (trace and access). I called another plumber via a Nextdoor app recommendation the next day who arrived within 3 hours and brought an endoscope (worth £70) and a high powered torch, which allowed him to identify the leak and fix it with re-sealing, the total cost was £120. Sad to say contacting this company originally feels like a very expensive mistake. I have likely saved myself hundreds of pounds and a lot of hassle by contacting a different plumber to take on the job. I do hope this company act on this feedback by reviewing their overly expensive pricing, their upfront payment policy and the poor equipment they send their plumbers out with, all of which felt unsatisfactory. It's important to highlight that the plumber they sent was professional, friendly and tried his best with the 'diagnostic' equipment he had. The office staff were also very friendly and professional when dealing with my calls. That's why this review is 2 stars and not 1.
11. heinäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä G Jassal Glasgow All Trades
Hi Erin
Thank you for leaving us your review it really means a lot to us.
I can only apologise that you feel this way.
When customers call for an engineer they are always told we can have an engineer out within the next 4 hours. We don't do call out charges ours is a standard diagnostic as we don't know what the engineer is going to face until he arrives.
Unfortunately on this occasion we were unable to find the cause of the leak, which is why we sent you over the quotation for a trace and locate.
If our engineers have any issue with equipment then it will be replaced, with regards to the price, the price is the price and there isn't much we can do except advise customers to take out the homecare plan.
Once again I apologise that we were unable to fix the issue for you but if there is anything else we can do for you please don't hesitate to give us a call.
Thank you
Stephanie
G Jassal Team
Definitely use this company
Called and was out very quickly and the man was really helpful and explained the issue was with our building cause we stay in a close
Explained to the neighbor that's we are not at fault for him getting water as this is a overall building problem
So thanks to his advice ive contacted the proper channels to deal the problems within the building
Again I will use this company very soon for another wee problem we have in our kitchen
9. heinäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä G Jassal Glasgow All Trades
Hi Yvonne
Thank you for leaving us you're review we really appreciate it. I am so glad we managed to sort out the issue you were having and that you were happy and satisfied with the work and service we provided for you. If there is anything else we can do for you please don't hesitate to give us a call.
Thank you
Stephanie
G Jassal Team
En-suite WC leak
Plumber identified the water leak in 5 minutes and repaired the en-suite WC leak within the hour.
Very professional approach and excellent telephone manner.
2. heinäkuuta 2023
Vastaus yritykseltä G Jassal Glasgow All Trades
Hi John
Thank you for leaving us you're review we really appreciate it. I am so glad you were happy and satisfied with the work and service we provided for you.
If there is anything else we can do for you please don't hesitate to give us a call.
Thank you
Stephanie
G Jassal Team
Qick effecient tidy friendly
3. heinäkuuta 2023
Vastaus yritykseltä G Jassal Glasgow All Trades
Hi Eric
Thank you for leaving us a review we really appreciate it.
I am so glad you were happy and satisfied with the work and service we provided for you. If there is anything else we can do for you please don't hesitate to give me a call.
Thank you
Stephanie
G Jassal Team
Phoned looking for a plumber in an…
Phoned looking for a plumber in an emergency, very helpful on the phone, and quickly came out (On a Saturday) emailed an estimate 2 days later but the problem was already fixed thanks to the plumber telling us what the problem was, would recommend this company to anyone looking for honest, value, for money
30. kesäkuuta 2023
Vastaus yritykseltä G Jassal Glasgow All Trades
Hi Eleanor
Thank you for leaving us your review we really appreciate it. I am glad you were happy and satisfied with the work and service we provided for you. Means a lot to us that you would recommend us to.
Thank you
Stephanie
G Jassal Team
Excellent response to an emergency
Stephanie is great on the phone. She is sympathetic, efficient and calls back when she says she will. The plumber arrived around 45 minutes after my call ( this was nearly midnight) and did as much as he possibly could but sadly couldn't finish fixing the rather messy problem due to the underground location of it. He gave us some advice and returned the next day with a colleague, this time fixing the problem efficiently and cleaning up after themselves.
The callout fee was industry standard and I feel they earned their fee in this case.
I definitely recommend this team and wouldn't hesitate to contact them again if I needed similar assistance.
28. kesäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä G Jassal Glasgow All Trades
Hi Claire
Thank you for leaving your review we really appreciate it.
I am so glad we were able to help solve the issue you were having, and that you were happy and satisfied with the work and service we provided for you. If there is anything else at all that we can do for you please don't hesitate to give us a call anytime.
Thank you
Stephanie
G Jassal Team
Very satisfied with job they done for…
Very satisfied with job they done for emergency call early morning, thanks
23. kesäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä G Jassal Glasgow All Trades
Hi Aqeel
Thank you for leaving your review we really appreciate it. I am so glad that you are happy and satisfied with the work and service we provided for you.
If there is anything else we can do for you please don't hesitate to give us a call anytime.
Thank you
Stephanie
G Jassal Team
The whole experience
The whole experience from Stephanie the receptionist to the person who fitted my outside tap was amazing will definitely use them again.
23. kesäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä G Jassal Glasgow All Trades
Hi Sharon
Thank you for leaving us your review we really appreciate it. I am so glad you are happy with the overall experience you had with us, and if there is anything else we can do for you please don't hesitate to give us a call anytime.
Thank you
Stephanie
G Jassal Team
Many thanks to Michael
Many thanks to Michael, he did a fantastic job. Would definitely recommend.
14. kesäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä G Jassal Glasgow All Trades
Hi Ann
Thank you for leaving us your review we really appreciate it. am so glad your happy and satisfied with the work and service we provided for you. I am so pleased to hear that you would recommend us. If there is anything else we can do for you please don't hesitate to give us a call anytime.
Thank you
Stephanie
G Jassal Team
Delighted with the work- replacement of…
Delighted with the work- replacement of outside tap. The work was perfect and completed very quickly. Many thanks
12. kesäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä G Jassal Glasgow All Trades
Hi Mary
Thank you for leaving us your review we really appreciate it. I am so glad that you were happy and satisfied with the work and service we provided for you. Glad everything was perfect and completed quickly for you.
If there is anything else you need please don't hesitate to give us a call anytime.
Thank you
Stephanie
G Jassal Team
Quick response
Had to call Jassals for an I'll relative. They arrived within quoted timeframe. David who came out explained everything he was doing, it was quite a tricky job a the leaking cistern was inside a built in unit. He successfully repaired the fault, was very courteous and tidy, would recommend.
15. kesäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä G Jassal Glasgow All Trades
Hi Stephen
Thank you for leaving us a review we really appreciate it.
I am so glad you were happy and satisfied with the work and service we provided for you. Makes us so happy that you would recommend us.
If there is anything else we can do for you please don't hesitate to give us a call anytime.
Thank you
Stephanie
G Jassal Team
On time
On time, very professional. First class service.Going to switch to their home care plan when my current pne runs out
5. kesäkuuta 2023
Vastaus yritykseltä G Jassal Glasgow All Trades
Hi Allan
Thank you for leaving us a review we really appreciate it.
I am so glad that you were happy and satisfied with the work and service we provided for you. I am happy to hear that you will be going on to our Homecare plan once your other one runs out. If there is anything else we can do for you please don't hesitate to give us a call anytime.
Thank you
Stephanie
G Jassal Team
Professional company
There had been a problem after the initial call out but I was delighted at how the matter was quickly and professionally resolved. I would have no hesitation in recommending this company.
9. kesäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä G Jassal Glasgow All Trades
Hi Cynthia
Thank you for leaving us a review we really appreciate it. I am so glad we were able to fix the issue you were having. It makes us so happy that you would recommend us means a lot. If there is anything else we can do for you please don't hesitate to give us a call anytime.
Thank you
Stephanie
G Jassal Team
Plumber attended at the scheduled time…
Plumber attended at the scheduled time and fixed the issue. Tested the system before completing work.
7. kesäkuuta 2023
Vastaus yritykseltä G Jassal Glasgow All Trades
Hi Maria
Thank you for leaving your review we really appreciate it. I am so glad we were able to fix the issue you were having and complete the job. If there is anything else we can do for you please don't hesitate to give us a call.
Thank you
Stephanie
G Jassal Team
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