We had a great experience. The customer service was excellent and very helpful throughout the process. Everything was handled quickly and efficiently, and we really appreciated the fast response time.... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
We had a great experience. The customer service was excellent and very helpful throughout the process. Everything was handled quickly and efficiently, and we really appreciated the fast response time.... Näytä lisää
Yritys on vastannut
Alex at GIVEWP has been a lifesaver more times than I can count. He’s always quick to respond, incredibly helpful, and knows exactly how to get to the root of any issue. Whether it’s troubleshooting s... Näytä lisää
Yritys on vastannut
Thank you for your advice
Alex was a huge help in getting my form up and running. Even going in without having seen my form, he looked at my error code and was able to diagnose the problem and offer the solution. He has helped... Näytä lisää
Yritys on vastannut
Yrityksen kirjoittama
2703 Ena Drive, 48917, Lansing, Yhdysvallat
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
We had a great experience. The customer service was excellent and very helpful throughout the process. Everything was handled quickly and efficiently, and we really appreciated the fast response time. We would definitely recommend their service to others and will use them again in the future.

Vastaus yritykseltä GiveWP
Our donation form has a custom dropdown field, and we wanted it to be a required field. Unfortunately some donors were ignoring the choices. Customer support provided the code to compel the donor to select one of the choices. Excellent support that made a good plugin even better. Thanks to Alex Coleman.
Quick response and accurate fix - without having to jump through a bunch of hoops.

Vastaus yritykseltä GiveWP
Received a quick response and a solution that I was able to implement quickly.

Vastaus yritykseltä GiveWP
The customer experience was above and beyond. Thank you to Rick for being so responsive and helpful. While I’ve unfortunately encountered several technical issues with GiveWP forms, their customer service truly earns an A+.

Vastaus yritykseltä GiveWP
Rick did an amazing job at troubleshooting my website. It was nothing to do with the Give WP plugin, it ended up being something in the hosting. Rick always responded quickly to my emails, and I can highly recommend GiveWP support

Vastaus yritykseltä GiveWP
Excellent product and superb customer service.

Vastaus yritykseltä GiveWP
GiveWP is very easy to setup and use. We decided to purchase the complete plugin package. This decision has more than paid for itself - especially with the feature to offer donors the ability to cover processing fees.
Customer support is very responsive and helpful.

Vastaus yritykseltä GiveWP

Vastaus yritykseltä GiveWP
The team at GiveWP and Robin were very prompt and helped resolve our issue quickly.

Vastaus yritykseltä GiveWP
Excellent instruction for the issues I had. Quick response for my questions. Thanks.

Vastaus yritykseltä GiveWP
Alex from support went above and beyond to help me find a critical issue with our website that turned out to be no fault of GiveWP. Great support!!!

Vastaus yritykseltä GiveWP
Ginger helped extensively with our complex bug issues.

Vastaus yritykseltä GiveWP
The product can be quite complex, but it's the only viable option in the market. It's reassuring to see it is still under active development.

Vastaus yritykseltä GiveWP
Screencast was phenomenal! I truly appreciate the quick response, seeing what the tech was seeing when diagnosing, and the prompt solution provided. Alex was very friendly and helpful also in his email response. I definitely won't hesitate to reach out if another support issue arises.

Vastaus yritykseltä GiveWP
I am using this plugin from last 2 years and It is a great way to setup your donation campaigns for my organisation. I have an issue with the donations recently and I reach out to them and they solve the problem within no time.
The support team especially Rick Alday was great and I really appreciate his hardwork to the route cause.
The problem was with the theme I was using and despite that he guide me on how to solve the problem.
Once again thank you Rick Alday.
Much appreciated 👏

Vastaus yritykseltä GiveWP
We encountered numerous issues while preparing the software for use. There are several, in our view, unusual design choices, and many core elements are implemented in a way that makes customisation nearly impossible — everything is loaded through iframes with dynamically generated class names, which severely limits flexibility.
Despite purchasing the most expensive tier of the product, we were unable to get it working in a satisfactory manner.
We contacted customer support, but after answering just two of our questions, they stopped responding altogether.
With no viable alternative, we requested a refund. We received no reply. After this silence, we opened a dispute through PayPal. During the dispute process, they still did not respond for weeks, and PayPal eventually granted the refund.
However, shortly after we opened the dispute, our license key was revoked — without any notice and without processing a proactive refund — which clearly shows they were aware of the situation but chose not to communicate.
Rick persisted over several emails. Our bookkeeper is only there one day a week so it was difficult to coordinate and get all the information needed. A joint meeting made all things clear and the problem is solved the future is bright. Thanks Rick.

Vastaus yritykseltä GiveWP
Vendor support quickly and courteously solved a complex technical issue for us. Thanks Rick!

Vastaus yritykseltä GiveWP
Great product and support especially for our nonprofit. GiveWP makes it easy!

Vastaus yritykseltä GiveWP
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.