J’ai été épatée de la facilité et la rapidité avec laquelle j’ai pu commander et recevoir mon colis. En plus j’ai eu le droit à un petit cadeau.
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
I purchased my Baton Light here in the USA from a reputable company and loved it. Alas, due to my placement, my husband knocked it down one too many times resulting in no light except by beatin... Näytä lisää
Yritys on vastannut
Some 5 or more years ago, I purchased a Gingko Octogonal lamp for its superb design. The lamp functioned well but late last year the mechanism failed. Contact with the company by email delivered a... Näytä lisää
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Ordered a replacement bulb in July 2025. Several days later I was told it was out of stock but would be available in September so I agreed to wait. After not hearing anything more I contated Gingko... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
We believe that good design should be simple but elegant, sustainable but unique, functional but also long lasting – This philosophy has inspired us to create our innovative and stylish designs that have now won a number of international awards. We have now become a leader in the premium design-led home and gift sector in the UK and across many other European countries. Using the latest technology and a fresh, modern approach, we bring elegance and practicality together in a seamless and sustainable way, enabling us to create lighting, accessories and timepieces that will bring something truly special to your home. We’re now based in Kenilworth Warwickshire, the Shakespeare’s county, and we live outside the town of Warwick with our two beautiful children. We feel proud of what we have achieved and we know that you will feel the same pride in selling and owning our beautiful products.
Yhteystiedot
Unit C23c Holly Farm Business Park Honiley, Kenilworth, CV8 1NP, Kenilworth, Yhdistynyt kuningaskunta
- +44 1926 676 527
- contact@gingkodesign.co.uk
- gingkodesign.com
4,5
Erinomainen
188 arvostelua
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Love my new mushroom light
Love my new mushroom light; a stylish, relaxing addition to our sitting room. Trying to decide what Gingko product to buy next
11. tammikuuta 2025
Vastaus yritykseltä Gingko Design
We're glad that you love your new lamp. If you email contact@gingkodesign.co.uk, we would be happy to provide you with a discount code for your next order :-)
Reliable service and high quality
Thank you for a reliable service, great product, great quality, delivered on time.
17. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Gingko Design
Thank you for the lovely feedback
Quick and efficient
15. tammikuuta 2025
Vastaus yritykseltä Gingko Design
Thank you for the lovely feedback
Vastaus yritykseltä Gingko Design
Thank you for the lovely feedback
Vastaus yritykseltä Gingko Design
We're sorry to hear that you are disappointed with your item. If you email customerservices@gingkodesign.co.uk, we would like to resolve this for you.
Vastaus yritykseltä Gingko Design
Thank you for the lovely feedback
Fabulous little light
1. tammikuuta 2025
Vastaus yritykseltä Gingko Design
Thank you for your feedback, we're happy that you love your new item
Pessima azienda
Pessima azienda, credo sia una truffa, ho acquistato un regalo di Natale (l'azienda garantiva la consegna entro Natale); non mi e' stato mai fornito il tracking della spedizione, non rispondono alle mail; mi hanno rubato i soldi. Credo che li denuncero'. Non acquistate
15. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Gingko Design
We're sorry to hear that there was a delay in receiving your order. Unfortunately delays can occur around the Christmas period. We appreciate your feedback and will take your comments on board as we aim to improve.
Communications is slow, delivery even slower
Communications is slow, logistics incredibly slow. I have been waiting nearly a month for EU to EU delivery, and all I got was one e-mail initially saying "order is now processing" (on day one), and "order is now complete" (on day 14). Now it's day 23, and the parcel is nowhere near me. None of this was indicated at the time of ordering, and no sensible updates since (what does it even mean, "the order is now complete?")
27. marraskuuta 2024
Vastaus yritykseltä Gingko Design
We're sorry to hear that there was a delay in receiving your order. Unfortunately delays can occur around the Christmas period. We appreciate your feedback and will take your comments on board as we aim to improve.
The lamp is beautiful and exceptionally…
The lamp is beautiful and exceptionally well made. It came quickly and was packaged very well. It is a bit smaller than I anticipated, but that's my own inability to visualize dimensions. Would absolutely (and will very likely!) Purchase from this company again.
28. marraskuuta 2024
Vastaus yritykseltä Gingko Design
Thank you for your lovely feedback, we really appreciate it. If you email contact@gingkodesign.co.uk, we would be happy to provide you with a discount code for your next order :-)
Good service and quick delivery.
27. marraskuuta 2024
Vastaus yritykseltä Gingko Design
Thank you for taking the time to leave feedback, we're happy that you are satisfied with your experience.
well presented product and dependable service
The company sells a beautiful little lamp, and follows through with good communication and, fast shipping. Recipient loved it.
25. marraskuuta 2024
Vastaus yritykseltä Gingko Design
Such lovely feedback, thank you. We're so happy that the item was well received.
Terrible service
Ordered the light, didn't get a confirmation email. Money has gone from my account, no parcel has arrived. Have reached out to gingko about this three days ago with no reply. Still waiting to solve this.
29. marraskuuta 2024
Vastaus yritykseltä Gingko Design
Thank you for taking time to leave feedback. We're so sorry that our service levels were not up to scratch on this occasion. The Christmas period can be extremely challenging. We have taken your comments on board and hope to improve moving forward.
Great gift
I ordered the amber crystal light (stag) from Belgium and received it only a couple of days later. Perfect addition to my winter / Christmas decorations.
25. marraskuuta 2024
Vastaus yritykseltä Gingko Design
We're so happy that you love your item, thank you for taking the time to leave feedback.
Nice Quality Product
Prompt delivery. Very nice product which is to be given as a Christmas present.
25. marraskuuta 2024
Vastaus yritykseltä Gingko Design
Thank you for your feedback, we hope the recipient was happy with their gift.
Not recommended
Package still not arrived. Customer service unhelpful and unfriendly in equal measure. Would not reccome d.
27. marraskuuta 2024
Vastaus yritykseltä Gingko Design
Thank you for taking time to leave feedback. We're so sorry that our service levels were not up to scratch on this occasion. The Christmas period can be extremely challenging. We have taken your comments on board and hope to improve moving forward.
Beautifully crafted and designed…
Beautifully crafted and designed pieces. They are like little works of arts combined with technology and sustainability. Very sleek and unusual. Extremely appealing and great as a feature in a room, whether it be their unusual lighting pieces, audio or clocks.
26. marraskuuta 2024
Vastaus yritykseltä Gingko Design
Thank you for leaving such a detailed, lovely review
Alice Mushroom Lamp is great!
I recently bought Alice Mushroom Lamp from Gingko Design. I am very satisfied. The lamp is just beautiful. There was an issue during the international shipping. The issue was resolved very quickly and smoothly. I highly recommend Gingko Design's beautiful and inspiring products.
25. lokakuuta 2024
Vastaus yritykseltä Gingko Design
Thank you for taking the time to leave feedback. Apologies again for any issues, we're glad that everything is now resolved for you.
Nice and Smart
I bought the Ginkgo Smart Diffuser Lamp as a gift for my friend. She is delighted with it! She loves the 'Smart' tasteful design. The lamp gives a lovely ambience to her room, which is enhanced by the diffusing of her favourite fragrant oils.
7. marraskuuta 2024
Vastaus yritykseltä Gingko Design
Thank you for taking the time to leave feedback, we're glad that your friend is happy with her diffuser lamp
MKSY
I love the Gingko products. I’ve bought many of them… wonderful idea(s) and so original and unique, the design and concept is a one off.
Also it’s a fantastic talking point too. Will only buy from Gingko, as I know it’s always going to be a genuine Gingko product. Great gift for anyone .. Top bananas!!
31. lokakuuta 2024
Vastaus yritykseltä Gingko Design
Thank you for your ongoing support, we really appreciate it. If you email contact@gingkodesign.co.uk, we would be happy to provide you with a discount code for your next order :-)
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