Didn't find it simple to use or buy and couldn't send voucher directly to recipient. Wasn't offered the option to. I'm assured it was an option available. If it was, it wasn't obvious to me. But then... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Easy simple to purchase, slight issue with recipient receiving but solved really quickly even on a weekend! Would use again. :-)
Yritys on vastannut
It was very easy to organise. The only issue was that the vouchers went into the recipient’s spam mail. Which meant I had to check they’d received them. The mail address appears spammy it seems.
Yritys on vastannut
It was a seamless purchase and glad to have had options to work through. Only problem is that the voucher went to the recipient's spam which may be a problem for more people.
Yritys on vastannut
4,0
Hyvä
60 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
The speed and ease of ordering online.
1. elokuuta 2026
Vastaus yritykseltä giftvouchers.co.uk
Hi L. Murray,
Thank you for sharing your feedback. We are delighted to hear that you found ordering online quick and easy.
We hope you will consider us again for your future gifting needs.
If you need any further assistance, please contact us at support@giftvouchers.co.uk and we will be happy to help.
With kind regards,
Janice - Team Giftvouchers.co.uk
(sent via mail)
Vastaus yritykseltä giftvouchers.co.uk
Hi Sara Lane,
Thank you for sharing your feedback. We are delighted to hear that you found the process easy and quick.
We really appreciate you taking the time to share your positive experience with us.
If you need any further assistance, please contact us at support@giftvouchers.co.uk and we will be happy to help.
With kind regards,
Janice - Team Giftvouchers.co.uk
(sent via mail)
Vastaus yritykseltä giftvouchers.co.uk
Hi Julia,
Thank you for sharing your feedback. We are delighted to hear that you enjoyed the wide range of options available and found our website easy to use.
We really appreciate your positive comments and are pleased that you had a smooth experience with us.
If you need any further assistance, please contact us at support@giftvouchers.co.uk and we will be happy to help.
With kind regards,
Janice - Team Giftvouchers.co.uk
(sent via mail)
It was a seamless purchase and glad to…
It was a seamless purchase and glad to have had options to work through. Only problem is that the voucher went to the recipient's spam which may be a problem for more people.
25. heinäkuuta 2026
Vastaus yritykseltä giftvouchers.co.uk
Hi Tchiyiwe T. Chihana,
Thank you for sharing your feedback. We are pleased to hear that you found the purchase seamless and appreciated having a range of options to choose from.
We are sorry to hear that the voucher was initially filtered into the recipient’s spam folder. Email filtering is managed by the recipient’s email provider, so unfortunately this is outside our control. We appreciate you highlighting this, as it may be helpful for other customers to know to check their spam or junk folders if they are expecting a voucher.
If you need any further assistance, please contact us at support@giftvouchers.co.uk and we will be happy to help.
With kind regards,
Janice - Team Giftvouchers.co.uk
(sent via mail)
An Ideal birthday present.…
Easy to purchase as a family birthday present which my eldest son was very pleased to receive!
29. heinäkuuta 2026
Paid £20 and inly have one voucher
Paid £20 and inly have one voucher, please send me the voucher for £20 that I have paid for
30. heinäkuuta 2026
Vastaus yritykseltä giftvouchers.co.uk
Hi Mrs. Bellew,
Thank you for sharing your feedback. We understand how frustrating it must have been to experience a delay with your digital purchase and then have to follow up several times.
Digital gift cards are normally sent shortly after purchase, usually within an hour. In some cases, delivery can be affected by email providers filtering or blocking voucher emails, which is unfortunately beyond our control.
We are sorry the process did not go as smoothly as expected. If you need any further assistance, please contact us at support@giftvouchers.co.uk with your order details, and we’ll be happy to help.
With kind regards,
Janice - Team Giftvouchers.co.uk
(sent via mail)
Poor delivery time on digital purchase.
Poor delivery time on digital purchase.
Required numerous emails to chase up.
Do not use.
25. heinäkuuta 2026
Vastaus yritykseltä giftvouchers.co.uk
Hi Karen,
Thank you for sharing your feedback. We understand how frustrating it must have been to experience a delay with your digital purchase.
Digital gift cards are normally sent shortly after purchase, usually within an hour. Occasionally, email providers may filter or block voucher emails, which can affect delivery and is unfortunately beyond our control.
If you need any further assistance, please contact us at support@giftvouchers.co.uk with your order details, and we’ll be happy to help.
With kind regards,
Janice - Team Giftvouchers.co.uk
(sent via mail)
One star is too many !
One star is too many I’ve tried to claim a chargeback from my bank no joy as it was over the 120 days limit.What a bunch of misleading crooks!Now I am getting emails saying they only sell next cards which is rubbish!£63 wasted !!
23. maaliskuuta 2026
Oma-aloitteinen arvostelu
I thought I was dealing with John Lewis…
I thought I was dealing with John Lewis - they farm out their vouchers - and it's so embarrassing. The codes didn't work. My clients are angry. I can't reach them. They have NOT replied. £300 spent so far!
6. maaliskuuta 2026
Oma-aloitteinen arvostelu
Shameless liars
Had to claim my £100 back via a chargeback request from my bank because this company sold me an extremely misleading product, then gave false evidence to the bank! Bunch of scammers, don't purchase anything from them!!
3. elokuuta 2025
Oma-aloitteinen arvostelu
SCAM
The same as below, bought a £100 John Lewis voucher for my dad for Christmas- NEVER ARRIVED. NOT IN SPAM. Can't call the company, the line does not work and they don't appear to have an email????!
What a disgraceful company- shame on you.
23. joulukuuta 2025
Oma-aloitteinen arvostelu
Ordered a £100 evoucher from the John…
Ordered a £100 evoucher from the John Lewis Website on 24 Dec 2025 without knowing they farm it out. never received and not in spam. Email them that day to let them know and to date 6 jan 2026 no reply. Called them today and just got as message that their not taking calls and to email!
24. joulukuuta 2025
Oma-aloitteinen arvostelu
SCAMMERS
Still no refund from this dreadful firm after failing to send the voucher for £100
I BELIEVE THEM TO BE SCAMMERS SO ORDER FROM THEM AT YOUR PERIL
28. joulukuuta 2025
Oma-aloitteinen arvostelu
Don’t use
Purchased a digital voucher with the promise of 1 hour turnaround
28 hours later no voucher, no response to 2 emails and the ‘helpline’ number just says send an email so why have it?
18. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä giftvouchers.co.uk
Hello Steve Winfield,
I'm genuinely sorry that your order didn't arrive as expected and can appreciate how frustrating that must have been when you were relying on the advertised turnaround time.
Having looked back over the communication with our support team, I'm pleased the issue was sorted. It appears your company's email security was blocking messages from our automated email address. After you shared a personal email address with us, you confirmed that the voucher came through without any further issues.
Should you need any further help or if there's anything still outstanding, please feel free to contact us at support@giftvouchers.co.uk.
With kind regards,
Lila - Team Giftvouchers.co.uk
Scam alert
Scam alert! AVOID.
The gift voucher was never delivered and there is zero response from their customer support.
17. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä giftvouchers.co.uk
Hello Martin Slaney,
I'm very sorry to hear about your experience and completely understand how disappointing this must have been.
Having reviewed the correspondence with our support team at the time, I can confirm this was resolved. We also investigated the underlying cause and found there was an issue with the delivery template for the specific card format that was purchased, which unfortunately affected the voucher being sent. This has since been fixed.
If you have any remaining concerns or need any further assistance, please don't hesitate to get in touch with us at support@giftvouchers.co.uk.
With kind regards,
Lila - Team Giftvouchers.co.uk
Poor customer service
5. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä giftvouchers.co.uk
Hi Gareth,
My colleague Janice has already provided you with an appropriate response. Unfortunately, at this time we are unable to assist you further.
Kind regards,
Atif
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