I purchased what I thought was physical gift cards but in error purchased e-gift cards . Sent email asking to exchange but no reply received . Phoned customer services very difficult call as rep app... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Good price when discount, convenient to use. Still, something hope to improve, beside the GBP 1 process fee newly added this year, the limit price of a card is too low (Not even able to make up a G... Näytä lisää
Yritys on vastannut
Terrible service. Was issued an ecard instead of a gift card as ordered. Still waiting after approximately two weeks for either a refund or the correct card issued. Card was for an 94 year old la... Näytä lisää
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Relatively straightforward process to purchase gift cards (I tend to buy One4all, which I then add to my Apple Wallet so that I can spend them in store). Follow the purchase procedures, receive your “... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
At Gift Card Store, our mission is to make gifting great. Whether you're gifting a loved one on a special occasion, treating a friend with a surprise gift or even saying 'thank you' to a colleague, we offer a wide range of physical and eGift cards to suit every age, interest and occasion. Choose one of our multi-store gift cards and let them browse a range of stores to spend it in, or pick a branded gift card or eGift so they can treat themselves to some of their favourite products. The choice is yours!
Yhteystiedot
Irlanti
- giftcardstore.co.uk
3,1
Keskitasoinen
278 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Transaction declined every time
The site is having trouble and there is no support available.
Have ordered initially and it worked well, however now every time they don't allow you to order anything and giving the error with transaction declined, use another card. Why can't you state the exact reason as there is no problem with the payment account.
16. marraskuuta 2024
Vastaus yritykseltä Gift Card Store
Hello Anurag,
Thank you for taking the time to leave a review and very sorry to hear of the issues you've had.
Upon taking a look further we can see we are in direct contact with you already. If you do need help or just want to talk to us, please feel free to do that via that communication.
Kind regards
Gift Card Store Team
Vastaus yritykseltä Gift Card Store
Hello Mrs Young,
Thank you for taking the time to leave a review.
We are really happy you are please with our service.
Kind regards
Gift Card Store Team
Never use these they stole 52 pounds from me
Never use these as they have not tried to steel 52 pound out of my bank do not use them
11. marraskuuta 2024
Vastaus yritykseltä Gift Card Store
Hello Natasha,
Thank you for taking the time to leave a review.
We have had a look and cannot see any communication or cases raised for you, so we will email you directly to gather more information and find out how we can help.
Kind regards
Gift Card Store Team
Very prompt service
Very prompt service, easy to order on their website, quick delivery and a very varied choice. Will definitely use again.
4. marraskuuta 2024
Vastaus yritykseltä Gift Card Store
Hello Sally,
Thank you for taking the time to leave a review.
We are really happy to hear of your great experience with us and welcome you back anytime.
Kind regards
Gift Card Store Team
Vastaus yritykseltä Gift Card Store
Hello Aaron,
Thank you for taking the time to leave a review.
We are really happy to hear you are enjoying the card.
Kind regards
Gift Card Store Team
Vastaus yritykseltä Gift Card Store
Hello Anthony,
Thank you for taking the time to leave a review.
We are really happy to hear you are enjoying the card and what we offer.
Kind regards
Gift Card Store Team
Was nice to get a bonus and all went to…
Was nice to get a bonus and all went to plan
5. marraskuuta 2024
Vastaus yritykseltä Gift Card Store
Hello Susan,
Thank you for taking the time to leave a review.
We are really happy to hear you are enjoying the card and getting yourself a little bonus.
Kind regards
Gift Card Store Team
Vastaus yritykseltä Gift Card Store
Hello,
Thank you for taking the time to leave a review.
We are really happy to hear the card was easy to order and arrived quickly.
Kind regards
Gift Card Store team
Easy way to buy gift cards online
Relatively straightforward process to purchase gift cards (I tend to buy One4all, which I then add to my Apple Wallet so that I can spend them in store). Follow the purchase procedures, receive your “payment approved” email, wait for your “here’s your gift card” email where you “Click here for your gift”, then click “Claim now”, then “Claim your Gift Card”, and keep following the further instructions. If you can’t see your latest Gift Card in the One4all app then drag the screen down to refresh the page.
4. marraskuuta 2024
Vastaus yritykseltä Gift Card Store
Hello Janet,
Thank you for taking the time to leave a review.
We are really happy to hear you are enjoying the card and really appreciate the easy to understand explanation you have provided for everyone.
Kind regards
Gift Card Store Team
Vastaus yritykseltä Gift Card Store
Hello Sarah,
Thank you for taking the time to leave a review.
We are very sorry to hear you have not received your card yet.
Taking a look we can see this has been escalated. We will make sure that a member of the team will be in touch directly regarding this with a resolve as soon as possible.
Please do accept our apologies for the inconvenience.
Kind regards,
The Giftcard Store Team
Vastaus yritykseltä Gift Card Store
Hello,
Thank you for taking the time to leave a review.
We are really happy to hear you are enjoying the card and it's saved you some money.
Kind regards
Pure Card Team
appalling customer service
appalling customer service, difficult website to navigate. I actually feels like I have been scammed. My advice is stay clear.
2. marraskuuta 2024
Vastaus yritykseltä Gift Card Store
Hello Mr Desmond,
Thank you for taking the time to leave a review and very sorry to hear of the issues you have had.
Just taking a look into this further I can see that a manager has reached out to you directly this morning.
Please do feel free to respond directly should you need further assistance.
Kind regards
Gift Card Store Team
Good service but annoying emails
This is a great way to easily buy and send a lot of gift cards. But then they keep sending numerous emails asking for a review on trustpilot when I did a review weeks ago. So only 3 stars otherwise would be higher.
26. lokakuuta 2024
Vastaus yritykseltä Gift Card Store
Hello Andy,
Thank you for taking the time to leave a review.
Your feedback is extremely important to us so we can make the service continually better, however we have passed forward your examples of receiving a large amount of emails.
Kind regards
Gift Card Store team
Vastaus yritykseltä Gift Card Store
Hello Pauline,
Thank you for taking the time to leave a review.
We are really happy to hear of your great experience with us.
Kind regards
Gift Card Store Team
Would use again.
First time using this website. Easy to use. Would use them again. Had my gift card within three day.
23. lokakuuta 2024
Vastaus yritykseltä Gift Card Store
Hello,
Thank you for taking the time to leave a review.
We are really happy to hear about your great experience with us.
Kind regards
Gift Card Store Team
Vastaus yritykseltä Gift Card Store
Hello,
Thank you for taking the time to leave a review.
We're really happy to hear of your excellent experience with us.
Kind regards
Gift Card Store Team
Review
Gift card was easy to purchase. Would definitely recommend to use this site.
21. lokakuuta 2024
Vastaus yritykseltä Gift Card Store
Hello Dawn,
Thank you for taking the time to leave a review.
We're really happy to hear of your great experience using us.
Kind regards
Gift Card Store Team
I’ve tried multiple times to make a…
I’ve tried multiple times to make a purchase on Gift Card Store UK, but every attempt ends with a “payment error” message, advising me to contact my bank or use a different card. After speaking with my bank, they confirmed that there was no issue on their end, and the transactions had been properly authorized. I even tried different cards and asked family members to try on my behalf, but the result was the same every time. I’m not sure how this store is conducting business, but this experience has been frustrating and unprofessional.
24. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Gift Card Store
Hello,
Thank you for taking the time to leave a review
We are sorry to hear the issues you've experienced. If you could provide me with some additional details about your account through Trustpilot, I will take a further look into this for you.
Kind Regards
Gift Card Store Team
Delivered virtually overnight👍🏻
18. lokakuuta 2024
Vastaus yritykseltä Gift Card Store
Hello Steve,
Thank you for taking the time to leave a review.
We are really happy to hear of your positive experience with us.
Kind regards
Gift Card Store team
Fantastic choice of cards and prices to…
Fantastic choice of cards and prices to suit every pocket. Most are e cards which are so useful. The physical cards, well packed, were delivered the next day
17. lokakuuta 2024
Vastaus yritykseltä Gift Card Store
Hello,
Thank you for taking the time to leave a review.
We are really happy you like the choice we offer and that the cards arrived so quickly.
Kind regards
Gift Card Store team
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