Excellent sales personnel; I love the beautiful lights, so I bought four of them at a bargain price. I am very happy with the service, and the product was ready to pick up not long after I went home... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I ordered online on the 22/6, my order was delivered 24/6! Great communication throughout, from both Giftbox and the courier. I was sent an email at every stage of the process, from ordering to fina... Näytä lisää
Yritys on vastannut
Placing order for product went smoothly but delivery left a lot to be desired I use a POBox which was accepted as an address. I assumed shipping was Aust Post as listed. It was only after order com... Näytä lisää
Yritys on vastannut
Fabtastic, great prices abd fast delivery. My Christmas shopping is already done for the year, thanks Giftbox!
Yrityksen tiedot
Yrityksen kirjoittama
We are one of Australia's largest gift retailers, with an extensive range of homewares, games, licensed brands, barware, drinking accessories and so much more! Shop online, or in-store at one of our 280+ locations Australia-wide. There's something for everyone at GiftBox!
Yhteystiedot
270 The Parade, 5068, Kensington SA, Australia
- 1300 916 750
- hello@giftbox.com.au
- giftbox.com.au
4,6
Erinomainen
4 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 97 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Terrific products and the staff are…
Terrific products and the staff are always Terrific.
19. huhtikuuta 2026
Vastaus yritykseltä GiftBox
Hi Nickole, thank you for taking the time to leave a five-star review! We’re thrilled to hear you love our Giftbox products and that the staff at SMGB Inverell were terrific :)
Amazing help given to me by 3 ladies from Goftbox
Elora was a lovely lady who helped me with the first order discount code as well as locating the items in Penrith Store when the item was sold out online.
The sweet and kind ladies in Penrith store were also extremely helpful with my purchase of the item from their store.
More than 5 stars to all of these 3 ladies.
God bless them 🙏💖
5. toukokuuta 2026
Vastaus yritykseltä GiftBox
Hi Yvette, thank you so much for taking the time leave us a wonderful five-star review! We’re absolutely delighted to hear that Elora was able to assist you with your discount code and help locate the item for you, and that the wonderful team at Penrith Giftbox store made your in-store experience such a positive one as well.
Your kind words truly mean a lot, and we’ll be sure to pass your message on to all three ladies :)
I confirmed item was in stock
I confirmed item was in stock, also confirmed it was sent which I was told yes it was, then the next day I asked for a tracking number and got a bullshit letter saying they cancelled the item because of a security tab - ALL LIES, will never buy from you again and will let friends know not to trust this company
***UPDATE****
MORE LIES ON THEIR RESPONSE, IT WAS THE LAST ONE IN STOCK SO I CAN HARDLY SEE HOW THEY HAD TO DO A SECURITY CHECK ON ALL PS5 - COULDN'T BE HONEST AND JUST SAY THEY STUFFED UP, NOPE JUST LIED THEIR WAY THROUGH IT.
5. toukokuuta 2026
Vastaus yritykseltä GiftBox
Hi Joanne, thank you for taking the time to provide your feedback.
We’d like to clarify at no stage did we confirm that the item had been dispatched, only that it had been prepared and was ready for collection.
During final checks, our team discovered that the PS5 security seal/tab on one of consoles had been opened or was no longer properly sealed. As soon as this was identified, we immediately began an investigation across all current PS5 orders. As a precaution, and to ensure we maintain our quality and customer service standards, we made the decision to cancel any affected orders rather than risk sending a product that may not meet manufacturer requirements.
Unfortunately, if the PS5 seal is broken, this can affect or void the warranty with Sony and/or cause a quality issue. Because of this, we would never knowingly send a console in that condition to a customer.
While we understand the frustration caused by the cancellation, this decision was made specifically to protect our customers and demonstrates that we are a trustworthy company that refuses to ship products that are not up to standard. We would rather cancel and refund an order than risk a customer receiving an item that could later cause warranty or quality concerns.
Website easy to navigate,quick delivery…
Website easy to navigate,quick delivery service
5. toukokuuta 2026
Vastaus yritykseltä GiftBox
Hi Damien, thank you so much for taking the time leave us a five-star review! We’re really glad it was easy to order on our Giftbox website and that the delivery was fast :)
Vastaus yritykseltä GiftBox
Hi Jenny, thanks for taking the time to leave us a five-star review! We are so glad to hear of your positive experience with our GiftBox website and Same Day Delivery!
The purchase process was easy
The purchase process was easy. The product arrived quickly and was well wrapped ensuring it arrived I damaged.
5. toukokuuta 2026
Vastaus yritykseltä GiftBox
Hi Heather, thank you so much for taking the time leave us a five-star review! We’re so glad to hear the purchase process was easy, that your order arrived quickly and well packaged. Thank you for shopping with Giftbox :)
Best Gift Ideas
Brilliant prices, great products, easy to navigate website, prompt delivery.
27. huhtikuuta 2026
Vastaus yritykseltä GiftBox
Hi Tracey, thank you for taking the time to leave a fantastic five-star review and your kind words. We’re so pleased to hear you’re happy with Giftbox prices, products, and the overall shopping experience. It’s great to know everything from browsing to delivery met your expectations.
Great little store and really welcoming…
Great little store and really welcoming and friendly staff
4. toukokuuta 2026
Vastaus yritykseltä GiftBox
Hi Hayley, thank you for taking the time to leave a five-star review and we’re really glad you enjoyed your visit to our Grand Plaza store and felt welcomed by our Giftbox team :)
Vastaus yritykseltä GiftBox
Hi Sally, thank you so much for taking the time leave us a five-star review! We’re really glad it was easy to order on our Giftbox website and that the delivery was fast :)
The lady who served me in the Marion…
The lady who served me in the Marion shopping mall had excellent customer service she was very helpful and her service was excellent
14. huhtikuuta 2026
Vastaus yritykseltä GiftBox
Hi Olenka, thank you so much for taking the time leave a five-star review! We’re so happy to hear you found the Giftbox team member at our Marion store helpful and her service excellent. We’ll be sure to pass your kind words on to her :)
RECIEVED A USED SCRATCHED WOBBLY FLOOR MODEL - RESOLVED
Ordered a lamp with same day delivery. Item arrived assembled and used. Assuming floor model. It is very scratched and incredibly wobbly.
Customer service reached out and send a new one so issues resolved
1. toukokuuta 2026
Vastaus yritykseltä GiftBox
Hi Sandra, thank you for taking the time to provide your feedback, we have now been in contact with you regarding your order and we hope you are happy with the resolution.
Because your staff are always very…
Because your staff are always very friendly and your support staff are amazing, truly. I recently had an issue that was resolved immediately and I could not be happier with the outcome. You really do go above and beyond for your customers. Amazing 💜
30. huhtikuuta 2026
Vastaus yritykseltä GiftBox
Hi Elizabeth, thank you for taking the time to leave a thoughtful five-star review! It’s disappointing to hear the sofa didn’t meet the level of quality we strive for however we’re glad that our Giftbox customer service team was able to resolve the issue quickly to your satisfaction.
We appreciate you bringing this to our attention and giving us the opportunity to make things right :)
Very happy
I placed an order online yesterday, and I was able to collect my order today. I really appreciated the speed of service, and the product I bought is fantastic
30. huhtikuuta 2026
Vastaus yritykseltä GiftBox
Hi Amanda, thank you so much for taking the time leave us a five-star review! We’re pleased to hear you had a fast and positive experience with our Giftbox Click and Collect
Easy to order
Easy to order, quick to deliver, kept me informed throughout the whole process
14. huhtikuuta 2026
Vastaus yritykseltä GiftBox
Hi Sonia, thank you for taking the time to leave a five-star review! We’re thrilled to hear it was easy to order on our Giftbox website, that the delivery was quick, keeping you updated throughout the whole process.
Granddaughter delight. Item was delivered before I received…
Item was delivered before I received the order confirmation email. Now that’s fast service. Item is exactly as I expected and my granddaughter loves it. Thanks.
30. huhtikuuta 2026
Vastaus yritykseltä GiftBox
Hi Daniel, thanks for taking the time to leave us a five-star review! We're so glad to hear your Same-Day order arrived so quickly and that everything met your expectations. It’s wonderful to know your granddaughter loves it, thank you for shopping with Giftbox :)
Vastaus yritykseltä GiftBox
Hi Fiona, thanks for taking the time to leave us a five-star review! We are so glad to hear of your amazing and fast experience with our GiftBox Same Day Delivery :)
Vastaus yritykseltä GiftBox
Hi Jody, thank you so much for taking the time leave us an amazing five-star review! We’re pleased to hear our Giftbox team is the best customer service you've experienced :)
From ordering online to the delivery to…
From ordering online to the delivery to my door! Was an easy smooth prompt process that is made convenient for anyone. Would totally recommend.
29. huhtikuuta 2026
Vastaus yritykseltä GiftBox
Hi Dannielle, thank you so much for taking the time leave us a five-star review and for your kind words! We're thrilled to hear your experience with Giftbox from ordering to delivery was smooth and convenient.
When I received my item it wasn't in a…
When I received my item it wasn't in a box 1 of the workers had thrown the Box away
29. huhtikuuta 2026
Vastaus yritykseltä GiftBox
Hi Faye, thank you for taking the time to provide your feedback, we have now been in contact with you regarding your order.
Great quality and great service will buy again soon
Great quality and great service
13. huhtikuuta 2026
Vastaus yritykseltä GiftBox
Hi Kylie, thank you so much for taking the time leave us a five-star review! We’re pleased that you are happy with the great quality and service from Giftbox.
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