Excellent support and very professional service. GG Host has been very helpful with my SCUM server. The support team always explains things clearly and takes the time to check the server files... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I've been a customer since early 2023 and all I see is improvements to this company. Hardware: the best hardware out there, at least for my game (SCUM). Bandwidth: yes. Service: Fast and relia... Näytä lisää
After a year with Scum, one of the leading server hosting providers, we decided to take the plunge and migrate to GGHost… and wow! What a difference! We literally went from a wreck to a Ro... Näytä lisää
by far one of the best hosts i've expirienced so far, fastest service response ever, i was used to wait hours sometimes days for a ticket response with other providers, but GGHost is top notch ser... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
At GG Host, we know gaming is more than a hobby—it’s a passion that builds communities and unforgettable experiences. That’s why we deliver world-class game server hosting with cutting-edge technology, unmatched performance, and gamer-first support. Why Choose GG Host? ✔ Blazing-Fast Performance – Powered by the latest Intel & AMD processors, NVMe storage, and 1 Gbps connectivity for seamless gaming. ✔ Global Coverage – Servers in strategic locations worldwide for optimal latency and smooth connections. ✔ Instant Setup – Get your server online in minutes with our automated deployment. ✔ DDoS Protection & Security – Play with peace of mind knowing your server is protected against attacks. ✔ Scalable Solutions – From small private servers to large MMO communities, we grow with you. ✔ 24/7 Expert Support – Our dedicated team is always available via Discord and our knowledge base. Our Services: Game Server Hosting – Host SCUM, Deadside, Valheim, and more with unbeatable reliability. Dedicated Servers – Full control and power tailored to your needs. Custom Solutions – Need something unique? We’ll craft a hosting solution for you. At GG Host, we’re more than a provider—we’re your gaming partner. Join thousands of gamers worldwide who trust us to keep their servers online and their games running smoothly. Visit GG Host today and elevate your gaming experience!
Yhteystiedot
GG Host C\O Acclime Mauritius Ltd, Level 2 Max City Building, Remy Ollier Street, 11206, Port-Louis, Mauritius
- support@gghost.games
- gghost.games
4,8
Erinomainen
318 arvostelua
On vastannut 75 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Had a basic issue of having timing with…
Had a basic issue of having timing with the reset of the server every four hours, they were able to set it for us and get it all working quite quickly. Very polite staff.
9. heinäkuuta 2025
Oma-aloitteinen arvostelu
★★★★★ 5/5 – Absolutely outstanding server provider with exceptional support
We would like to sincerely thank our server provider for their consistently professional, friendly, and extremely helpful support. Whether it was day-to-day questions, technical challenges, or larger system adjustments – support was always available, solution-oriented, and quick to respond.
A special shoutout goes to their assistance during high-pressure times such as major updates or game releases: even when things got hectic and issues became complex, the team remained calm, competent, and always made us feel well taken care of.
The infrastructure is stable, performance is reliable, and individual requests were always handled with care – top-notch service both technically and personally.
We can wholeheartedly recommend this provider and are truly grateful for the excellent collaboration!
9. heinäkuuta 2025
Oma-aloitteinen arvostelu
You asked for it
You asked for it, you are going to get it. The worst customer service ever! Banned, banned for them not doing their job! Kept charging us for service we wanted cancelled, i was nice the first couple of times then we had it out. Result, banned! Sad really because there service was amazing. Your lose. Hope your experience was better.
6. heinäkuuta 2025
Vastaus yritykseltä GG Host
Hello James,
We take all feedback seriously and are committed to providing fair and transparent support to every customer.
However, your account was permanently suspended due to multiple violations of our Terms of Use — including the repeated creation of accounts under different names, misuse of promotions intended for new customers, and attempts to bypass a prior service restriction.
Previously, we dedicated extensive support time trying to help with a server connection issue, which was ultimately caused by an incorrect password you had entered — not a fault on our end. Despite our efforts, false claims were made about our platform on a public channel.
Regarding your billing claim: While our services do automatically renew, we do not charge customers automatically. All payments are manual and require direct customer action — including logging into the client area and completing payment through PayPal or another gateway.
We also fully refunded the most recent order after identifying that it violated our Terms of Use.
While we regret that the relationship ended this way, we have a responsibility to uphold our policies and protect the integrity of our platform and community.
We wish you all the best moving forward.
— GG Host Team
做的太好了我会一直找你们谢谢
31. toukokuuta 2025
Vastaus yritykseltä GG Host
Hi Karmaconc,
Thanks for your feedback. After reviewing your ticket history, we’d like to clarify the situation.
You contacted us regarding issues caused by third-party mods you had installed on your DayZ server. Our team was actively assisting you in troubleshooting the misconfiguration, which unfortunately stemmed from the mods themselves—something we have limited control over, as they are created and maintained by third parties.
We always try our best to help in these situations, but as noted in our documentation, we recommend only using mods if you’re comfortable configuring them, and consulting official mod resources and communities for deeper support. Due to the sheer number of mods available, it’s not always possible for us to offer detailed help for every one.
Despite this, when you requested a refund, we processed it promptly. We’re sorry we couldn’t meet your expectations, but we genuinely made every effort to assist within our capacity.
If you have any further questions or need help in the future, our team is always here to help.
Kind regards,
The GG Host Team
Kind fast customer service
Kind fast customer service. Best I have seen in a long time
5. toukokuuta 2025
Perfect!!
After using different hosting services I had pretty low expectations of using another service provider.... But I was WRONG!!! GG host are by far the best server hosts out there. Their servers are top performance and their customer service is unlike any other.... If you ever have an issue they respond within minutes.... Like 4 minutes.... I was blown away. Very very happy customer
7. toukokuuta 2025
Oma-aloitteinen arvostelu
Good support ang great staff
1. toukokuuta 2025
15/10 service
This company continues to have the best customer service around and the most prompt times I’ve ever seen!
31. maaliskuuta 2025
I was a bit hesitant
I was a bit hesitant, as I couldn't find many reviews on GG Host. They need more social accounts to represent the company. I tried using a coupon code, (but it did not apply to my game). So I asked a question about it and within minutes got a reply back. I continued with my transaction and they made sure I was the admin of the server. Played Deadside on console with no issues and also able to pull up Admin controls.
6. huhtikuuta 2025
Oma-aloitteinen arvostelu
Great and fast customer service
Great and fast customer service.
Ask a question and get a useful answer very fast. Great job.
1. huhtikuuta 2025
Absolutely a 5 star service
Absolutely a 5 star service. I was using gportal and once I found out that they didn't allow loot modifiers I was outraged. When GGHost answered my question they were fast, polite, helpful, and best of all provided information I needed! Best service ever
1. huhtikuuta 2025
Good customer service
If I knew how to.run my own server more and had the money to do so I would, also gave me a refund as well
10. maaliskuuta 2025
It took a while to find instructions on…
It took a while to find instructions on how to connect to the server as an admin within the game. I had to use Google to get admin access to the server.
I saw that my SteamID was requested, but no idea why it was needed until I did some searching on Google. A simple message at the time of request would have been very helpful.
I haven’t rented a server in almost a decade, so I haven’t been familiar with the process for a long time.
26. helmikuuta 2025
Vastaus yritykseltä GG Host
Hi Matthew,
Thank you for your feedback. I'm sorry to hear that you had trouble finding the instructions to set up admin access. During the order process, we request your SteamID so that admin access can be set up automatically. However, as you declined to provide your SteamID during the order process, manual configuration was necessary.
To assist with this, we have a detailed guide in our knowledge base (available under "Support" on our website) that explains how to add yourself as an admin, access the admin menu, and configure various server settings. We appreciate your input and will review how we can make this information more accessible during onboarding.
If you ever need assistance in the future, our support team is available 24/7 via support tickets and on our Discord server. We’d love the opportunity to improve your experience and hope to earn a better rating from you in the future.
Best regards,
GG Support
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