I find very extremly poor the comunication wih help desck, bad feedback , bad timing and no resolution regarding problems. I had to send mails , chats and still had no response. I finally found a lost... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Ontop has been built around a simple idea: working globally should open more doors, not create more friction. What I love most is how much the platform has evolved beyond just getting paid. You c... Näytä lisää
Yritys on vastannut
Absolutely terrible service. Never dealt with a worse payment platform. The platform has sooo many bugs. Even hyperlinks don't work (not sure was purposeful though). Customer service is non-existent.... Näytä lisää
I’ve had a very good experience with Ontop. I like how easy it is to receive, manage, and move my money without depending entirely on a traditional bank account. The card is very convenient, and featu... Näytä lisää
Yrityksen tiedot
- B2B
- ja myös
- Palkkahallintopalvelu
Yrityksen kirjoittama
Ontop is a comprehensive global workforce management solution designed to facilitate the hiring, payment, and rewarding of remote teams across more than 150 countries. This platform addresses the complexities associated with managing a distributed workforce, offering a seamless experience that eliminates common challenges such as compliance issues and payment delays. By leveraging advanced technology and a user-friendly interface, Ontop empowers businesses to build and manage their global teams effortlessly. The target audience for Ontop includes businesses of all sizes looking to expand their operations internationally and hire talent from diverse geographical locations. Companies that operate in a remote-first environment or those that require specialized skills from around the world will find Ontop particularly beneficial. The platform is designed for HR professionals, finance teams, and business leaders who seek to streamline their hiring and payroll processes while ensuring compliance with local regulations. Key features of Ontop include instant hiring capabilities, which allow organizations to onboard talent quickly and efficiently. The platform utilizes smart contracts and automated compliance checks to eliminate legal roadblocks, enabling businesses to focus on growth rather than administrative burdens. Additionally, Ontop offers a robust global payment network that ensures employees receive their salaries promptly and in their preferred currencies, reducing the friction often associated with international payments. Moreover, Ontop prioritizes compliance, providing businesses with peace of mind through its dedicated legal experts who manage payroll regulations across multiple jurisdictions. This feature is particularly valuable for companies that may not have the resources to navigate the complexities of international labor laws. Beyond payroll, Ontop enhances the remote work experience by offering additional perks, such as a Visa card with cashback rewards and premium benefits that foster employee engagement and satisfaction. In essence, Ontop stands out in the global workforce management category by offering a holistic solution that simplifies hiring and payment processes while ensuring compliance and enhancing employee experiences. By choosing Ontop, organizations can effectively manage their global teams, allowing them to thrive in the evolving landscape of remote work.
Yhteystiedot
Yhdysvallat
- getontop.com
3,2
Keskitasoinen
170 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 19 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 kuukauden sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Ontop Perks rocks!!!
17. joulukuuta 2025
Oma-aloitteinen arvostelu
Excellent platform for international contractor
Excellent platform to receive payment as an international contractor, very fast Payouts to Colombia (15 mins), and also their support channels respond super fast!!!
16. joulukuuta 2025
Oma-aloitteinen arvostelu
No realizan los pagos a tiempo
No realizan los pagos a tiempo.
La empresa donde trabajó realizó los pagos a tiempo y ontop no ha gestionado los pagos de los trabajadores, hoy somos más de 30 personas afectadas por un error informático de ellos y que facilmente se puede resolver al transferir el dinero de la nomina y posteriormente descontar lo que haya que descontar. Son unos irresponsables, si tienes la oportunidad, dile a tu empresa que no use este servicio
4. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ontop
Hola Jesus,
Gracias por compartir esto con nosotros. Sabemos que ya pasó un tiempo desde tu mensaje, pero no queríamos dejarlo pasar sin responder.
Sentimos mucho que la experiencia no haya estado a la altura en ese momento. Escuchar esto nos ayuda a detectar los puntos donde podemos mejorar, y aunque esa situación fue en diciembre, seguimos trabajando para que no se repita.
Gracias por tu paciencia y por darnos la oportunidad de hacerlo mejor.
Ontop is okay until you get problems…
Ontop is okay until you get problems that needs to be solved asap. Money transfers to bank accounts is a horrible experience when you have to deal with a such a terrible customer support that is rude and never solves the problem. Their customer service can only inform about how busy they are to review your case earlier than 5 business days. I would never recommend using this if you don’t want to have issues with your money transfers
26. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ontop
Hi!
Thanks for your message! We just came across it and even though it’s been a while, we didn’t want to leave it unanswered.
Every bit of feedback counts, and even if this happened back in December, we’re still refining things to make the experience smoother.
Thanks for being part of Ontop.
Good service, horrible customer support
Ontop is great until you encounter a problem.
Ontop has its "happy path" working very well, but the moment you encounter a problem, specially with transfering money, their support team isn't able to help you, they only know how to blame the payment provider.
19. marraskuuta 2025
Oma-aloitteinen arvostelu
Is amazing how useful is this…
Is amazing how useful is this plataform. It has allowed me to receive the payments for my work remotely and in USD. Also, is really easy to use and the transactions are very fast, I receive my money in my Colombian account in less than 2 hours
17. marraskuuta 2025
Oma-aloitteinen arvostelu
Platform with hundred of bugs
Platform with hundred of bugs, been trying to solve my issues with the support team but the services is horrible. The issue I got was generated by the own platform and they could never solve it. They don't have the tools or processes to get to the people that can actually help you.
29. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ontop
Hi Daniel,
Thanks for your feedback, and we’re sorry this experience caused you stress.
We’ve reviewed your case in detail. This wasn’t a platform issue or a bug. The delay came from a Compliance requirement related to your address update. In order to move forward with the process, our team needed specific documentation to meet regulatory obligations.
We understand how frustrating that can be, especially when timing matters. But in cases like this, we’re legally required to to have the right documents in place.
If anything was unclear during the process, that’s on us, and we’re working to make these steps smoother and better communicated.
Appreciate you raising this. We’re here if you need anything else.
Manage payments to several people of…
Manage payments to several people of different nationalities and from different countries.
24. lokakuuta 2025
Oma-aloitteinen arvostelu
Easy to use and helpful
It is a good app with many benefits if you are subscribe to Reverse. It is a good option for workers to receive money and for clients to pay.
17. lokakuuta 2025
Oma-aloitteinen arvostelu
The worst service ever
The worst service ever. Hidden fees, continues errors
19. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ontop
Hi Niki,
We’re sorry to read this, and we’d really like to understand what happened.
There are no hidden fees in our pricing, and if you’ve been seeing errors, that’s not the experience we aim to deliver. We want to make it right.
Can you message us on WhatsApp at +1 (786) 655-8772? Our team is ready to look into your case directly and sort it out fast.
Thanks for speaking up.
Easy to start using
Ontop provides great customer service, beautiful user-friendly UX, and is fast at attending needs and fixing issues reported. Ontop's financial services are great for international, remote workers. It's very quick and easy to set up an account and start hiring. If you have a larger workforce to invite, you can come back daily to check their onboarding progress. Also, it has a few native integrations with useful HR vendors.
14. lokakuuta 2025
Oma-aloitteinen arvostelu
Best Financial product for a contractor
6. lokakuuta 2025
Oma-aloitteinen arvostelu
I love that I receive my money always on time…
I love that I receive my money always on time, and they are always transparent with money transfer dates and times. I get my money a fixed day so I can transfer it on the same day to my local account
19. syyskuuta 2025
Oma-aloitteinen arvostelu
Ontop's financial services are the best
I have used Ontop's financial services for taking out my compensation money's. I have been able to transfer not just to my own bank account but to some family, which is very good as I have different possibilities.
31. elokuuta 2025
Oma-aloitteinen arvostelu
Me encanta los servicios financieros…
Me encanta los servicios financieros que ofrecen a todo los usuarios de todas las empresas. Cashback es lo max!!
4. syyskuuta 2025
Oma-aloitteinen arvostelu
The flexibility to be able to travel and live in many places
The ability to send money to any bank in the world, and flexibility to be able to travel and live in many places while also working.
3. syyskuuta 2025
Oma-aloitteinen arvostelu
they “forget” your money.
they “forget” to add the full amount every month. unless i keep an eye on every payment, report it, fight with a representative on whatsapp, i would never get my money. And the worst part is I have to wait another month to get the delayed money in my bank account, and they force me to have it sit in my ontop account. Unreliable, frustrating, unsafe and overall a scam. DO NOT TRUST.
26. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ontop
Hi Mel,
Thanks for sharing your experience, and we’re sorry it’s felt frustrating.
We want to clarify this isn’t a mistake or “forgotten” money. Based on the agreement with your company, any payout difference must be reported by the user. Once reported, we immediately cover the remaining amount from our side.
That’s exactly what happened on August 16: you flagged the missing amount, and by August 20, we had already credited to your Ontop Wallet.
We’re here to support you through every step, and if you ever see a difference again, just send us a quick message at +1 (786) 655-8772 so we can resolve it right away.
Thanks again for your feedback, we’re always looking to make things smoother.
Ontop is very helpful
Ontop has been great, it is easy to use and offers me the chance to do a lot of thing with my money.
25. elokuuta 2025
Oma-aloitteinen arvostelu
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