They unfortunately directed me to use a company to fix my TV that actually scammed me out of my money (they didn't know the company they directed me to use was a bad company so not their fault). Alth... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
They unfortunately directed me to use a company to fix my TV that actually scammed me out of my money (they didn't know the company they directed me to use was a bad company so not their fault). Alth... Näytä lisää
Yritys on vastannut
Phone had a purple line down the screen. I filed a claim and they talked me through the steps I needed to take starting with getting an estimate from a phone repair store. Once that was done, they rev... Näytä lisää
I've been with AKKO since 2022 and as a student they've been a lifesaver. Earlier this week, my headphones started having issues and Apple quoted me almost the full cost of a replacement after running... Näytä lisää
Phenomenal insurance. I feel assured to use my phone like it’s intended for: a phone. Akko has been very responsive to service requests and helped fix my phone. I would insure everything I own with AK... Näytä lisää
AKKO is the highest rated Gadget Insurance Provider on Trustpilot! As well as ranked as a top choice for device protection by the likes of Investopedia, Benzina, Gadget Review, Android Central, and other publishers. AKKO protection offerings combine affordability with an unparalleled claims experience. Our offerings start with phone protection plans as low as $5/mo and more comprehensive protection with bundled plans at $15/mo to cover a phone + r a range of personal devices, from laptops, tablets, and smartwatches to headphones, photography gear, and recording equipment. Families can take advantage of our household device protection plans, beginning at $25/mo to cover ALL the devices in your phone, ensuring every gadget is safeguarded under one simple plan. Business and group plans are also available for covering cellphones, tablets, laptops/chromebooks, and more. Reach out for a quote! What sets AKKO apart in the industry is our commitment to a seamless claims process. Customers benefit from same and next-day repairs, backed by an extensive network of over 3,000+ repair shops across the U.S. This ensures quick and dependable service nationwide, making AKKO a leader in the device protection market. With AKKO, you get a flexible, affordable, and comprehensive protection plan for the digital age.
San Francisco, Yhdysvallat
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 60 %: iin saamistaan huonoista arvosteluista
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Fast and efficient I was able to get my phone fixed in an hour after filing a claim online very easy any questions I had were answered promptly by the representatives at AKKO
I have had this cellphone insurance for years, and only this week I needed to file a claim. I filed the claim, and within a day, I had a response with instructions on where to take my phone for repair and the amount it was covered. No run around, no double talk. The claim was fast and very easy. I highly recommend this AWESOME coverage!
Nice alternative to the big store products. Has alot more value for the same amount. Had my first claim and it went smooth. Thank you.
I had a really great experience with Akko. Unfortunately I lost a couple of my devices recently (which was stressful enough), but filing a claim was surprisingly easy. The process was straightforward, everything was clearly explained, and I didn’t feel like I had to jump through hoops to get help.
What could have been a total nightmare turned into a smooth, manageable situation. I’m really glad I had coverage and would definitely recommend Akko to anyone wanting peace of mind for their devices.
Had my phone stolen, and thankfully I had akko. filed a police report, filed a claim and after some back and forth had my replacement approved. Their system was using incorrect comps so I had to share comparables but they approved in 15 minutes, very prompt resolution.
Claim process was mostly smooth but definitly could use some improvements. The size limit for uploads is small, but besides that claim process was not too bad. I filed claim, got approved later that same day. Took it to Apple Store that weekend, and got it repaired. Claim payout took about 2 days since their was some system issues but chat was able to manually send it to my PayPal and took less than 5 minutes.
This has been such an amazing company to work with. I've had them handle claims with ease and it's really app intuitive!
AKKO is THE way to go when it comes to electronics insurance. I’ve been using them for several years now and I’ve never looked back. Seriously only $15 a month to cover ALL your electronics. Plus, the deductibles are only $29-$99 which is a steal. More often than not I’m just doing a screen replacement which is $29 but recently I had to replace my stolen iPhone. Filing my claim was super easy and within 24 hours, I had already purchased a new iPhone and was sent the money to cover my purchase quickly after. Anytime I go to Apple they always ask if I want to purchase AppleCare and I tell them “No Thanks!” And I tell them about how great AKKO is. I seriously well never consider anything but AKKO when it comes to protecting my electronics.
Had a really good experience with Akko. I got it for a good price from US Mobile and I was nervous because I had only ever used AppleCare but it was super painless and I was able to easily get my phone repaired by Apple with Akko paying out seconds after uploading my receipt.
Really easy and would recommend
Akko gives me peace of mind. When my phone was stolen on a city street I was convinced of the need for device insurance. I'm glad I found Akko. It's allowed me to keep my replacement in top shape much longer than I have in the past. I've had two claims. The approval process was fast on the first case, but took two days the second time. After that the process was super simple. I paid for the approved repair, and was paid back via PayPal (or Venmo) in minutes. Saved me hundreds.
I had a positive experience with Akko Insurance. The claims process was straightforward and handled efficiently through the app. Customer support was helpful and professional, though wait times to connect could be a bit long. I also appreciate that the coverage works in Canada even though the company is based in the U.S. Overall, a reliable option for device insurance.
Used them for my screen repair. Very simple use, and claim was reimbursed quickly.
I’ve gotta say, my experience with AKKO insurance was hands-down the best I’ve ever had with any kind of device protection plan. My Samsung Galaxy S24 Ultra took a dive into the pool a couple months back—total water damage, phone completely bricked, wouldn’t turn on at all. I was gutted because that thing was basically my life (work, photos, everything).
Filed the claim through their app super easily—just uploaded pics of the damage, described what happened, and answered a few quick questions. The team got back to me the same day, super calm and respectful the whole time. No attitude, no grilling me like I was trying to scam them—just straightforward, helpful, and understanding. They approved the claim in like 48 hours, processed everything fast, and I got a full replacement reimbursement (after the low deductible) way quicker than I expected. Paid out through PayPal in under a week total from filing to money in my account.
Compared to carrier insurance or AppleCare horror stories I’ve heard, AKKO made the whole stressful situation actually bearable. Their reps were polite, quick to respond, and didn’t drag things out. If you’re clumsy like me or just want solid coverage without the headache, AKKO is the way to go. 100% recommend them to anyone—especially if you’ve got a pricey phone like the S24 Ultra.
10/10, saved my sanity and my wallet. Thanks AKKO!
I would NOT recommend Akko device protection. They approved my repair, and said I could go to Apple Store to have my iPhone repaired. I went to Apple Store and paid over $400 for the repair, and then submitted the receipt to Akko and now they are stalling the reimbursement and asking for tons of different email. I have sent them the Apple Store receipt, Apple Store Work Authorization, Apple Store Work Confirmation email AND even my American Express card transaction showing the repair at the Apple Store. I WOULD NOT RECOMMEND AKKO THEY WILL DO EVERYTHING TO NOT PAY YOUR CLAIM AFTER THEY APPROVE IT.

Vastaus yritykseltä AKKO
Akko has been outstanding for me from beginning to end. Handling my claim was simple and fast, and everything was taken care of without any hassle. Their support team responded quickly, communicated clearly, and guided me through each step so I always knew the status of my claim. My payout arrived much sooner than I anticipated, which really stood out. I strongly recommend Akko to anyone who wants dependable, budget‑friendly coverage for their phone and other devices—definitely a five‑star experience
The entire process overall — and in all of its little details — of doing business with getakko i would say has probably been extremely easy, transparent, professional, and punctual. Even in the inevitable nuanced, complex situations (like when i had to reach out and work/communicate with them about a claim that began in 1 policy year, but wasn’t finished processing until during a 2nd policy year/period) — they hit all those parameters i just previously mentioned. Not a single complaint from me; so great (if not perfect) service overall I’d say.
Well it started one day when I took my Galaxy Z flip for into the repair shop for the reason of the bottom half not showing up at all the repairman told me that I was going to need possibly a new screen if it could be repaired or come to find out I needed a new phone and I just so happened to like the Galaxy Eclipse because they turn into a small compact if it's great my back pocket but needless to say he turned me on to akko so after reading a few reviews on the company I decided to purchase and after that it was all over with they did such a good job with my claim quick and easy now after 3 years I would not purchase any other insurance they most definitely take care of you with ease. Thank you akko
AKKO representatives were always prompt in their responses. While AKKO’s customer service is excellent, I would not recommend the small repair stores for iPhone repairs or diagnostics. Instead, get a quote from the Apple Store; it will save you both time and hassle. After few repairs phone was also diagnosed with defect on front side and got diagnostics invoice for replacement. I replaced my iPhone with a new one from AKKOs list of options and paid for it myself. Then, I sent AKKO the receipt, and less than a day later, they sent me the refund amount to my Venmo.
I was very pleased with their professional and speedy support team. A+++++
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