Geologie Arvostelua 

Similar to a few of the other reviews here, I purchased the product with a discount code just to try it out. I thought the product was actually pretty alright and I didn't have to pay an arm and a leg for it at first. Then, about 1 month later, I checked my account and saw a $280 transaction which, I really couldn't afford. I'm going through the process of seeking a refund and as the response I did receive failed to acknowledge the high charge, I'm heavily considering pursuing this further. This charge was unprompted and again, similar to some other recounts on here, I received no notice of a product being shipped or purchased. Now I fear that their refund policy will say that they can't do anything, even upon review, the charge shouldn't have been more than $77 every 3 months as it said at checkout on their website, even with the trial period accounted for it was never displayed to cost anything over $80.

Geologie is a great company that makes a great product. I use their skin care products but have also recently gotten into their natural deodorant which is awesome. I’ve also connected with their Customer Service to talk about a shipment delay and not only did they respond right away, they made sure a new shipment went out same day and it showed up ahead of schedule.

Like the team at Geologie always, Angela was responsive right away and very clear in her communication to my question.

I think that this product at this time is a good fit for me. Having used so many different products I found these to suit my needs. And the convenience of not having to remember to buy more with there subscription service makes it a no brainer for lots of people.

When I first went on the geologic website it was very easy to set up a skincare routine with some simple questions about me and now that I have the products It is an easy job because it came with directions on how to treat my skin and step by step instructions and all the products do good for my skin in a different way and I cannot imagine going back before I used geologic

Legitimate business and their products arrived and seemed good quality.
Reason for low rating - their ‘sample’ offer at 80% is scummy. They will charge full price for this sample if you do not convert to a subscription afterwards. While this is listed a long way down in the small print, I guarantee I would not have gotten the sample if I had read this point, and I’m sure a lot of other people wouldn’t either.
Shame, because they seem like a decent business otherwise, but where I’m from this would be considered scummy as hell.

Be cautious when ordering from this company. I placed an order as a gift and the wrong items were sent. I emailed the company to let them know that I am requesting a refund because the replacements would not arrive on time. My email was simply ignored, they went ahead and sent me another shipment and refuses to give me a refund. I told them that I am willing to send these back, but they wouldn't take it since they cannot ensure that they have not been tampered with. When I inspect the items, there is not any tamper resistant protection on their items... so how can they ensure its true quality in the first place? Anyone can tamper with these products from the second they are in shipment. When I asked for a call, I was ignored. After multiple emails... the best they would do is to give a 50% refund. I feel like this company had potential, but after this incident, they simply do not care about your experience... it's all about the money.

I've been using Geologie products for over a year now and I'm quite satisfied with the results. My skin is noticeably cleaner and clearer. On top of that, the customer service is very quick and attentive.

Costumer service is amazing, would definitely recommend.

I love everything about geologie... their products, their customer support.. i love it......

Quick response and immediate answer/solution for question

Good responding from email and very good service

Amazing products and service. Each item genuinely works as-advertised.

I bought a £40 trial pack for a male relative with no idea I had unwittingly signed up for a subscription service until I was charged £180 for the next order a month later! No returns once product dispatched policy leaves me with little option except to post this cautionary review to any potential customers.

This is a predatory business.
They give you no confirmation that you're signed up for a subscription, or how much any future orders will cost.
Then they take nearly £200 out of your account. When you complain and ask for it to be cancelled, they tell you they cannot cancel or refund it. Even though I complained as soon as I saw the charge come out of my bank.

They were unhelpful, even tried to offer me more products and options in their replies, all I want is to cancel this order they signed me up to and get a refund. I do not want their products and I had no idea how much this would cost.

From reading many other customer experiences, this seems common business practice for them. Absolutely predatory.

Great customer service! The products are amazing but hat their customer service goes above and beyond separates Geologie from the pack.

Great skin care products! I have used a bunch of skin care routine products from some of the more inexpensive items in Target to the other side of the spectrum where you are looking at $150 for a jar of night cream. I find Geologie products to be at a great price point, easy to use, easy to understand, and is very effective. Great stuff!

I've been using the Geologie system for my face and body for 3 months now. I've seen great improvement in acne breakouts and dryness. They also have great customer service and email you back quickly and give great information. For example, the retinol in the night cream caused me to peel but they encouraged me to stick drug it and they were correct. My skin adjusted and it is now very beneficial. I'm very happy with their products.

Quick response,proper resolution hassle free communication.

Geologie has many extremely helpful products. These amazing products also come at a very reasonable price. It's very comforting to know that my skin is in good hands.