Halo extensions Fabulous product, superb colour and texture. The GEE team was super responsive and recommended a near perfect match for my coloured and highlighted hair. I ordered it due to significa... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
I recently received help from GEE Extensions when choosing a colour match. The customer service was friendly and helpful, and they responded quickly to my questions. I appreciated the guidance provide... Näytä lisää
Yritys on vastannut
Absolutely lovely extensions, best company I’ve ever used and I’ve tried them all, I got face framers in smoke and can wear them high up near the parting without showing through My only very slight... Näytä lisää
Yritys on vastannut
I purchased these in Jan and they are awful now. I only wash as per instructions and only use beauty works hair products and after a couple of washes they are so dry. No matter what I do to them they... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Hiustenpidennykset
- Kosmetiikkatuotteiden toimittaja
- Kosmetiikan tukkumyynti
- Hiustuotemyymälä
- Kauneus- ja terveysmyymälä
Yrityksen kirjoittama
gee is a multi-award-winning brand, established in 2013, born from a simple frustration: seamless, lightweight, and undetectable hair extensions didn’t exist, so we created them. Driven by a passion for helping people feel confident, we developed the first of its kind: human hair extensions that blend naturally, feel weightless, and remain undetectable. Our mission is simple: to offer natural-looking, premium hair extensions that are easy to wear and designed to last. Trusted by professionals, loved by clients, and recognised across the industry, gee is committed to helping you achieve a great hair day, every day.
Yhteystiedot
Yhdistynyt kuningaskunta
- support@geehair.com
- geehair.com
4,3
Erinomainen
1 t. arvostelua
On vastannut 95 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Excellent customer service
Txt this morning for advice and received a full and comprehensive txt back within minutes. Excellent service so far.
2. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä gee
Hi Jane,
Thank you for your lovely review, we are so pleased to hear you received clear and helpful advice so quickly. Providing thoughtful, timely support is something we take pride in, especially when you are deciding what will work best for you.
Thank you for your continued support of gee.
Kindest,
Support @ gee
Extremely helpful on WA.
I've not ordered yet however I wrote for a colour match on WhatsApp customer services replied to both of my messages almost straight away with recommendations. Im aware its a small company and i'm a huge fan of that. I'm looking into getting a halo extension that's comfortable to wear and this rates best according to AI. fingers crossed!
1. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä gee
Hi Deborah,
Thank you for your lovely review, we are re so glad our team could support you quickly with your colour match. Choosing the right shade and style is an important step, and we’re here to make that feel simple and reassuring.
Thank you for your continued support of our brand.
Kindest,
Support @ gee
All round fabulous
Super responsive customer service. They were very helpful after I accidentally ordered the wrong colour and needed to charge at the last minute.
Totally delighted with the product. Exactly what I wanted and brilliant quality. Def recommend!
23. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä gee
Hello,
Thank you for your kind words, we are so glad we could step in quickly and get everything sorted for you in time. It means a lot to hear that you are happy with both the shade and quality of our products.
Thank you again for your recommendation, and for your continued support of gee.
Kindest,
Support @ gee
Absolutely lovely extensions
Absolutely lovely extensions, best company I’ve ever used and I’ve tried them all, I got face framers in smoke and can wear them high up near the parting without showing through
My only very slight criticism is that the 2 colours are quite chunky so looks a little stripy but otherwise love love love
13. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä gee
Hi Julie,
Thank you for your lovely review, we are so glad to hear you love our Face Framers, and that you are able to wear these as you desire.
We appreciate your note on the colour blend as well. The placement of tones is designed to create dimension, but we understand that in some cases it can appear more defined than expected. Your feedback is incredibly helpful and something we’ll continue to refine as we develop future shades.
If you would like any further guidance, you are more than welcome to reach out to our team, who will be happy to help. Thank you for your continued support of our brand.
Kindest,
Support @ gee
The answer to my prayers!
Great product!! Just what I needed for my thinning hairline. Love ❤️
Order #22703
13. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä gee
Hi Louise,
Thank you for your lovely review, we are so pleased to hear you love our products, and they meet your expectations. We appreciate you sharing your experience and hope you continue to enjoy your extensions. Thank you for your continued support.
Kindest,
Support @ gee
Volumizer
Volumizer
I am new to hair extensions and I bought this for my wedding. The colour matched my hair balayage perfectly and my hair up style looked much more glamorous with the hair extension! These came highly recommended from my hairdresser and I would also recommend. Order #23107
14. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä gee
Hi Mhairi,
Thank you for your lovely review, we are honoured the you chose our Volumizer for such a special occasion. A seamless colour match can make all the difference, and we are so glad the hair blended effortlessly and elevated your style. Thank you for your high recommendation, and for your continued support.
Kindest,
Support @ gee
Fantastic service!
The communication and support I have received so far to find the perfect shade has been absolutely brilliant.
The WhatsApp service is great with prompt replies. Easy to use website and can’t wait to wear my new hair! So pleased I found you!
20. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä gee
Hi Juliette,
Thank you for your lovely review, we are so glad to hear our Colour Matching Service helped you feel confident in finding the right match. It’s great to hear the process felt smooth from start to finish. We can't wait for you to receive your new products.
Kindest,
Support @ gee
Amazing customer service - really helped me a lot.
I haven’t ordered my hair extensions yet, but I’ve been chatting via WhatsApp with the Gee Hair team and they’ve been so kind supporting me with the right shade choice, the right products for my specific situation and giving me loads of info. Really appreciate the help. I’m going to order now - excited for my new hair solution!
19. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä gee
Hi Lucie,
Thank you for your lovely review, we are so pleased to hear that you felt supported while choosing your shade and the best product for your hair. It’s important to us that you feel confident before placing your order, and we’re glad the guidance has been helpful.
We’re excited for you to receive your new set, and if you need any support once it arrives, we’re always happy to help.
Kindest,
Support @ gee
Absolutely wonderful product
I’ve worn all sorts of hair extensions for 20 years and as a woman with fine hair never found something I loved…until now. It’s the perfect little something extra that doesn’t feel bulky and looks wonderfully natural. The colour blends are beautiful too. Order #23164
4. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä gee
Hi Hannah,
Thank you for your lovely review, we are so pleased the light weight and natural blend of our products work well with your hair, and that the colour match met your expectations. We are proud to have created a range of products to suit all hair types, and are glad to have achieved this with you. Thank you for your continued support.
Kindest,
Support @ gee
Beautiful product
Beautiful product
Love the quality, easy ordering and delivery! Order #22879
11. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä gee
Hi Akash,
Thank you for your lovely review, we are so pleased to hear you love the quality of our products, and found the ordering and delivery process smooth. It means a lot to know everything met your expectations. Thank you for your continued support of gee.
Kindest,
Support @ gee
Absolute game changer
Absolute game changer. Colour was perfect, so easy to fit. I’ve been on a long journey trying to find something like this and I had nearly given up, so thank you geehair very much
9. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä gee
Hello,
Thank you for your lovely review, we are so glad to hear you have found the perfect match for your hair. A seamless colour blend and easy application are key to that natural finish, and it is great to know we have succeeded with this. Thank you for your continued support.
Kindest,
Support @ gee
I have a few different tones in my hair…
I have a few different tones in my hair at the moment so I wanted some advice on what colour would be best. The colour matching provided was very efficient really helped! I will placing my order very shortly!
16. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä gee
Hi Yarna,
Thank you for your lovely review, we are so glad our Colour Matching Service was helpful, especially when your hair has a few different tones to consider. Finding the right shade can make all the difference to how naturally the extensions blend.
We can't wait to hear your feedback, and thank you for your continued support.
Kindest,
Support @ gee
Surprisingly effective and natural looking
I didn't expect such a small amount of hair to make such a difference. I have a long bob and 11.5" baby framers were perfect to add volume to the front. Gorgeous quality hair and very secure once clipped in properly. I'm converted to clip in hair! Order #22713
13. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä gee
Hi Jill,
Thank you for your lovely review, it's great to hear how well our Baby Framers work with your long bob, and that they gave you the extra desired volume. Our Baby Framers have been designed to provide soft volume around the face, so it’s great to know it made such a difference for you.
We’re also pleased you’re enjoying the quality of the hair and that the clips feel secure once in place. Thank you for your continued support.
Kindest,
Support @ gee
Face framers extension
Face framers extension
💯 excellent product, easy to clip in and style, makes such a difference as my hair is really fine at the front, either side. Order #21661
12. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä gee
Hi Alison,
Thank you for your lovely review, we so glad the Face Framers worked well for you. They were designed to add subtle fullness around the front of your hair, so it’s great to know they made a noticeable difference and felt easy to clip in and style.
If you ever need guidance with blending, styling, or choosing shades for future orders, we are always here to help. Thank you again for choosing gee.
Kindest,
Support @ gee
Customer service
Great experience with Gee Hair Extensions! The conversation was smooth and communication was very helpful. I needed to exchange a pair of hair extensions, and the process was handled easily and professionally. Thank you for the great customer service!
5. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä gee
Hi Laura,
Thank you for your lovely review, we are so glad that the exchange process felt smooth and that our team was able to assist you clearly along the way. Making sure everything is handled simply and professionally is always our goal.
If you ever need guidance with colour, length, or styling in the future, we are always here to help. Thank you again for choosing gee.
Kindest,
Support @ gee
Customer service is 5
Customer service is 5
Star!
I had entered the wrong delivery address and panicked and emailed the customer support team who promptly replied and told me they had changed the address and it was all sorted!
Really happy with the fast response and great communication!!
10. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä gee
Hi Serene,
Thank you for your lovely review, were are glad our customer support team was able to update your delivery address quickly and put your mind at ease. Fast responses and clear communication are something we always aim to provide.
We appreciate your feedback and hope you enjoy your order. If you ever need assistance in the future, our team is always here to help.
Kindest,
Support @ gee
Exchange
Needed to exchange my order as I chose the wrong colour. Joy on customer support was so helpful and quick with the responses and made sure I knew all the right information to be able to get my right colour delivered to me on time. Very happy!
11. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä gee
Hi Soph,
Thank you for your lovely review, we are pleased to hear that Joy was able to assist you quickly and make the exchange process clear and straightforward. Choosing the right colour is important, so it’s great to know she could help ensure your correct shade reached you in time.
We appreciate you taking the time to share your experience and are always here if you need any further support.
Kindest,
Support @ gee
Customer service impeccable
Customer service impeccable, super easy to reach on Whatsapp and really friendly and helpful too :)
10. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä gee
Hi Sophie,
Thank you for taking the time to share your experience we are so pleased to hear that you found our Customer Service Team easy to reach and helpful. Supporting our customers quickly and clearly is always a priority, so it’s lovely to know that came through. Thank you for your continued support.
Kindest,
Support @ gee
Really disappointed with my recent experience with Gee Hair
This is now my third set of extensions from them. My previous set was great, which is why I ordered again for an upcoming event. Unfortunately, the latest set arrived with visible black dots throughout the hair, up to several centimetres from the ends, making them clearly poor quality and not wearable.
I contacted customer service straight away and sent multiple photos and videos. After several days of back-and-forth while they “reviewed with management”, the resolution offered was a £10 goodwill refund for hair that is clearly not acceptable quality. If I don’t accept the £10, the only other option I was given is to return the hair at my own cost so they can “assess” it, which is frustrating considering the fault was present on arrival and already documented with photos and videos.
I ordered well in advance to avoid stress before my event, but instead I’ve spent days chasing responses and am now less than a week away from the event needing to find replacement extensions last minute because the ones sent are not usable. Very disappointing experience, especially as a returning customer purchasing my third set from the brand.
10. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä gee
Hi Rachel,
Thank you for taking the time to share your feedback.
We are sorry to hear that this experience has not met your expectations, particularly as a returning customer. Your enquiry has been responded to directly via email, where we have provided further information regarding the next steps available to resolve the matter.
At present, we are awaiting your reply so that we can proceed accordingly and work towards a suitable resolution for you. Our team remains ready to assist and will prioritise this as soon as we hear back.
We appreciate you bringing this to our attention and look forward to resolving this with you.
Kindest,
Support @ gee
Absolutely love it
Absolutely love it! Blends in so well, really impressed. Order #22920
9. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä gee
Hi Tabitha,
Thank you for your lovely review, we are thrilled that the extensions blend so well and that you’re happy with the result. Your feedback means a lot to us, and we’re glad we could help you achieve the look you wanted.
Kindest,
Support @ gee
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