Garden Trends Arvostelua 

9 367
TrustScore 4/5 tähteä

4,2

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

We ordered the Bracken garden set which is absolutely fabulous. We did have a slight problem that only 1 chair was delivered by Mark Wilson at Garden Trends sorted it straight away. He was extremely... Näytä lisää

Saanut 5/5 tähteä

We have the Charlton set and some chair covers! Honestly couldn’t recommend enough, it’s finished off the unused space perfectly and the quality is brilliant. Super easy to put together and super s... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Ordered the Bracken Outdoors Richmond Rectangular Rattan Corner Sofa Garden Furniture Set with Fire Pit Table on 21/06 and took delivery on 26/06. First class service from start to finish (quick d... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

Held my money for 11 days for non-existent stock. I am very disappointed by the business practices of Garden Trends. I ordered and paid in full for an outdoor dining set on 11th July. Instead of fulf... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Puutarhamyymälä
  2. Huonekaluliike
  3. Puutarhakalusteet
  4. Grillitarvikeliike
  5. Ulkokalusteet

Tietoja yrityksestä Garden Trends

Yrityksen kirjoittama

Welcome to Garden Trends

The place to shop for garden furniture, BBQs, outdoor kitchens, and Christmas products.

Contact Us

We offer something available for everyone at affordable costs, ranging from modular outdoor kitchens to garden furniture with firepits, as one of the top suppliers of outdoor furniture and BBQs in the UK.

Brands
  • Alexander Rose
  • Bracken Outdoors
  • BeefEater
  • The Christmas Centre
  • Draco Grills
  • Kettler
  • LG Outdoor
  • Garden Trends is passionate about outdoor living and all of our products have been carefully chosen for their style, design, quality, and durability. They all incorporate the most modern textures and styles, making them the very essence of contemporary trends.

    Our Customer Service is made up of devoted individuals that are happy to help you with any questions. You may check out our latest products in our showroom in Moss End Garden Village near Bracknell in Berkshire, where we also have staff on hand. From the moment a customer discovers one of our products, our friendly and approachable team is dedicated to providing excellent customer service.

    Visit our Showroom Visit Facebook Page Visit Instagram Page

    We are confident that, based on more than 10 years of experience in the garden furniture and BBQ industries, we can provide you with the greatest goods for your home and garden, backed by first-rate customer service and warranties, allowing you to enjoy your purchase for many years to come. Garden Furniture Outdoor Kitchens Barbecues Benches Christmas


    Yhteystiedot

    4,2

    Hyvä

    TrustScore 4/5 tähteä

    9 t. arvostelua

    5 tähteä
    4 tähteä
    3 tähteä
    2 tähteä
    1 tähti

    Pyytää asiakkailta arvosteluja

    Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja

    On vastannut 67 %: iin saamistaan huonoista arvosteluista

    Vastaa yleensä 1 viikon sisällä

    Kuinka tämä yritys käyttää Trustpilotia

    Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

    4,2

    Kaikki arvostelut

    (9 367)

    113 arvostelua kuluneen 12 kuukauden aikana

    Kirjoita arvostelu
    Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

    Saanut 5/5 tähteä

    Great quality furniture

    Great quality furniture, delivered exactly when promised.

    25. toukokuuta 2026
    Garden Trends-logo

    Vastaus yritykseltä Garden Trends

    Hello Joe,

    Thank you for sharing this positive review.

    We're glad that you are pleased with your new garden furniture and it was delivered on time.


    Kind Regards,

    Garden Trends

    Saanut 5/5 tähteä

    Absolutely in love with my new outdoor…

    Absolutely in love with my new outdoor dining set.
    Can't wait to order the matching garden lounge set.
    Stylish, beautiful quality, fast delivery and professional service

    28. toukokuuta 2026
    Oma-aloitteinen arvostelu
    Garden Trends-logo

    Vastaus yritykseltä Garden Trends

    Hello,

    Thank you so much for your 5-star review.

    We are glad that you are pleased with the quality of your new garden dining set and it was quickly delivered to you.


    Kind Regards,

    Garden Trends

    Saanut 3/5 tähteä

    Delivery failure!!

    Lovely furniture but the delivery was very bad as it was meant to be 7/10 working days it took one month to be delivered which was very annoying,!

    25. toukokuuta 2026
    Garden Trends-logo

    Vastaus yritykseltä Garden Trends

    Hello,

    Thank you for taking the time to leave us a review.

    We apologise for the delay with the delivery of your garden furniture. We are glad it has now arrived safely and we hope you enjoy using it.


    Kind Regards,

    Garden Trends

    Saanut 5/5 tähteä

    Beautiful product

    Beautiful product. Amazing service, from design to payment to delivery.

    25. toukokuuta 2026
    Garden Trends-logo

    Vastaus yritykseltä Garden Trends

    Hello James,

    Thank you so much for your 5-star rating.

    We're glad that you are pleased with your purchase and the level of service you received.


    Kind Regards,

    Garden Trends

    Saanut 5/5 tähteä

    Excellent quality for the price.

    The ease of website navigation, right through to ordering and the subsequent delivery, was seamless.

    The quality of the furniture is excellent, and it offers fantastic value for money. We will certainly be returning to Garden Trends for any future needs.

    25. maaliskuuta 2026
    Garden Trends-logo

    Vastaus yritykseltä Garden Trends

    Hello,

    Thank you for sharing this positive review.

    We are glad that you had a positive experience shopping with us and you are pleased with your new garden furniture set.

    We look forward to welcoming you back in the near future.


    Kind Regards,

    Garden Trends

    Saanut 2/5 tähteä

    Months to arrive

    Product is great, we bought an 8 seater outdoor dining set, but the delivery is the issue. Advertised as delivery in 7-10 days, I order in March, it finally arrived 29 May. Repeatedly told that once the courier had the product they would call to let you know when it was coming. It arrived without notice. I wished I’d read the reviews prior to purchase, as it’s clearly a running theme

    30. toukokuuta 2026
    Oma-aloitteinen arvostelu
    Garden Trends-logo

    Vastaus yritykseltä Garden Trends

    Hello Anthony,

    Thank you for sharing your feedback and we apologise for the delay and the lack of communication regarding delivery of your outdoor dining set.

    We appreciate your comments and will work hard to ensure that similar issues do not occur in the future.


    Kind Regards,

    Garden Trends

    Saanut 1/5 tähteä

    Shocking lack of QC and care with delivery.

    Edit: the response from GT is odd, as if they read my review they would see that the furniture order they are requesting the number for has been resolved. The storage box issue however has not. Pickup was arranged, but the courier was a no-show. Again.
    We purchased a a garden dining table set from Garden Trends. When it arrived, the singer top had one tile completely broken across the width. GT confirmed that they do not check goods prior to shipping or they just cross ship. The top was replaced and we are happy with the furniture though the experience was not good. We then ordered a large metal storage box which arrived today. Again the goods were damaged. We are now having to contact GC again regards damaged goods shipped by them. Their QC/shippers/delivery companies are absolutely shocking. We won’t be buying from them again.

    26. toukokuuta 2026
    Oma-aloitteinen arvostelu
    Garden Trends-logo

    Vastaus yritykseltä Garden Trends

    Hello Laurence,

    We're sorry to hear about the damage to your garden dining set. If you email our Customer Service team (help@gardentrends.co.uk) with your order details, they will be able to assist you in resolving this.


    Kind Regards,

    Garden Trends

    Saanut 5/5 tähteä

    Garden Trends outdoor kitchen

    We’re absolutely thrilled with our Garden Trends outdoor kitchen — the quality and design are outstanding, and it’s completely transformed how we use our garden. It’s practical, stylish, and perfect for entertaining, with a brilliant barbecue that cooks beautifully.

    18. toukokuuta 2026
    Oma-aloitteinen arvostelu
    Garden Trends-logo

    Vastaus yritykseltä Garden Trends

    Hello Helen,

    Thank you so much for your 5-star review.

    We're glad that you are pleased with your new outdoor kitchen and we hope you continue to enjoy using it.


    Kind Regards,

    Garden Trends

    Saanut 5/5 tähteä

    What a great company to deal with

    What a great company to deal with
    My order actually arrived broke twice, However they responded to my email and reshipped the order. They actually went further than this, but I do not wish to mention what they did as dont want people taking advantage. Thanks for being a great reputable company

    13. toukokuuta 2026
    Oma-aloitteinen arvostelu
    Garden Trends-logo

    Vastaus yritykseltä Garden Trends

    Hi Keith,

    Thank you so much for your 5-star review.

    We're glad that you had a positive experience shopping with us and you were pleased with the help you received from our Customer Service team in dealing with your order.


    Kind Regards,

    Garden Trends

    Saanut 5/5 tähteä

    Great Product

    Great Product. Great price, great service. can highly recommend.

    24. huhtikuuta 2026
    Garden Trends-logo

    Vastaus yritykseltä Garden Trends

    Hello Deborah,

    Thank you so much for your 5-star review and the recommendation.

    We're glad that you are pleased with your order and you had an excellent experience shopping with us.


    Kind Regards,

    Garden Trends

    Saanut 5/5 tähteä

    After a lot of research we chose Garden Trends

    After a lot of research, we decided on the Lunar Pergola from Garden Trends. We only had a 3m x 3m footprint to work with, and a lot of the pergolas we looked at felt flimsy or lightweight in comparison.

    The Garden Trends product is properly solid and well built. The frame is chunky, and each leg has four substantial ground anchors, so once installed it feels incredibly secure and stable.

    The louvred roof is excellent and really easy to use. You can open it to let airflow through on warmer days or close it completely when the weather turns, giving great shade and protection from rain.

    We’ve added an infrared heater and, even before fitting any side panels, the space already feels surprisingly warm and usable in the evenings.

    Overall, in terms of build quality, value for money, customer service, communication, delivery speed, ease of assembly and after sales support, the whole experience has exceeded our expectations.

    18. huhtikuuta 2026
    Oma-aloitteinen arvostelu
    Garden Trends-logo

    Vastaus yritykseltä Garden Trends

    Hello Owain,

    Thank you so much for your 5-star review.

    We are glad that you had such a great experience shopping with us and we hope you enjoy your new pergola.


    Kind Regards,

    Garden Trends

    Saanut 5/5 tähteä

    Great stainless steel countertop

    Great stainless steel countertop which was delivered quickly, on time and very well packaged. I would recommend this company

    27. huhtikuuta 2026
    Garden Trends-logo

    Vastaus yritykseltä Garden Trends

    Hello Mark,

    Thank you for sharing this positive review and recommending us.

    We're glad that you are pleased with your purchase and it was delivered quickly.


    Kind Regards,

    Garden Trends

    Saanut 5/5 tähteä

    Great garden set

    Great garden set, very well packaged.

    Delivery was well arranged and the driver very helpful in getting the boxes to our awkward drive.

    1. toukokuuta 2026
    Garden Trends-logo

    Vastaus yritykseltä Garden Trends

    Hi James,

    Thank you so much for your 5-star rating.

    We're glad that you are pleased with your new garden furniture set and it was delivered to you in a timely manner.


    Kind Regards,

    Garden Trends

    Saanut 4/5 tähteä

    Outstanding Customer Service

    I recently ordered an Alexander Rose parasol from Garden Trends. Unfortunately there were some issues with delivery which resulted in some parts being missing. After speaking with customer services, they promptly resolved the problem and offered a discount to compensate for my inconvenience.

    I always judge a company not by whether I have a problem, but on their actions if I do. Garden Trends were excellent in their response and I would not hesitate in using them again.

    30. huhtikuuta 2026
    Oma-aloitteinen arvostelu
    Garden Trends-logo

    Vastaus yritykseltä Garden Trends

    Hello,

    Thank you for taking the time to leave us a review.

    We're glad that you were pleased with the service you received from our team in dealing with the delivery issue of your parasol.


    Kind Regards,

    Garden Trends

    Saanut 1/5 tähteä

    Order number #251652# Bought a mattress…

    Order number #251652# Bought a mattress topper over two weeks ago, have tried emailing them and still no response from them.

    24. huhtikuuta 2026
    Oma-aloitteinen arvostelu
    Garden Trends-logo

    Vastaus yritykseltä Garden Trends

    Hello Joseph,

    We're sorry to hear about this issue. However, we are Garden Trends and we don't sell mattress toppers - our business only supplies garden furniture, pergolas, BBQs, and outdoor kitchens As such, this experience does not relate to any order placed with us.

    It appears this review has been left for the wrong company. We would be very grateful if you could remove this review.


    Kind Regards,

    Garden Trends

    Saanut 5/5 tähteä

    Top quality furniture and service

    We’ve recently bought two items from Garden Trends, an egg chair and patio set. Minor delivery issues with the patio set (with the courier, not Garden Trends at all), but I was so impressed with the office staff who took complete ownership and sorted it out perfectly. The furniture itself is top quality, arrived well packaged and in perfect condition, easy to assemble and exactly what we were looking for. Our ‘go to’ company for garden furniture going forward!

    22. huhtikuuta 2026
    Oma-aloitteinen arvostelu
    Garden Trends-logo

    Vastaus yritykseltä Garden Trends

    Hello Deborah,

    Thank you so much for your 5-star review.

    We're glad that you are pleased with the quality of your new egg chair and patio set. We hope you enjoy using them.


    Kind Regards,

    Garden Trends

    Saanut 1/5 tähteä

    Order

    I have tried several times to talk to them about my oder #241672. Ordering on website is very confusing. Somehow two benches were ordered. Tried to cancel one of the benches to no avail. Now I have two benches Tried to email them about returns no response. Order was delayed a few times. This is no way to run a business. Diane Berger

    21. maaliskuuta 2026
    Oma-aloitteinen arvostelu
    Garden Trends-logo

    Vastaus yritykseltä Garden Trends

    Hello Diane,

    We're sorry to hear about this.

    Unfortunately, we cannot locate your order on our system. Please contact our Customer Service team on 0118 3800 381 or help@gardentrends.co.uk and they will be able to look into this for you.


    Kind Regards,

    Garden Trends

    Saanut 5/5 tähteä

    Good quality chair.

    26. maaliskuuta 2026
    Garden Trends-logo

    Vastaus yritykseltä Garden Trends

    Hello Malcolm,

    Thank you so much for your 5-star rating.

    We're glad that you are pleased with the quality of your purchase.


    Kind Regards,

    Garden Trends

    Saanut 3/5 tähteä

    Very pleased with the delivery and polite manner of the driver

    Very pleased with the delivery and the quality of the packaging. However fixing of the units together was rather vague and confusing
    Sink arrived dent - i have a photo to share - so that was very disappointing

    26. maaliskuuta 2026
    Garden Trends-logo

    Vastaus yritykseltä Garden Trends

    Hello Nathan,

    Thank you for your feedback - we're glad you were happy with the delivery and packaging.

    We're sorry the assembly instructions were unclear and your sink unit arrived dented. A member of our Customer Service team emailed you on 9th April regarding this, so please do get back to us if you haven't already and we'll be happy to resolve it.


    Kind Regards,

    Garden Trends

    Saanut 1/5 tähteä

    Kamado charcoal bbq

    Bought several pieces off them and the last one is the most frustrating. Sent a Kamado charcoal BBQ out with no instruction manual, no idea how to build it and no idea how to use it. Long story short I was sent out a single page instruction manual for an expensive oven that doesn't even match what I have. I ordered the BBQ last year (about July) it was out of stock so didn't turn up until December, I still haven't used it...it doesn't make sense, iv either set it up wrong or it's been built wrong, as I don't have any instructions to guide me I'm reluctant to use it. Before you say go online, go on YouTube, iv done this and can't see the same BBQ as iv bought being set up or used. Contacted Garden Trends last year and the lady sent me all she had, which was not a lot.

    5. huhtikuuta 2026
    Oma-aloitteinen arvostelu

    Trustpilot-kokemus

    Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.

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