I can see that people are complaining and leaving negative reviews saying that the support does not respond and they've lost their keys so I got a bit worried as well as I bought a couple of keys... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I have not heard back from support since January until I got an email in February stating there would be a relaunch of the site. I can't access my orders and claim keys I bought, it would have been... Näytä lisää
First buy on Gamerthor, credit card that has perfectly worked on other online stores since months was rejected even though it was validated with card reader. Support said to contact bank or change pay... Näytä lisää
Yritys on vastannut
Easy transaction, keys are easy to use. Only reason I don't give 5 stars is the site lists PayPal as a payment option but when I went to checkout it wasn't an option at all. If it had something to d... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
GamerThor is your best source for PC video games! A great collection of latest releases, timeless classics, and hidden gems! We boast verified official digital key sources, secure transactions and a seamless user experience. Develop your gaming library with GamerThor – where every purchase brings you closer to unforgettable adventures.
Yhteystiedot
4,6
Erinomainen
517 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 71 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
wery good service.
29. kesäkuuta 2025
instant/no hidden cost
28. kesäkuuta 2025
Great bargains & fuss free
27. kesäkuuta 2025
Ma carte virtuelle crédit mutuel a été…
Ma carte virtuelle crédit mutuel a été refusée systématiquement sur le site. J'ai finalement réussi à utiliser ma carte sur PayPal, et utiliser le payement PayPal pour régler mon jeu. Mais j'y ai perdu énormément de temps.
24. kesäkuuta 2025
Vastaus yritykseltä Gamerthor
Thank you so much for your patience and understanding. I want to sincerely apologize for the inconvenience caused when you had to use an alternative payment method. I completely understand how frustrating that can be, and it’s never our intention to create added stress for our customers.
As a small startup, we’ve had to put some precautionary payment rules in place to protect ourselves from potential scams and fraudulent activity. Unfortunately, while these rules are meant to safeguard the business, they’ve also unintentionally affected genuine customers like yourself — which is something we deeply regret.
We're currently working on a better, more refined system that can distinguish between suspicious activity and trusted users, so customers like you can continue to use your preferred payment methods without disruption. Until then, we have to keep these safeguards in place to prevent unnecessary losses that could seriously impact a growing business like ours.
We truly value your support and hope to make things smoother very soon. Thanks again for bearing with us — it means a lot.
GOOD and FAST
24. kesäkuuta 2025
Vastaus yritykseltä Gamerthor
Fast delivery is what our customers deserve!
Never received key to game I paid for
Never received key to game I paid for, can’t email the support email listed on website (no direct link) would give negative if possible
23. kesäkuuta 2025
Vastaus yritykseltä Gamerthor
This reply is in response to an email received from the customer stating they may have reacted brashly and our follow up here to show you and others that we are always here to help.
Thank you so much for your follow-up message on email — we really appreciate your honesty and understanding.
No worries at all about the initial reaction; we completely understand how frustrating it can be when things don’t work as expected, especially when using a mobile device. We’re just glad the issue was resolved and that everything is now working for you.
Your kind words truly mean a lot to us, and we’re thrilled to hear you’ll be ordering from us again in the future. If you ever need help with anything at all, don’t hesitate to reach out — we’re always happy to assist.
Thanks again for giving us the chance to make things right.
Vastaus yritykseltä Gamerthor
Glad we were able to assist you!
Zero Hours
The website was fantastic. I found a discount for Zero Hours at 89 cents. Unfortunately, it wasn’t available at the time of purchase, so I had to wait a few days. The support team was quick and helpful, and as soon as the game was back in stock, they immediately sent me an email.
22. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Gamerthor
Due to high demand on this game especially at the price sold, it went out of stock but as promised we were able to get a restock from the publisher and send the order to you, at the same price you ordered at even when the promo was over.
One of my preferred sources for official Steam Keys
Put in a recent order for a game but got the wrong version. I was able to quickly buy the correct version and receive a refund within hours. An overall pleasant and easy transaction.
17. kesäkuuta 2025
Vastaus yritykseltä Gamerthor
Sometimes thinks don't go to plan, however our aim is to fix this as soon as possible and in this instance I am glad customer support were able to help
Website is broken
Website is broken. I cannot retrieve a purchased key.
15. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Gamerthor
We understand your frustration, but we’d like to clarify a few points:
1. Our website is fully operational, and we have not experienced any issues with key retrieval.
We could not find any order associated with your name or email.
2. Unfortunately, you missed the 3-day window to respond on Trustpilot, which limits our ability to follow up here.
3. If you have a valid order, we’re more than happy to help—just provide your order number or the email used during purchase. We encourage all customers to include specific details in reviews so others can make informed decisions.
You can contact us at support@gamerthor.com
Thank you
The Gamerthor Team
They fixed everything up super quick so…
They fixed everything up super quick so I changed my review! Great folks!
16. kesäkuuta 2025
Vastaus yritykseltä Gamerthor
Thank you so much! We appreciate that you were able to leave feeling that we gave you a great service!
I had a problem in buying with Apple pay
15. kesäkuuta 2025
Vastaus yritykseltä Gamerthor
Hello
I can see you were able to purchase using PayPal. If you could please let us know the issue you had with Apple Pay as we are not aware of any problems and we can see customers are using Apple Pay as an option also.
You can contact us via support@gamerthor.com.
Thank you!
Vastaus yritykseltä Gamerthor
I'm glad you were able to activate the keys without any issues. We are official resellers so you will never run into problems. :)
Vastaus yritykseltä Gamerthor
Glad all went well!
Vastaus yritykseltä Gamerthor
Hello there!
Thank you for your order and your review, however we can see that the code has been revealed. Can we ask if maybe some other issue you are experiencing?
You can contact us via support@gamerthor.com for anything.
Vastaus yritykseltä Gamerthor
Good to hear our website is easy to use. We have many more features to come!
The key wouldn't display so I contacted…
The key wouldn't display so I contacted support and they fixed this very quickly.
10. kesäkuuta 2025
Vastaus yritykseltä Gamerthor
Glad our customer support were able to assist you straight away! We try our best to respond within minutes.
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.