Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

My package was sent straightaway and I received it withing 2 business days of ordering. Well packaged, perfect condition and very reasonable pricing. Highly recommend Gamers@Hart!

Saanut 5/5 tähteä

I had never heard of Gamers@Hart before, and only came across them when I was trying to find somewhere that had the Tau Twin Lance in stock, and used Google's "shopping" search. They did have it, at a... Näytä lisää

Saanut 5/5 tähteä

A complete misunderstanding on my part when placing an order. Peter, who I’m assuming is the manager, sorted it out brilliantly and aired his frustrations in an ordered and well versed manner. C... Näytä lisää

Saanut 5/5 tähteä

Delivery was so fast don't think i finished paying yet! But in all seriousness great service, and will definitely buy from them again 👍🏾

Yrityksen tiedot


Yhteystiedot

4,7

Erinomainen

TrustScore 4.5/5 tähteä

222 arvostelua

5 tähteä
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On vastannut 100 %: iin saamistaan huonoista arvosteluista

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Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Delivery was so fast!

Delivery was so fast don't think i finished paying yet! But in all seriousness great service, and will definitely buy from them again 👍🏾

14. huhtikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Exceptional service all round.

Exceptional. Ordered for the first time yesterday and the game has already arrived less than 24 hours later (free delivery) and very well packed. An excellent go to from now on and really puts the bigger retailers to shame. Thanks team!

31. maaliskuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great service

I had never heard of Gamers@Hart before, and only came across them when I was trying to find somewhere that had the Tau Twin Lance in stock, and used Google's "shopping" search. They did have it, at a great price, and it was delivered in under 24h for free. Excellent service - I don't usually bother with reviews but really can't fault them.

26. maaliskuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Love'em

Great at many things but the 2 things that I like best is (1) Their preorder system.
(2) Social engagement
Love'em

5. maaliskuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Terrible Attitude from Peter

Their customer service, in particular, Peter, is appalling.
I inadvertently ordered an incorrect item (don't really know these products, it was intended as a gift).
I notified them within five minutes to cancel. This was ignored and they processed and dispatched anyway.
I then got lengthy emails from the incredibly rude Peter, who was accusing me of using bots to make purchases (I have no idea how to do so), and basically got told off by him like I was done kind of child.
I was then told I'd have to pay additional fees plus postage as apparently it costs them to reply to an email.
Their attitude toward cancellations is disgusting.

2. maaliskuuta 2026
Oma-aloitteinen arvostelu
Gamersathart-logo

Vastaus yritykseltä Gamersathart

Thank you for your review - it's helpful for people to know that we take the current issues around people ordering, then rapidly cancelling orders, for certain card games seriously.

As we shared in our emails, this is because we have bank charges twice - once when you buy, once when we refund. For almost every item in our webstore this isn't an issue. But for Pokemon, and select other card games, this can run into hundreds of pounds per month.

As we shared in the emails, this isn't just because of bots, but people not taking due care and attention when ordering.

We do have warnings, like this one, right next to the button when ordering an Ascended Heroes ETB:

PLEASE NOTE: If you cancel this item after we have charged your card, you will incur a 5% fee to cover bank charges. This is due to a very large number of customers asking for refunds on Pokemon products. For preorder products, you can cancel your preorder just by logging into your account if you change your mind before we charge you (about 7 days before release).

I would note that the 5% fee is to cover bank charges, and we don't add any extra administrative charges.

For any onlookers, it's important we share honestly that if you are a customer acting in good faith, we're delighted you're ordering with us. However we are not ashamed of taking action against people who do not use the site appropriately and seek to gain an unfair advantage when buying Pokemon.

Saanut 5/5 tähteä

Highly recommended

Accessory sets arrived in perfect condition. Well packed with packing peanuts. Incredibly fast shipping!
Thank you to Peter and Jeni :)

7. helmikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Fantastic Small Business

Ordered two Dragon Shield Landfall Series sleeves and they arrived the next day. Not only were they cheaper than the previous ones I had purchased from another store, they were packed immaculately, and the free next day delivery on orders above £20 really surprised me. Definitely ordering all of my future MTG items from this fantastic small business!

31. tammikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Proper Shop, Proper Morals, Proper Understanding

A complete misunderstanding on my part when placing an order. Peter, who I’m assuming is the manager, sorted it out brilliantly and aired his frustrations in an ordered and well versed manner.

Clearly a well ran store that places true hobby enthusiasts at the core of its values and in a world of scalpers and fraudsters - stores like these need protecting and supporting.

All the best! I’ll read product descriptions with increased comprehension in future and if I have any questions, send an email in advance.

21. tammikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Excellent customer care

Reached out to them via email, had a conversation and made my purchase. Package was shipped the next day, received it the day after. Free delivery yet item was carefully (and responsibly) packaged, and even included a small free gift. These guys are great!

21. tammikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I would buy again

I have ordered a Riftbound booster box and the order came very quickly and in excellent condition. I would recommend. Thanks Peter and Jeni.

22. tammikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I found them purely by accident...

I found them purely by accident via searching online for Digimon Card Game booster boxes - I'm so glad I did! Their prices are highly competitive and fair, with free shipping for orders over £20 - which is sent NEXT DAY if ordered before 3pm! They also arrived very well packaged, so they arrived all safe! I'm SO happy with the customer experience with Gamers@Heart (if I were local to me, I would pop into the store!) and I hope to purchase all my future Digimon Card Game packs with them! - Thank you so much!

14. tammikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Amazing shop

Had exactly what I was looking for and at the best price I could find online. Quickly shipped and great communication. Will definitely be returning to them in future. Very impressed.

22. tammikuuta 2026
Oma-aloitteinen arvostelu

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