GameGear.net Arvostelua 

185
•
TrustScore 4.5/5 tähteä

4,6

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Max Fu and crew are second to none! They went way above and beyond to help me with making a special order. Me not being tech savvy they helped with a lot of advice, guidance, tips and most of all........ Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

A very positive experience and conversation with the seller. The seller Max knew what Arthur was looking for, and made sure that Max would produce a great product. I would be interested in having some... Näytä lisää

Yritys on vastannut

Saanut 3/5 tähteä

Purchased an NES/SNES combo unit as a birthday gift for my sons. SNES gameplay had several issues (minimized screen size, poor audio quality and severely reduced gameplay speed). While it took a while... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I had placed an unusual order that required several extra steps both of handling and shipping. The order required good attention to detail. The Game Gear folks went out of their way to make it all hap... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Videopelikauppa

Yrityksen kirjoittama

We Play and Review Each Product We Sell. We're a group of video game-manics who strive to import and provide quality video game products, to gamers all over the world. Our team source products directly from manufacturers and fulfill orders via our self-built fulfillment network, eg, overseas and domestic facilities, air cargos, etc. We employ world-class carriers like UPS, DHL, USPS and FBA as our shipping partners for international and domestic shipping. Most importantly, we play and review each product, like a real gamer does before we sell it. US Location: GameGear.net 201 Ruthar Dr. Newark, DE 19711 Email: support@gamegear.net Phone: 323-334-0979


Yhteystiedot

4,6

Erinomainen

TrustScore 4.5/5 tähteä

185 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,6

Kaikki arvostelut

(185)

20 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

The mini console is awesome

The mini console is awesome! It has so many games loaded and all play smoothly. The only game that did not work out of the box is Paperboy. Max Fu from gamegear.net fixed for me almost immediately. He even uploaded a vid specially for me. Awesome product, awesome service!

23. helmikuuta 2021
Oma-aloitteinen arvostelu
Saanut 2/5 tähteä

My stupid machine glitches

My stupid machine glitches. They sent me a new power supply still glitches sometimes

17. helmikuuta 2021
GameGear.net-logo

Vastaus yritykseltä GameGear.net

Luke, our support team have contacted you to offer a solution.

The glitches can be fixed soon.

Thanks.

Saanut 5/5 tähteä

Very good quality hardware and the UI…

Very good quality hardware and the UI is nice done as well. These are the 2 things I worry the most about when purchasing these types of products online but it didn't disappoint. However, I'm not sure how to open the slot where the faux cartridge goes in. I feel like i might break it if I try to hard. Other than that great product. I bought one that included Genesis games. Also, the folks at Gamegear reached out to me immediately after purchase to see if I had any questions. I recommend buying one and I'd buy from them again.

12. helmikuuta 2021
Saanut 1/5 tähteä

Zero stars

After ordering snes classic for Christmas, kids opened it up a week late. It would not power up, after finally contacting Max, he sent a new console. This one turned on, but the games were bery sluggish. Decided to just cut my losses snd return the product. I contacted Max to get instructions for a return. No answer. Finally found return procedure on the website. I sent it back 2 weeks ago and have heard nothing. I’m beginning to feel like I’m out $100 plus shipping. Do yourselves a favor, find another place to buy this.
Edit: original order number GG5099

9. helmikuuta 2021
Oma-aloitteinen arvostelu
GameGear.net-logo

Vastaus yritykseltä GameGear.net

Update:

Your order has been refunded.

Thanks for your patience.

Dear customer,

Can I have your order # so I can check the return status for you?

We have been extremely short-handed since the holiday season, we appreciate your patience.

Saanut 1/5 tähteä

Not worth your money

I’m pretty sure gamegear deletes comments (definitely the negative ones from their website!). They were super helpful and responsive until you buy their faulty product, after that they went completely silent! No way of returning either! After posting negative comments they started responding and sent me a card that was meant to improve play, which it didn’t too much. Horrendous customer service! This is not an honest company.

3. helmikuuta 2021
GameGear.net-logo

Vastaus yritykseltä GameGear.net

Isabel,

Can you provide more details about the console with new card? If the console is defective we will replace for you.

Thanks.

Saanut 5/5 tähteä

Final assessment: GREAT!

Update on previous review:

I purchased the snes famicon mini classic edition ultimate remake in December. The product didn’t work, and I worked quickly with Max fu to get the console returned. It was returned on Friday January 8, confirmed by tracking. In the time since, I have sent multiple emails to coordinate the timeline for the new console to be sent. I have received no replies. I’m looking for resolution to the agreement around the return of the defective console.

Update: Feb 5 2021

The replacement console finally arrived! Better yet, IT WORKS! It’s been a long but worthwhile process. These guys will take care of you! Thank you for all your hard work!

25. tammikuuta 2021
GameGear.net-logo

Vastaus yritykseltä GameGear.net

Sorry for the delayed response. Our team was very short-handed during the holiday. We will send you a replacement console.
Thanks!

Update: Feb 6 2021

We are so happy that the new console works great! Things could happen but we always stand behind our product. Thank you again for your patience. Wish you happy gaming!

Saanut 4/5 tähteä

waited on refund for over a month

Been waiting on a refund for over a month and they have confirmed that they received the return. They stopped responding to my emails. Shady business. 2 star bc I did receive an item that works fine.

Update: Communication resumed after the bad review and explanation was only offered on the trustpilot page so it feels like it was more so to save face with future customers. Nevertheless I was refunded after the bad review so Im satisfied now.

15. tammikuuta 2021
GameGear.net-logo

Vastaus yritykseltä GameGear.net

Sorry for the delayed response. Our team was very short-handed during the holiday.
Refunded. Please check your PayPal.

Saanut 4/5 tähteä

Details

Update: The console itself works really well and has no issues. As for the second controller, the company did send out another to honor what the original description and box said. I would recommend ordering from them just make sure to read all the details and know the packaging may not be correct.

Original: I ordered a NES basic console which should have came with 2 controllers “as stated in the details” at the time I ordered and is also still stated and pictured on the console packaging. However when I received it, 2 weeks after it was supposed to be here, there was only one controller in the box. I emailed 3 different times over the last month and finally received a response to say “we haven’t been able to update the packaging yet, but the console now only comes with 1 controller and to read the page details.” Yes the page details now says 1 controller but at the time I purchased I know it said 2 because I specifically looked for that detail when ordering! I will not give this so called company any more money and you shouldn’t either.

14. tammikuuta 2021
GameGear.net-logo

Vastaus yritykseltä GameGear.net

Thanks for your business and we are glad to have a happy customer :)

Saanut 1/5 tähteä

Chinese scam or fraud

At first tried to order from their website. Their paypal account was closed. Asked them via msg and a day later they told me they have a Walmart seller account. Finally ordered a Nintendo on Dec 13. They created the mailing label and did not ship the item. By Dec 19 I got worried and asked them whether the item will arrive on time. They finally shipped the item on Dec 21 (8 days after the order that was "in stock"). The console never arrived, USPS showed shipping was delayed. Then in January they marked as delivered and I did not receive anything. I asked them to refund the purchase by Dec 29, and opened a credit card dispute on Dec 30. The merchant sent a message on January 11 that USPS should have delivered and I have to go ask USPS.
This is a chinese scammer (name is Max Fu from what I found online) who pretends to sell Nintendos in his free time. There is no real seller, no company, no customer care, no responsibility. This is just a guy who runs with your money.

12. tammikuuta 2021
Oma-aloitteinen arvostelu
GameGear.net-logo

Vastaus yritykseltä GameGear.net

Dorian, with the USPS website saying the package was delivered, and a credit card dispute already opened beforehand, there isn't much we can do. The simple fact is, you get your money back and we lost the product. Nobody has control over USPS and we are a legitimate business.

Saanut 4/5 tähteä

I have written several emails and never…

I have written several emails and never recieved a response. Snes games are at less than 1 fps and audio is horribly chopped to the point i cant tell what it is. I even tried the games that were tested to no avail. But the fact this is my second request for a review and i havent recieved a response to my several attempts in weeks leads me to leaving this review. I even gave a tip....

After review i was contacted about the issue and shipped a new memory card that has fixed the issue. Everything works now and i would recommend the product.

10. tammikuuta 2021
Saanut 4/5 tähteä

I purchased the Nintendo Dec 2020

I purchased the Nintendo w some 2000+ games Dec 2020, with the 2 controllers for my bf for Xmas. I was excited when we plugged it in and everything worked, with the exception of some games. It is a cool looking gift, he was surprised and loved it

10. tammikuuta 2021
GameGear.net-logo

Vastaus yritykseltä GameGear.net

L.M,

Also the product you ordered only comes with one controller, uur support team has contacted you for a solution.

Thanks.

Saanut 4/5 tähteä

UPDATE: 2/3 (Resolved) Unit didnt work-- Seller refuses to respond-- Beware!!

UPDATE 2/3/21- Seller finally responded again and agreed to send out a replacement unit. Unit arrived and is working without any issues. Although it took some time and multiple requests, seller did ultimately make things right and I am happy we finally were able to get this resolved

Update 1/21--Seller has gone MIA again- Said they would send a replacement out on Jan 10 and have had zero response since then. (Also was given the same bad response about the missing 2nd controller as others have posted when I asked about that) No tracking, no order confirmation yet after sending multiple requests. Very frustrating as I was a repeat customer. Sad too as there is a huge market for these and just very minimal testing(literally just to see the unit powers up and loads correctly after the SD card is loaded.. how could there be so many reviews for consoles showing up DOA?) and customer service could go a long way. I NEVER post bad reviews but feel like this is the only way to try and get thru to them. All I want is a working product. I have no problem updating this review if this is ever resolved but I am losing hope at this point

Update 1/10- Seller has responded and said they will send out replacement

Unit didnt work, wouldnt power on at all. Seller is MIA, wont respond to any requests for replacement or a refund. Buyers beware!!!!

9. tammikuuta 2021
GameGear.net-logo

Vastaus yritykseltä GameGear.net

Sorry for the delayed response. Our team was very short-handed during the holiday.

We will send you a replacement console.

Thanks!

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