Furni Arvostelua 

65
TrustScore 4/5 tähteä

4,2

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

This sofa was a great choice - it looks stylish, the fabric and its color are brilliant, the deep seats are really comfortable. You can see that it is solidly made, everything is refined in detail.... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Fantastic service! You can safely order from Furni. Great communication throughout the entire process. I ordered a sofa and asked for it in a different color than the available options — this was no p... Näytä lisää

Saanut 5/5 tähteä

I've ordered online and it was a bit of a gamble as I didn't get a chance to see a furni sofa beforehand. Thru communication on whatsapp, the company gained my trust and I went for it. Delivery to... Näytä lisää

Saanut 1/5 tähteä

Very disappointed with this company!!!!!! First no delivery in to city centre, no communication, they refuse to return my payment for sofa they didn't deliver and try to change me additional 33... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Kalustevalmistaja

Yrityksen kirjoittama

Furni was founded out of a passion for sophisticated furniture craftsmanship. We design and produce high-quality furniture in Poland, using our many years of experience. We have designed Furni products with various tastes and needs in mind. You will find modern poufs that combine aesthetics with functionality, as well as modular sofas that can be perfectly adapted to any interior. Ethically and ecologically made in Poland - all of our products are designed and manufactured in the picturesque region of Greater Poland near Poznań. All products reach our customers directly from our factory keeping prices as low as possible.


Yhteystiedot

4,2

Hyvä

TrustScore 4/5 tähteä

65 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja

On vastannut 66 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,2

Kaikki arvostelut

(65)

25 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Perfect sofa and great quality

The sofa is so awesome. Perfect quality and it was delivered extremely fast. It is cozy and fits perfectly into my living room. Going to buy another Furni pouf now. 10/10 recommend!

28. marraskuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Purchase Scam

Scam. I never received my order after waiting a whole month. I didn’t receive so much as an update as to where my order was. I was forced to contact my bank in order to get my money back.

26. syyskuuta 2025
Furni-logo

Vastaus yritykseltä Furni

Hi Tiana, thank you for your review. We cannot accept scam accusations as the order was shipped from our side 2x times but it was returned to us by uk customs. We then cancelled the ordered and refunded you the full amount. We never received any replies to our emails. Overall we shipped hundreds of sofas to customers across Europe and nobody ever called us a scam company so we cannot accept this. We apologise for the situation we wanted to fix it. Unfortunately without any contact we cannot do it so we proactively refunded the money after which you still opened a chargeback with your bank. Please reply to our communication so we can take it offline. We would also like to let every other customer / potential customer know that this is the only review of this type and never had any kind of issues like this one.

Saanut 5/5 tähteä

Merlot sofa - retro bliss 38

The customer service and support is amazing and fast to respond helping with any query! Fast delivery and easy installation. Super comfortable and gorgeous sofa and easy to design in any format you’d like.

27. lokakuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Very very happy

We were in doubt to order a sofa we had never seen or tested before but it looked very comfortable with the nice green fabric on the website. Once the sofa arrived we were very happy with the colour, seating & delivery. I would recommend this sofa to everyone!

24. lokakuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Nice people, great product

The MERLOT sofa i ordered sits and looks amazing. It was a little difficult to communicate by email at first, but when i added them on Whatsapp it all went smooth. The people are really nice and helpful. I’ll recommend them.

11. syyskuuta 2025
Oma-aloitteinen arvostelu
Furni-logo

Vastaus yritykseltä Furni

Thank you so much :)

Saanut 5/5 tähteä

Definitely recommend it!

We were unsure about buying a sofa online like this, without seeing it, but we were very pleased when it arrived! I can say you can buy without fear! We loved the model, the color, and it seems to be of great quality! (We hope it lasts as well, but we're already very happy). Just for your information, we thought the sofa came with metal pieces for connecting the sides between the modules, something that didn't come (it came only to connect the back to the sit), but for now it seems like it can be used without any problems and they don't come apart. Very good costumer service experience as well!

10. toukokuuta 2025
Furni-logo

Vastaus yritykseltä Furni

Thank you so much

Saanut 4/5 tähteä

5-star sofa, 1-star customer service

Edit: The team apologized and told me that my experience is an exception. They gifted me 2 extra pillows due to my experience. I am updating my review here not to mislead anyone who is thinking about buying this couch. So far, everyone who sat on it asked where I got it from.
-------------------------------------------------------
Very comfy sofa. But delivery was a painful.

They tried to deliver the sofa twice, without letting me know in advance.

All communications via whatsapp (whenever they feel like responding). I had to ask them so many times if they know the delivery date. Every time, they said they don't know, because the delivery is done by a company they work with.

In the end, I received the sofa, after 2 months of effort. I didn't know they are not bringing it upstairs, however the driver was nice enough to help me, we carried 7 boxes of sofa up together.

Overall, it is a very comfy couch, but keep in mind that you need nerves of steel to deal with the customer service.

23. kesäkuuta 2025
Furni-logo

Vastaus yritykseltä Furni

Hi Elif,

Thank you again for placing your order, we are happy to hear you are satisfied with the sofa you purchased.

We would like to apologise for the delivery experience. It is important to point out that this issue has taken place due to the fact that we were ready to deliver the sofa ahead of schedule which in most cases is appreciated by customers. The first delivery attempt was made 2,5 weeks after you placed your order. The final delivery was made 2 months after placing your order due to the fact that a) we tried to deliver too early, b) you were away from home for a certain time during which time we had to move the sofa back to our warehouse in Poland to store it c) our factory was closed down for annual summer break at the beginning of August. We would like to stress out that this is not a normal experience and 99% of our orders are delivered on time without any issues.

WhatsApp is the most favourable form of communication as there is no risk of messages ending up in SPAM so it is the safest and fastest way to communicate hence why we mainly use that form of communication.

Saanut 5/5 tähteä

Will buy again!

I’m VERY happy with the product. The quality is amazing and the seating is nice and soft. Assembly was advised to do with 2 people, but can be done by one.

At first I thought the metal brackets were used ones, but upon contacting support they clarified that it is because they assemble the sofa as the last part of quality assessment.

17. kesäkuuta 2025
Furni-logo

Vastaus yritykseltä Furni

Thank you so much :)

Saanut 5/5 tähteä

Super fast delivery

Super fast delivery. Amazing couch.

7. kesäkuuta 2025
Furni-logo

Vastaus yritykseltä Furni

Thank you Karl! We are very happy to hear this, Best Regards Furni Team

Saanut 5/5 tähteä

Amazing chouch

High quality and beautiful couch. Wish I had room for two

4. kesäkuuta 2025
Furni-logo

Vastaus yritykseltä Furni

Thank you! We are very happy to hear this, Best Regards Furni Team

Saanut 5/5 tähteä

Excellent

I ordered a sofa corner from the company furni, the sofa is amazing, very good quality and good work. The fabric is very good and soft. I highly recommend the company furni.

10. heinäkuuta 2025
Oma-aloitteinen arvostelu
Furni-logo

Vastaus yritykseltä Furni

Thank you for your review Diana :)

Saanut 4/5 tähteä

We love our couch

We love our couch. The quality is really good and it was easy to put together. We have received many compliments from friends about it.

Loosing 1 star as we were not notified when our couch was going to be delivered, for example 2/3 days before. We just received a call and then messages from the delivery driver that he was there. We weren’t home so could not receive it that day.

Thankfully we were able to reschedule for the next day - which was great.

Overall I recommend!!

13. huhtikuuta 2025
Furni-logo

Vastaus yritykseltä Furni

Oisin thank you for your honest review, we are working on building a world class customer experience here at Furni and your review helps us a lot.

Saanut 5/5 tähteä

Sofa was stunning!

Sofa was stunning!! Definitely worth for the prize, transfer for home was smooth as well. Thanks a lot!

11. huhtikuuta 2025
Furni-logo

Vastaus yritykseltä Furni

Thank you so much :)

Saanut 5/5 tähteä

Furni is a great choice!

This sofa was a great choice - it looks stylish, the fabric and its color are brilliant, the deep seats are really comfortable. You can see that it is solidly made, everything is refined in detail.

Delivery is also impeccable - fast, hassle-free, and the couriers are very helpful and polite. The furniture meets all expectations, both visually and in terms of use.

7. huhtikuuta 2025
Furni-logo

Vastaus yritykseltä Furni

Thank you Michal, we are delighted to hear this

Saanut 4/5 tähteä

Very satisfied

I had an issue with the company, but it was resolved quickly and professionally by their support team. I really appreciate their responsiveness and care. Very satisfied with the service overall!

8. huhtikuuta 2025
Furni-logo

Vastaus yritykseltä Furni

Irin your reviews means a lot to us, thank you!

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