FS.COM Arvostelua 460

Absolute terrible service.
Sent a request of what we needed. I was given a dedicated account manager. I was informed the items chosen would work for our needs, ie
Security cameras, with wifi and 24volt.
Items turned up, not wifi not 24v and did not work.
Even after we complained, sent them screenshots of conversations I get answer like, would you like the item repaired?
Don't waste your money.....

A big choice of network components, à great list of several descriptions about network architecture...

They literally checked in with me and followed up with the shipping company when they noticed that my items were held up at customs... amazing service.

Der Laden scheint es mit der Lieferzeit nicht sehr genau zu nehmen.
Ich habe am 29.09.23 auf Amazon zwei Faber-Castell Stifte bestellt. Es war schon ungewöhnlich, dass die Lieferzeit 5 Tage betragen sollte. Heutzutage ist das schon lange. Diese Stifte BRAUCHE ich eigentlich dringend und ich hätte sie viel lieber beim örtlichen Händler gekauft, leider hatte er solche dünn schreibenden Stifte nicht. Die Firma gibt keinerlei Auskunft über die Lieferung, es steht nur “verspätet“. Das sehe ich selbst. Wo ist das Problem diese zwei Stifte in einen gepolsterten Briefumschlag zu stecken und mit einer Briefmarke abzuschicken?
Edit 20.01.24 Die Bewertung habe ich abgemildert und von 1 auf 3 Sterne geändert, weil der Händler um seinen Service bemüht ist und auch geantwortet hat.

Fast Delivery (5/5):
The product arrived quickly, within just a few days of ordering. Kudos for the speedy delivery.

Sleek Design (5/5):
The FS BOX V4 boasts a sleek and modern design that complements any setup. It's well-built and looks fantastic.

Easy Connectivity (5/5):
Setting it up was a breeze. It effortlessly connects to devices.

Smartphone Control (5/5):
The smartphone app makes customization a snap. You can adjust settings and manage devices conveniently from your phone.

Great product fast delivery and reasonable prices

FS.com is a great vendor. Even when I make a mistake they are quick to fix it and get me what I need. Great company. Great employees

Needed some SFP modules and optic cable. Didn't know which to order, so I asked FS support. Got great help and ordered the right modules and cable.
Good price, fast delivery and good support.
I will order again if I need more.

Always on time! Customer service is great.

Everything was made so easy while shopping with them. lots of reviews that answers almost all of my questions. The Specifications and Features tab made sure i was well informed about any product i was looking too purchase.

FS has a nice communicative support team, informative package tracking. I wish them the very best in the future.

Super fast shipping. Great communication and excellent product.

Grate product
Connect fast
Easy to use

I've used fs.com for fibre cabling, SFP modules and other items over the years. Everything has worked perfectly, and is far cheaper than OEM or other outlets for the same product.

Our account manager has been very friendly, easy to deal with and the DHL shipping is top notch. Things arrive very quickly.

I would highly recommend fs.com.

Speed Reaction.
Very efficient

My best Regards

Great FS products . Prompt ordering and secure delivery.

I'm going to keep this simple. I have had dealings with FS for a number of years. Despite the 12 hr time zone difference, and sometimes an issue with Chinese to English wording, I have had some of the best customer service experiences with them since the pandemic made a mess of everything. The cables and fiber modules I have purchased from them work flawlessly.

Excellent products with excellent support!

Good product, good price, excellent service. Even though our order was small your representative Lora paid careful attention to our order to make sure all went smoothly. That is very much appreciated

We use FS for years now, and their quality and services deserves some recognition: their transceivers run flawlessly for years now and generally appear high quality, but cost a fraction of what Juniper & Co. wants for their stuff.