Fruitkings Arvostelua 141

Vastaus yritykseltä Fruitkings

11. elok. 2025

Hi Craig,

Thank you for taking the time to leave us a review. We'd like to take a moment to address some of the points raised regarding our site.

Please be assured that Fruitkings is fully licensed and regulated with the Gambling Commission under reference: 39358. We take our role in fair gaming seriously and adhere to all regulations expected of us, because it is important to us that gaming on our site is fair.

When it comes to the results of our games, they are truly random. Each result is generated from an independent Random Number Generator (RNG). This is standard within the industry, and independently tested in accordance with our licence. We do understand that not winning as much as you would like to may frustrate, however we would take a moment to remind that gambling, of any form, should only ever be considered as a fun leisure activity. If it no longer is, then it may well be time to take a break or stop.

We hope this has allayed any fears over gaming with us. If you would like to discuss further, please do feel free to contact our Customer Support on support@fruitkings.com. You may also wish to browse our Responsible Gambling page for further advice, or contact us to discuss further.

The Fruitkings Team

Vastaus yritykseltä Fruitkings

21. heinäk. 2025

Hi Otis,

Thank you for your review, we're really pleased the Customer Support team were able to assist.

We do always try and issue funds as quickly as we can, within the remit of the available method(s) and their requirements, as we know that's really important, but we're always working on improving the speeds.

Have a lovely day.

The Fruitkings Team.

Vastaus yritykseltä Fruitkings

16. kesäk. 2025

Hi Kwils,

Thanks for the review! We appreciate you taking the time to leave us a comment.

Wishing you a great day,
The Fruitkings Team

Vastaus yritykseltä Fruitkings

12. kesäk. 2025

Hi Nat,

Thanks for the lovely review. We're really glad to hear you're enjoying exploring the site and the variety of games on offer.

Wishing you a great day,
The Fruitkings Team

Vastaus yritykseltä Fruitkings

5. kesäk. 2025

Hi firebird,

Thanks for the great review! We're really glad to hear everything's been running smoothly for you and that you're enjoying the experience without any issues.

Wishing you a lovely day,
The Fruitkings Team

Vastaus yritykseltä Fruitkings

23. toukok. 2025

Hi Miss cheryl mchale,

Thanks for the review. We're glad to hear you're enjoying the site!

As always, we encourage responsible play. If you ever feel like you need a break, we offer a range of Play Safe tools including timeouts, deposit limits, and self-exclusion. You can find all the details here: https://www.fruitkings.com/information/responsiblegaming or reach out to our support team any time.

You can also find help and advice through other organisations such as Gamcare and Gamstop and more information can be found via Google or our Play Safe sites. Please keep in mind that play should only ever be affordable, within limits and treated as a leisure activity only.

Wishing you a lovely day,
The Fruitkings Team

Vastaus yritykseltä Fruitkings

19. toukok. 2025

Hi Colin Currell,

Thanks for the great review.

We're really happy to hear you're enjoying the site!

Wishing you a lovely day,
The Fruitkings Team

Vastaus yritykseltä Fruitkings

15. toukok. 2025

Hi Dominik Demeter,

Thanks for your review.

We understand waiting for a withdrawal can be frustrating, especially after a win. Most withdrawals are processed well within 24 hours, which is the timeframe outlined in our terms and conditions. Occasionally, there may be a short delay due to standard verification checks, which are part of our licensing requirements.

If you’d like us to check the status of your withdrawal, our support team is always happy to help.

Wishing you a lovely day,
The Fruitkings Team

Vastaus yritykseltä Fruitkings

15. toukok. 2025

Hi Keijo Piirainen,

Thanks for taking the time to leave a review. We're really glad to hear our support team was able to help and get things sorted for you.

If you ever need anything in the future, our team is always happy to help through live chat or email.

Wishing you a lovely day,
The Fruitkings Team

Vastaus yritykseltä Fruitkings

8. toukok. 2025

Hi Carl,

Thanks for the awesome review! We're really glad you're enjoying the site.

Wishing you a lovely day,
The Fruitkings Team

Vastaus yritykseltä Fruitkings

8. toukok. 2025

Hi Leon Clarke,

That’s great to hear! We’re so glad you’re enjoying the app!

Wishing you a lovely day,
The Fruitkings Team

Vastaus yritykseltä Fruitkings

8. toukok. 2025

Hi Scouse,

Thanks so much for the great review! It’s great to hear you're enjoying the site.

Wishing you a lovely day,
The Fruitkings Team

Vastaus yritykseltä Fruitkings

8. toukok. 2025

Hi cathfghg,

Thanks for the great review! We're delighted to hear that you're enjoying the site!

Wishing you a brilliant day,
The Fruitkings Team

Vastaus yritykseltä Fruitkings

8. toukok. 2025

Hi Kayleigh Price,

Thanks for the lovely review! We're really pleased to hear you're enjoying the site, the selection of games, and that withdrawals have been smooth for you!

Wishing you a great day,
The Fruitkings Team

Vastaus yritykseltä Fruitkings

29. huhtik. 2025

Hi josh dennett,

Thanks for your review and for the great feedback on the games!

Withdrawals are usually processed much faster than 24 hours, but we do allow up to 24 hours just in case any additional checks are needed. We appreciate your feedback and hope you keep enjoying your time with us!

Wishing you a lovely day!
The Fruitkings Team

Vastaus yritykseltä Fruitkings

29. huhtik. 2025

Hi Conor,

Thank you for your review. It’s great to hear you’re enjoying your time here!

Wishing you a lovely day!
The Fruitkings Team

Vastaus yritykseltä Fruitkings

29. huhtik. 2025

Hi Bazza,

Thanks so much for the great review! We're really glad you're enjoying your time with us.

Have a fantastic day!
The Fruitkings Team

Vastaus yritykseltä Fruitkings

Päivitetty 24. huhtik. 2025

Hi Amanda,

Thanks for your review!

We're sorry to hear things didn’t go as expected.

Bonuses are always subject to specific terms, including eligibility and wagering requirements, which are clearly outlined before you opt in. Bonus funds aren't withdrawable until the required conditions are met, as stated in our terms and on the bonus page.

We understand it can be disappointing if you're not fully aware of how it works, so if you'd like us to walk through your account and explain what happened, feel free to reach out to our support team, we're happy to help.

All the best,
The Fruitkings Team

Vastaus yritykseltä Fruitkings

24. huhtik. 2025

Hi mega,

Thank you for taking the time to leave us a review. We’d like to address the points you’ve raised regarding RTP and promotional offers.

First and foremost, please rest assured that Fruitkings is fully licensed and regulated by the UK Gambling Commission under reference: 39358. We take fair gaming seriously and operate in full compliance with all regulatory standards.

All games on our site, including those from providers like Pragmatic Play and Play’n GO, are run using independently tested Random Number Generators (RNGs). These ensure all outcomes are completely random and fair, as required by our license. Some games may run on slightly lower RTP versions based on regulatory or commercial setups, which is standard across the industry and transparently displayed within each game.

We also understand that promotions are a big part of the experience, and we appreciate the feedback. We regularly review and refresh our offers, and we’re always happy to hear what players want to see more of.

If you'd like to discuss anything in more detail, or want us to look into your account, feel free to contact our support team at support@fruitkings.com. You can also visit our Responsible Gaming page if you're ever unsure about continuing play.

All the best,
The Fruitkings Team

Vastaus yritykseltä Fruitkings

24. huhtik. 2025

Hi Alyson,

Thanks for your review.

We’re sorry to hear there was some confusion around the Daily Super Spinner and other bonus offers. All of our promotions, including the Daily Super Spinner, are subject to specific eligibility criteria and bonus terms, which must be met in order for rewards to be credited. These include factors such as deposit method, timing, and whether the offer was properly opted into.

We always recommend checking the full bonus terms and conditions before opting in, as they explain how and when rewards are credited. If you believe something didn’t work as it should and you met all the requirements, our Customer Support team is happy to investigate further.
Feel free to reach out and we’ll take a look.

The Fruitkings Team