Needed to get 2 Drager Saver CF10 emergency escape sets for a job in London. Phoned Frontline to check stock/ price and spoke to a very helpful lady who gave me the confidence to purchase the items.... Näytä lisää
Yritys on vastannut
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Katso, mitä arvostelun kirjoittajat sanovat
Excellent service. I had some queries regarding the testing kit and these were quickly answered by telephone. Parcel was well packaged and delivered on time. I had to change the delivery requirements... Näytä lisää
Yritys on vastannut
First time I've used this company. Very impressed with their quality of service. They even offered to chase up the courier after an initial failed delivery. In the event not necessary, but does illus... Näytä lisää
Yritys on vastannut
Frontline Safety really has an Excellent dealing with my order with a very good Sales Team (Specially Emma) fast processing of orders online chat to solve all issues in time Hope to have a long ter... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
UK Specialists in the Supply & Installation of Portable & Fixed Gas Detection Systems. Shop Online for Safety Equipment from Crowcon, Draeger, MSA, TSI and RAE Systems.
Yhteystiedot
200 Old Dalmarnock Road, G40 4DW, Glasgow, Yhdistynyt kuningaskunta
- 01417717749
- customerservice@frontline-safety.co.uk
- frontline-safety.co.uk
4,9
Erinomainen
204 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä Frontline Safety
Hello Shpetim,
Thank you for bringing this matter to our attention. I am sorry to hear about your experience as described in your review. We take such matters very seriously and are committed to addressing any concerns regarding our services.
However, after thoroughly checking our records, we could not locate any transactions or cases matching the details mentioned in your review. Additionally, as a UK-based safety company, we do not typically handle matters related to OSHA, which is specific to the United States.
To resolve this situation and gain more clarity, we kindly ask that you contact us directly at customerservice@frontline-safety.co.uk or +(0)1417717749 with any additional details, such as your invoice or order number. This will help us investigate your concerns further and ensure the matter is addressed appropriately. I have also requested more information via the review. I also apologise for the length of time it took to respond. We no longer use Trust Pilot; we use Reviews.io, so this was missed.
Sincerely,
Callum
Digital Marketing & Website Executive
I was very impressed with the service.
I was very impressed with the service I received. The Drager X-plore 3300 (Medium) Chemical Workset respirators arrived very quickly and were well packaged. No complaints at all, will use again.
21. toukokuuta 2021
Vastaus yritykseltä Frontline Safety
Thank you for taking the time to leave our team a review, it's appreciated.
~ Dawn
The customer service team were very…
The customer service team were very helpful and made everything clear. Good lead-times and documentation
21. toukokuuta 2021
Vastaus yritykseltä Frontline Safety
We've passed the feedback on to the rest of our team. Thank you for leaving us a review today.
~Dawn
Great service
Great service. Gas detector arrived without the charger, they responded superbly and sorted it out as soon as humanly possible. Thanks guys! Highly recommended.
21. toukokuuta 2021
Vastaus yritykseltä Frontline Safety
Thank you for your review, it's much appreciated and we've passed the feedback on to the rest of our team.
~Dawn
Excellent service and after sales support
From the outset, Frontline were excellent. We received immediate responses to both admin and technical queries, which was invaluable. Communications were excellent throughout, with updates on each stage of the order and delivery process. This has continued after receipt of the CO2 monitors; really great after sales support. Thank you to all at Frontline.
4. helmikuuta 2021
Vastaus yritykseltä Frontline Safety
Thank you for taking the time to leave your kind review. It's very much appreciated and has been passed onto the rest of the team!
~ Callum
Vastaus yritykseltä Frontline Safety
Thank you very much for leaving a review today, it's appreciated.
~ Dawn
Vastaus yritykseltä Frontline Safety
Thank you for taking the time to leave a review, we do appreciate it.
~ Dawn
Quick and easy ordering
Quick and easy ordering. Dispatched the same day and delivered the next.
6. tammikuuta 2021
Vastaus yritykseltä Frontline Safety
Thank you for your review, it's much appreciated!
~ Callum
like to thank the sales team and the…
like to thank the sales team and the manager for sorting my kit out much appreciated .
4. tammikuuta 2021
Vastaus yritykseltä Frontline Safety
Thank you for taking the time to leave a review. It's much appreciated and I have passed your feedback on to the rest of the team.
~ Dawn
Item was as described and delivered in…
Item was as described and delivered in time
28. joulukuuta 2020
Vastaus yritykseltä Frontline Safety
Thank you for your review, it's much appreciated.
~ Dawn
great service
23. marraskuuta 2020
Vastaus yritykseltä Frontline Safety
Thank you for your review today, it's much appreciated.
~ Dawn
H2S Gas Monitors
I used Frontline Safety to purchase some H2S gas monitors due to price mainly. Received good customer service and was informed of the delivery upfront I would recommend them.
19. marraskuuta 2020
Vastaus yritykseltä Frontline Safety
Thank you for taking the time to leave a review. Your feedback has been passed on to the rest of the team.
~ Dawn
Fantastic Reactive Service
Fantastic reactive , even in challenging times of supply,
Highly recommend.
16. marraskuuta 2020
Vastaus yritykseltä Frontline Safety
Thank you for your review today, it's appreciated. If there's anything else we can help with please let us know.
~ Dawn
Good communications
There was a delay in delivery, but the company kept us informed of progress and the item was delivered to their schedule. The item is as described but we feel the price is a little high.
21. lokakuuta 2020
Vastaus yritykseltä Frontline Safety
Thank you for taking the time to leave a review. I'm sorry you felt the cost of the item was a little too high. This is the recommended retail price set by the manufacturer and we do try our best to offer the best price available where we can. Our Sales Team are always available to help with this where possible.
~ Dawn
Needed a long and short restraint…
Needed a long and short restraint lanyard for roof work, web site was very good easy to use found what I needed and it was sent out fairly quickly. Would recommend products and service was good
19. lokakuuta 2020
Vastaus yritykseltä Frontline Safety
Thank you for your review today, it's much appreciated.
~ Dawn
Found what I was looking for on there…
Found what I was looking for on there web site.
Easy to understand and order.
The price and service was great.
I would recommend them to anyone.
Many thanks Frontline.
13. lokakuuta 2020
Vastaus yritykseltä Frontline Safety
Thank you for your kind review today. Your feedback has been passed on to the team and we hope to hear from you again sometime.
~ Dawn
excellent transaction
25. syyskuuta 2020
Oma-aloitteinen arvostelu
Vastaus yritykseltä Frontline Safety
Thank you for your kind review today.
~ Dawn
Great service with quick delivery and…
Great service with quick delivery and good coms
11. syyskuuta 2020
Oma-aloitteinen arvostelu
Vastaus yritykseltä Frontline Safety
Thank you for your kind review today, it's much appreciated.
~ Dawn
Excellent fast service.
9. syyskuuta 2020
Oma-aloitteinen arvostelu
Vastaus yritykseltä Frontline Safety
Thank you for taking the time to review your service today, it's appreciated.
~ Dawn
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