I have used FSUK for a number of years and I have always received a great service and can recommend them to anyone who might need help and advise. My financial circumstances just recently changed and... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
I received a very professional and empathetic service from these people. At my lowest ebb they helped me get organised, advised me and generally took a huge weight off my shoulders. Could not have... Näytä lisää
Excellent service and a great company to assist settle debts. No pressure no hard sell. Professional advice given either by phone or WhatsApp. I will be dept free within the next few months having bee... Näytä lisää
Kind, helpful and non judgmental about my situation. Feel they are on my side and at the end of the phone whenever I need them. There is an annual review and they care only for my well being and makin... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Fresh Start UK has provided expert debt advice to over 12,000 customers since 2009. We specialise in helping customers manage their debts and becoming debt-free. We are authorised and regulated by the Financial Conduct Authority and offer a range of solutions to deal with unsecured debts. We offer a friendly, fast and non-judgemental service.
Yhteystiedot
Fourth Floor, 48-50 Lowgate, HU1 1EN, Hull, Yhdistynyt kuningaskunta
- 01482 247999
- contactus@freshstartltd.com
- freshstartltd.com
4,9
Erinomainen
2 t. arvostelua
On vastannut 83 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Efficient and Sympathetic members of staff
I found Fresh Start very efficient when dealing with any queries I had to ask of them. They were very efficient and dealt with my debtors knowing my circumstances in a sympathetic way and made sure I could pay a monthly contribution within my budget before agreeing to accept my monthly repayments.
12. helmikuuta 2026
Absolutely amazing support staff…
Absolutely amazing support staff Empathetic and experianced
11. helmikuuta 2026
Oma-aloitteinen arvostelu
Excellent service helpful
6. helmikuuta 2026
A simple way to get your out of control finances sorted in an affordable way
Tom was really helpful and non judgemental. Its such a relief knowing that im now on the right track to sort my finances out in an affordable way. A great service that has been easy and straight forward. I feel so much better now everything feels under control
2. helmikuuta 2026
Oma-aloitteinen arvostelu
a true honest company to deal with extremely helpful
we have been dealing with fresh start for a number of years.we have always found them pleasure to deal with .respectful throughout and extremely helpful.they will always listen to you if you have any problems either financially or any type of help that you may need.I would always recommend them to anybody that needs their type of help.once again thanks for all of your advise over the years dealing with fresh start
29. tammikuuta 2026
Vastaus yritykseltä Fresh Start UK
Thank you so much for your kind and thoughtful review, Stan.
We're truly grateful for your continued trust over the years and so pleased to hear that you've consistently found our team respectful, helpful, and easy to talk to.
It means a lot to know that we've been able to support you not just financially, but in any way we can, and your recommendation is sincerely appreciated.
Thank you again for your kind words. We're always here if you need us.
Wishing you all the very best!
Continue support always keep updated on…
Continue support always keep updated on everything always at the end of the phone took away all my stress and worries over the years great company
21. tammikuuta 2026
Vastaus yritykseltä Fresh Start UK
Thank you so much for your lovely review, Debbie.
We're truly grateful for your kind words and so pleased to hear that we've been able to support you over the years.
Knowing that we've helped ease your stress and been there whenever you needed us means a great deal to the whole team.
If you ever need anything in the future, we're always just a phone call away.
Wishing you all the very best!
Great keeps us sorted
13. tammikuuta 2026
Vastaus yritykseltä Fresh Start UK
Thank you for your review, David.
We're really pleased to hear that you’ve found the service helpful in keeping everything on track.
If you ever need anything, we’re always here.
Wishing you all the best!
You have always respond to our needs…
You have always respond to our needs with adequate positive advice.
13. tammikuuta 2026
Vastaus yritykseltä Fresh Start UK
Thank you for your kind review, Kehinde.
We're so pleased to hear that you’ve felt supported and received positive, helpful advice whenever you've needed it.
It’s always our aim to respond promptly and with care, and we’re glad that’s been your experience.
If you ever need anything else, we’re always here to help.
Wishing you all the very best!
They always keep you fully informed and…
They always keep you fully informed and take care of everything
13. tammikuuta 2026
Vastaus yritykseltä Fresh Start UK
Thank you for your review, Ian.
We're really pleased to hear that you've felt fully informed and well looked after throughout your time with us.
Taking care of everything so you can focus on moving forward with peace of mind is exactly what we aim to do.
If you ever need anything, we’re always here to help.
Wishing you all the best!
Because they have been helping me get…
Because they have been helping me get debt free for a well now.
13. tammikuuta 2026
Vastaus yritykseltä Fresh Start UK
Thank you for your review, Darryl.
We're really glad to have been able to support you on your journey toward becoming debt-free.
It’s been a pleasure to help, and we’ll continue to be here for you every step of the way.
Wishing you all the very best as you move closer to your goal!
Amazing people and amazing company
The reason why this compan provides an excellent srevice is because of its people. It looks like that all the advisors are amazing, efficient and really nice people to deal with. There are many names to mention but the ones to refer here are Aron and especially Weronika Golebiewska, who is a reall asset to the company. She is vert understanding, supportive and hardworking.
13. tammikuuta 2026
Vastaus yritykseltä Fresh Start UK
Thank you so much for your wonderful review, Zhanna.
We're truly grateful for your kind words and so pleased to hear that you’ve had such a positive experience with our team.
We're especially glad to hear that Aron and Weronika made a strong impression. Your recognition means a lot, and we’ll be sure to pass on your kind feedback. Weronika is indeed a valued member of our team, and we’re proud to have her.
If you ever need anything, we’re always here to support you.
Wishing you all the very best!
Happy not happy
I’m appreciative that fresh start helped me when I got into financial difficulty however they pay my creditors less than their fee they take
13. tammikuuta 2026
Vastaus yritykseltä Fresh Start UK
Thank you for your review, Marie, and for acknowledging the support we've been able to provide during your financial difficulties. We’re truly glad to have been there when you needed help.
That said, we understand your concern about the fees and how your payments are distributed. Our fees are always outlined clearly at the start of your plan and are designed to cover the ongoing management of your account, including negotiating with creditors, dealing with correspondence, and providing continued support throughout. We will never take more from you for a management fee than what is being distributed to your creditors. After a quick check of your account, I can see that the bulk of your monthly payment (75%) is being distributed to your creditors from each payment you make.
If you’d like a detailed breakdown of how your payments have been allocated or want to review your plan, we’d be happy to go through this with you. Please don’t hesitate to get in touch. We’re here to help.
Wishing you all the best, and thank you again for your feedback.
Becoming debt free
Great company to hold your debts with handled with great customer service of real people who understand that you just want to get debt free im nearly there and it feels great definitely would recommend this company
13. tammikuuta 2026
Vastaus yritykseltä Fresh Start UK
Thank you for your fantastic review, Sojourner. We're so pleased to hear that you're nearly debt-free. That’s an incredible achievement, and we're proud to have supported you on the journey.
It means a lot to know that our team made you feel understood and well looked after throughout.
Thank you for your recommendation, and if you ever need anything, we’re always here to help.
Wishing you all the very best in this exciting next chapter!
Very good experience with Fresh Start…
Very good experience with Fresh Start UK
Very friendly very cooperative always helpful
13. tammikuuta 2026
Vastaus yritykseltä Fresh Start UK
Thank you for your review, Vikas!
We're really pleased to hear that you’ve had a very good experience with us and found the team friendly, cooperative, and helpful.
We’re always here to support you whenever you need us.
Wishing you all the very best!
Vastaus yritykseltä Fresh Start UK
Thank you for your review, Jayne! We're so glad to hear you’ve experienced great customer care.
Providing friendly, supportive service is what we strive for, and it’s lovely to know that it came through in your experience.
If you ever need anything, we’re always here to help. Wishing you all the best!
Vastaus yritykseltä Fresh Start UK
Thank you for your review, Gordon! We're really pleased to hear you’ve found our team lovely to deal with.
It means a lot to know we’ve made a positive impression. If you ever need anything, we’re always here to help.
Wishing you all the best!
Fresh start have been a excellent help…
Fresh start have been a excellent help for me as brilliant service great communication a less stressful way of managing my debts really appreciate there service
13. tammikuuta 2026
Vastaus yritykseltä Fresh Start UK
Thank you for your great review, Larry! We’re so pleased to hear that Fresh Start has made managing your debts less stressful and that you’ve found our service and communication to be excellent.
It means a lot to know we’ve been able to support you in a way that made a real difference.
If you ever need anything, we’re always here to help. Wishing you all the very best!
Very happy with the service they helped…
Very happy with the service they helped me through every step to get debt free and was always very friendly and I was happy that they had numerous different ways to contact them and were quick to respond. Thank you for everything!
7. tammikuuta 2026
Vastaus yritykseltä Fresh Start UK
Thank you for your fantastic review, Becky.
We're so glad to hear that you felt supported every step of the way and that our team was friendly, responsive, and easy to reach.
It's wonderful to know we helped make your journey to becoming debt-free a positive one.
Thank you for trusting us, and if you ever need anything in the future, we’re always here to help. Wishing you all the very best!
Vastaus yritykseltä Fresh Start UK
Thank you for your review, Andres! We're really pleased to hear that you’ve found our handling of your DMP professional and supportive.
It’s always our aim to make the process as smooth and reassuring as possible. If you ever need anything, we’re always here to help.
Wishing you all the best!
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