Absolutely disgusted with this company. I ordered an item off their tiktok shop and returned it the very day in the same condition as I received it (had not even opened the outer packaging box!) and t... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I had a really good experience from beginning till the end. I contacted Lataffa on their instagram account and I was recommended by them to place my order with French Arabian Perfumes. The custo... Näytä lisää
I just made my first purchase after searching many suppliers and finally I found French Arabian website which I trusted on the quality of the products since I started to find the essence I wanted.... Näytä lisää
I’ve bought several fragrances and they are all exquisite, beautifully packaged and sensibly priced. I did have an issue with one I ordered being out of stock but customer services were quick to resp... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
French Arabian Perfumes offers a curated selection of luxurious perfumes, body sprays, home fragrances, and more for men and women. - Wide Brand Selection, Exclusive UAE-Made Fragrances: We offer both our prestigious brands (French Arabian Perfumes, Nylaa, Maryaj, Pearla Nera, La Beaute, Brandy) and authorized resale of popular brands (Lattafa, My Perfumes, Al-Rehab). - Wholesale & Retail: We cater to both wholesale and retail customers, offering competitive pricing and a diverse range of products. - Fast & Easy Delivery: Enjoy fast and convenient shipping throughout Europe from our UK stock. Explore our captivating scents, perfect for every occasion.
Yhteystiedot
395 George Rd, Erdington, B23 7RY, Birmingham, Yhdistynyt kuningaskunta
- 07830200043
- info@frencharabianperfume.com
- frencharabianperfume.com
3,7
Keskitasoinen
88 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 25 %: iin saamistaan huonoista arvosteluista
Vastaaminen kestää yleensä yli kuukauden
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä French Arabian Perfumes
Thanks for your valuable feedback.
Regards,
French Arabian Perfume
Quick shipping and so efficient!!
27. syyskuuta 2024
Vastaus yritykseltä French Arabian Perfumes
Thanks for your valuable feedback.
Regards,
French Arabian Perfume
Vastaus yritykseltä French Arabian Perfumes
Thanks for your valuable feedback.
Regards,
French Arabian Perfume
received my parcel on time
15. marraskuuta 2024
Vastaus yritykseltä French Arabian Perfumes
Thanks for your valuable feedback.
Regards,
French Arabian Perfume
Disappointing. Order not arrived.
I placed the order around 10 days ago. Then I got a confirmation email. Afew days later I received an email confirmation the item is not available. I requested refund. Followed it up but not received any information. So now I don’t have my order, my refund or any update.
6. marraskuuta 2024
Vastaus yritykseltä French Arabian Perfumes
Hello Syed Kalam,
We apologize for any inconvenience this may have caused.
We want to be open and transparent with you regarding the situation. On September 8th, we initiated a refund for your order. However, due to ongoing website development, the refund was mistakenly routed to a case review instead of being processed directly. To resolve this, we have now reinitiated the refund, and it should be on its way to you soon.
Thank you for your patience and understanding.
Best regards,
French Arabian Perfume
Vastaus yritykseltä French Arabian Perfumes
Hello,
We apologize for any inconvenience this may have caused. Your feedback is important to us, and we will pass it along to our team to ensure a prompt resolution to this issue.
Thank you for your patience and understanding.
Best regards,
French Arabian Perfume
Vastaus yritykseltä French Arabian Perfumes
Thanks for your valuable feedback and for recommending us
Regards,
French Arabian Perfumes
Really good service and product smells…
Really good service and product smells nice, I have purchased 5 times now.
14. syyskuuta 2024
Vastaus yritykseltä French Arabian Perfumes
Thanks for your valuable feedback.
Regards,
French Arabian Perfume
Vastaus yritykseltä French Arabian Perfumes
Thanks for your valuable feedback
Regards,
French Arabian Perfume
Vastaus yritykseltä French Arabian Perfumes
Dear Customer,
Thank you for sharing your experience with us. Your feedback is precious and helps us improve our products and services.
We appreciate your time and feedback.
Warm regards,
French Arabian Perfume
Great choice of perfumes
Great choice of perfumes. I have several of them. They are long lasting. So like the designer ones. Why pay more when they are so good. Delivery is always fast.
2. syyskuuta 2024
Vastaus yritykseltä French Arabian Perfumes
Dear Customer,
Thank you for sharing your experience with us. Your feedback is precious and helps us improve our products and services.
We appreciate your time and feedback.
Warm regards,
French Arabian Perfume
Vastaus yritykseltä French Arabian Perfumes
Dear Customer,
Thank you for sharing your experience with us. Your feedback is precious and helps us improve our products and services.
We appreciate your time and feedback.
Warm regards,
French Arabian Perfume
Dilivery on time great price and smells…
Dilivery on time great price and smells beautiful and lasts all day
2. syyskuuta 2024
Vastaus yritykseltä French Arabian Perfumes
Dear Customer,
Thank you for sharing your experience with us. Your feedback is precious and helps us improve our products and services.
We appreciate your time and feedback.
Warm regards,
French Arabian Perfume
Great company
I’ve bought several fragrances and they are all exquisite, beautifully packaged and sensibly priced. I did have an issue with one I ordered being out of stock but customer services were quick to respond to my email and are sending me an alternative with any extra costs being absorbed by them. Not often you get such good service these days and I will continue to buy from them.
5. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä French Arabian Perfumes
Thanks for your feedback and ratings. The feedback from you makes our day. Thanks and we will continue doing the same and aim to improve. Have a nice day!
Regards,
French Arabian Perfume
Great service
Great service, free shipping which is absolutely fantastic, fast shipping and delivery..5 star.
26. elokuuta 2024
Vastaus yritykseltä French Arabian Perfumes
Thanks for your feedback and ratings. The feedback from you makes our day. Thanks and we will continue doing the same and aim to get better and better. Have a nice day!
Regards,
French Arabian Perfume
Absolutely nice fragrance 👍🏻
16. elokuuta 2024
Vastaus yritykseltä French Arabian Perfumes
Thank you for your sweet response! We're delighted to know that you're enjoying the fragrance you purchased with us. We hope it brings you many wonderful days ahead.
Wishing you a fantastic day! :)
Great experiences
Really happy with this company. Great communication on TikTok, any of my queries or issues were very quickly attended to through there. I am a returning customer & would recommend!
12. kesäkuuta 2024
Vastaus yritykseltä French Arabian Perfumes
Thank you so much for your kind words and for leaving us a 5-star review!. We truly appreciate your continued support as a returning customer and your willingness to recommend us. It means the world to us! Furthermore, Checkout our website we are providing 10% discounts for the new subscribers. Kindly do subscriber :)
had a great experience buying from…
had a great experience buying from French Arabian Perfumes, fast delivery will order again.
2. heinäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä French Arabian Perfumes
Dear Customer,
Thank you for sharing your experience with us. Your feedback is precious and helps us improve our products and services.
We appreciate your time and input.
Warm regards,
French Arabian Perfume
Placed an order everything was…
Placed an order everything was confirmed I get an email two days later saying one item is out of stock even though it let me put it in the basket when I asked the reason they said they have issue with there stock listing they asked if I wanted a refund or something else I said something else they dispatch my order without telling me another item is also out of stock but instead send me a refund for both and not even the full refund they deduct the “discount “ due to there error I don’t get my full refund even though I purchase another 5 items
1. heinäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä French Arabian Perfumes
Dear Customer,
We sincerely apologize for the inconvenience and disappointment you experienced with our service. At French Arabian Perfume, our mission is to ensure that every customer receives high-quality products and exceptional service. We are truly sorry that this was not the case for you.
To help us resolve this matter and prevent similar issues in the future, please email us at info@frencharabianperfume.com with your order details. We will do our utmost to rectify the situation and provide you with a better experience moving forward.
Thank you for bringing this to our attention.
Warm regards,
French Arabian Perfume Team
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